The Flower Cottage by Touch of Elegance
The Flower Cottage by Touch of Elegance
Birthday flower arrangement
Lynn P.
Feb 15, 2024
Ordered on a Sunday online for a Monday delivery to a funeral home. They arrived on Tuesday. They looked like they went out in the field and picked up a bunch of wild flowers...not nicely arranged. $100 for this order. Lesson learned...
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Ellyn B.
May 13, 2022
I placed an order for flowers to be delivered on May 12 to my daughter at her school in Kentucky. She is a music teacher and I wanted to surprise her with flowers before her students' concert. The flowers never arrived. I called and left several messages and then called their 800 number. After numerous attempts to reach the florist, I asked the 800 network to refund my money and they said they could not. They have been trying to reach the florist without any luck too but won't refund my money. I was told they need time to reach the florist first. Do not use this florist. I am very disappointed in their service because I used this florist last August without any issues.
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Wm C.
Apr 26, 2023
Awful experience. I ordered flowers for delivery. they were never delivered. I called several times with no response. Sent someone who was local to check and the shop appeared closed and empty. Now I have to find out how to cancel the order since no one seems to be there.
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Amanda M.
May 9, 2022
These people do not even deserve a star. They charged my credit card and never delivered the flowers. Called and emailed and no one would answer! Drove to the address and its a house with a tenant who has no idea about them using their address! This is a scam! They are getting reported for fraud! DO NOT USE THEM!!!!
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