Vapor Lab - Outer Loop

Extremely nice & very helpful. This is the only place I'll go now. They taught me more about products than any place I've been.

I did business here for over 10 years but anymore you never know if it will be open or not, the lights and open sign are on but nobody inside, I have to go a good distance out of my way to shop there but nobody inside more, 3 out of the last 5 trips resulted in the doors being locked, don't waste your time with this one, shop elsewhere.

void this place...ordered juice online over weekend. Still not here on a Friday...10 miles from headquarters and still can't get it here...fighting me tooth and nail on refunding my money....there are great store for vape stuff in Louisville area......this isn't one of them.

Love this place. The employees are very friendly and informative. Always helping you with anything you need. My go to place for liquids.

So I came in here for a vape device when mine fell into paint, I usually go to Discount Smokes but they didn't have what I was looking for and one of the sweet gals there referred me to here, which is awesome for people to care enough that they are ok with losing a sale as long as they take care of you. When I got there, things were ok, the staff was friendly enough until I mentioned Discount Smoke and the device I was currently using, they were arrogant about it and when I mentioned that I go to them for vape juice as well because they have cheaper prices, they said "Well is it American or Chinese?" And laughed it off and said it was Chinese and when I said j was pretty sure it wasn't they asked for a picture...like I don't keep pictures of my liquids on hand wtf? BTW, the liquid is from California! I looked into it when I got home. Anyway, that rubbed me the wrong way, here are sweet people at one store who referred me to this place only for them to talk trash about these people I've been going to for five years. It was really rude and on top of that, I was on the phone with my father and the staff guy was trying to interject himself into my conversation! Totally off putting and weird. I'm giving it two stars because they do provide great quality items, but I hate the staff there and will never go back to them. You should never talk badly about others, and the liquid I got that came with my device tasted like cough syrup yuck, but that was on me because I was in a hurry to get out of there and didn't wanna spend another second in there with the staff.