United Motorsports

Lexington Motorsports has the best inventory I've seen in the Lexington area.They have everything from nice dirt bikes to the best off road four wheelers. Staff is very welcoming when I walked in the store and answered all my questions. Great place to buy off-road vehicles, I will definitely make purchases there again.

This place is absolute garbage! My friend bought a jet ski from them and they didn't do proper fluid checks and it nearly ruined his brand new machine. When I tried to buy a jet ski from them, I made it clear I had a mediocre credit score. I had cash to put down and I SPECIFICALLY told the sales rep to NOT run my credit app through multiple banks. I said use the bank that I the best chance of getting approved. Well, he didn't listen to anything I said. Ran my account through 4 banks and said I'd need to put an absurd amount of money down. The sales rep said "I want to sell you a machine believe me". No- they want to gouge you and use their preferred lenders and make you put more money down. I went to Cumberland marine instead, gave them instructions, was approved in 5 minutes with ONE LENDER. So the people at united are either completely incompetent or flat out liars.Do NOT go to United if you expect transparency and good customer service. Giving one star because they have a lot of inventory, but if triple check that all inspections were done properly or you will regret it.

Had my sxs serviced for the 2nd time at the Richmond location. This time they had it for months, after they told me originally they would get it in and out quickly since I was bringing it back in as they just completed a valve adjustment and it was smoking so bad I couldn't drive it. They said now it needs a new top end, so I agreed. After a while without hearing anything, I called a couple times to check on it and was told both times it should be done next week. That never happened. I called again and said I really needed it by the next week. After they finally started working on it, they called & said there was another issue with it and needed to get a part shipped in but was going to charge me for the overnight fees (after having it all this time & not touching it!) I will not be going back to their service department ever again. I told them this and they didn't seem to care or offer to take the extra charge off or even offer an apology for their delays. Seems like a little way for them to go to keep a customer, but oh well.

We bought a Honda from here in late April 2022. We ordered it in June 2021 so we had been anxiously awaiting the arrival.It took nearly 2 months for the first title to show up. When it finally did, the title was wrong and marked as "not for highway use". We contacted Lexington Motorsports and they said to bring the title to them and they'd redo it.So, we drove the 40 minutes each way to Lexington to take the title back. It took about 2 weeks to get the new title and nothing had changed on it.I called them yesterday to explain the situation and they said we would need to bring the title back to them and they'd try it again. The lady on the phone said "it's really no big deal if it has that on there". I will never do business with them again and will NEVER recommend them.

Zero stars. Pain I the butt to deal with. Very poor communication after they cash your check. Over 5 weeks to process title transfer. No one answers your call. Impossible to get a manager in the phone. Never deal with this crappy store if possible.

pretty good selection. will never return because of a confrontational checkout experience caused by the fact that I was paying for a small item with cash and was refused service unless I would give them a bunch of personal information.

Walked thru about everything for sale and only 1 salesman spoke hello. No one ask to help. The other 5 I seen had heads down into their cell phone. The service rep was very helpful

Must not like making sells i called friday at 11am wanting a quote never heard back until 6 pm and the guy looked up the machine i wanted the same way i had online and still didnt give me a quote said they would call me first thing monday its now 1 pm didnt recieve a call back im a cash buyer and will be taking my money some where else

Ernie in service is good people. Took care of me while I was in there. Worked with me even tho my parts were on back order

I visited this place to buy a slingshot. I talked to a lady who asked for someone to assist us. However, no one came to talk to us. We stood there for 20-30 minutes. No wonder they have a good selection; they are not worried about selling them. about selling them