Einstein Bros. Bagels

Service was amazing, the food was delicious and made fast. The workers and manager are always very helpful and friendly. Always a great experience

Came in early morning. We decided to try Einstein for coffee instead of the coffee bean and it's across our gym, planet fitness.Very disappointing.Food is good.Service is fair. We have told them that their coffee is not hot, it was just warm.No fixing!!Too bad you won't be having me back.Customer service is very important to me.I do not recommended. For bagel maybe.If the do better with their service.Ambiance is good.They are next to In & out & Cava.

I tried these bagels after a hospital dropped some off as a gift and I thought they were so good. So I came in today to share some with my family. Although, I looked through the menu, it was my first time ordering so it was a little rocky. Jake helped me out and I started off with the order and Jake asked if I wanted a bakers dozen (since my order was at 6 blueberry and 6 plain) I said yes and ordered a wheat bagel to complete the bakers dozen. He asked if I wanted them with cream cheese and I say no. In my defense, I say No thinking they are going to put cream cheese on all these damn bagels. He proceeded to walk away and I told him that I wanted to add more to the order and ordered 2 sandwiches. This interaction with Jake was not friendly but it also was not horrible he seemed really grumpy. So based on the layout, I proceeded to pay on the other end of the store. I asked the cashier "Do I just get the tubs of cream cheese now?" She said "Yes" so I did and finished paying. I took a seat and I was looking at the menu and was called up back to the register. I was told by the cashier I needed to pay for the cream cheese. I confused asked "Did I not get the cream cheese with the bakers dozen (because the menu says two tubs of cream cheese)?" She said "No". To be fair she seemed new and called Jake over. Jake is talking in this annoyed manner as he is explaining that he will do a refund and recharge everything" I say "Sure that's fine." As he is doing that I turned to the cashier and said " Sorry, I thought I bought the cream cheese that's why I asked you if I could grab it now". I kid you not Jake says in a rude tone " That's why I asked you over there if you wanted cream cheese" Honestly, because of his attitude I told him not to refund me that I would just pay for the cream cheese alone. This interaction made me feel like an idiot because I could not order correctly. So as he is ringing me up for the cream cheese I say " I'm sorry if that made you upset." I pay and he walks away. I ask the cashier who was still there if she could print me both receipts. She apologized and I went on my way. When I got home I noticed that none of the bagels were cut. I am not sure if I am suppose to asked for them to be but now I know. The food was delicious and have no complaints on that end. But man Jake really made me feel like I was the problem because he was so rude. Anyways, I write this review just to let you guys know that this is not okay and if staff are not happy maybe there is a conversation that needs to had between management and their staff's needs. But man what a horrible way to start my morning.

Ambiance: It's what you'd expect in a bagel shop. It's a bit chaotic, though, a decent amount of seats, but it just seemed to be a lot happening all at once. I got my order to go so I wasn't there long. Service: I've never been to an Einsteins before, so it took me a minute to ingest the menu. Usually, I'd ask for assistance, but they didn't seem to be keen on offering up suggestions, so I went with what I assumed would be good. Ordered on one side... paid and picked up on the other. Food: They were promoting the brisket bagel breakfast sandwich, so that's what I went with. Fortunately for me, it was delicious, bagel was soft and chewy, brisket was flavorful. I'm not an egg person, so i took half off, but it was a solid sandwich that I'd definitely get again.

I swear, every time I try to give this place a shot, I am let down each and every time. The customer service here SUCKS! The employees are so unhappy. And it really affects the experience. This will be the last time I ever come here. And it's remained like this for YEARS! The vibe is not it here. The young lady that took our order didn't even smile while taking our order. This place seriously needs new management.

Yummyyyyy. I've been driving by this location for years after my son's swimming lessons and commented many times about picking up bagels but never did. The side view of the bagel shop looks dark and unwelcoming so I always assumed it was closed by the time we were leaving. That side shop view just doesn't do them justice. Today we decided to go grab a bite before lessons and woah what a pleasant surprise. It was large and clean inside with lots of seating. We went on a Sunday afternoon so it was pretty quiet - no line. I saw there were no plain bagels left and thought they were out But they were like wait a minute because a new batch just came out of the oven. SheeeeshService was friendly. Parking was good because there's a parking lot. Oh and on to the bagels themselves. I think they are delicious. Sorry to say that most bagels I've eaten on the west coast are kinda horrible. These were chewy and yummy. There were tons of flavors. I like sesame seed, everything, and plain came out fresh from the oven. They have tons of bagel sandwich options as well. Not sure why their rating is so low. Check them out!

I took a drive over and you know what Einstein Bros. Bagels didn't disappoint on my last review I said I'd update this review when I went in so here goes. It's a clean well managed spot and in my opinion it just feels like an old school mom and pop that vibe here is comforting and soo nice the staff are young and cool and I felt welcomed immediately. This gal doesn't like change I tend to eat the same thing I first order but I'm trying to think and eat outside of the box. Farmhouses egg sandwich Cheese Bagel cage free eggs cheese bacon and ham with a schmear of pepper cream cheese it's deliciousness on so many levels. Onion Bagel toasted with onion & chive cream cheese this was soo bomb some crispy bacon would have been tasty with this one. Iced coffee sweet creamy and delicious. I'll be back to try that lox bagel sandwich it looks so good. I'm glad I drove over because they have soo many interesting bagels and cream cheese schmear I highly recommend that you try Einstein Bros. Bagels if you love bagels Einstein Bros . areTruly the best - this is what you want don't walk and run get you some.

Unfortunately, this was my first and last time here. I ordered the 'All Nighter,' a breakfast bagel sandwich, but the experience didn't go as hoped. They were out of the hash brown bagel it normally comes with, and when I asked for a jalapeño cheese bagel as a substitute, they didn't have that either. I eventually settled for a four-cheese bagel. When the sandwich arrived, the bagel was stale, and the eggs had an odd texture. The flavor was a bit off, too, with a strange sauce that didn't quite work for me. On the upside, the blueberry muffin I ordered was actually pretty good, but overall, this place didn't impress me enough to want to return.

First time at Einstein Bros. They have a lot of bagel food options. Staff were friendly. There were a few people sitting at tables sleeping. You have to use dispensers on the opposite side of store for coffee and hot water. Had to wait as coffee was not ready and brewing.

This review is to emphasize a disturbing incident I witnessed today while waiting for my order. A middle-aged gentleman came in, ordered a coffee ONLY and paid with a credit card. The twenty something cashier handed him a cup and looked down at her register and apparently noticed that he didn't leave a tip. She then picked up the tip jar with coins in it and shook it around really loudly, I guess to emphasize her indignation. I stared open-mouthed as the customer smiled ruefully, shook his head slightly and politely went about his way to fill his own coffee cup. The unapologetic rudeness displayed by this young lady left a really disappointing impression in my head about this establishment. Little Girl, tipping is for good service. You are NOT entitled to a tip! Especially just for handing a customer a paper cup!! I will not be patronizing this store ever again! That kind of behavior is incredibly offensive and utterly unforgivable.