Sheabel Veterinary Hospital

I had to leave my cat here because I had to leave Lexington. Apparently, it was time for his annual checkup and vaccinations. To anyone new, it is REQUIRED if you board your cat here. Fine. Couple days into my break, I get a call from this business stating that my cat was throwing up his food and that it could be a side effect from the vaccination and that they would need to inject him with a certain type of drug to be able to alleviate those effects. I declined. My theory:I would think it to not be smart to inject a cat with other drugs, after he or she has already been injected by multiple vaccines. When I get a vaccine and I show side effects, I eat and drink through it, work through it, sleep through it, tough it out before I go back to my physician for a drug to alleviate the side effects. One's body needs time to recover, like a few days. I just thought this immediate conclusion arrived at was a money grab. I finished my trip and came back and everything went smoothly. I was given a receipt of all itemized charges and I was glad to find that his annual check up results were him being healthy. My suggestion would be to wait a day or two, after giving any organism a vaccine, before giving any drugs responsible for alleviating side effects. The body is already overwhelmed with the vaccines, one would think right? In this case, a cat that has not eaten after 24 hours would be a need for concern.

Lost a dear soul/companion, of 16 years, yesterday. We returned to Sheabel's after relocating back to Lexington, last year. The doctors of veterinarian medicine worked w/our dog and us for a number of weeks. Ultimately it was best to say our goodbyes. However, during the course of his illness the vets were communicative, extremely responsive, & sensitive. Most grateful for such a professional & caring service in our community. Thank you all.

I am rating this business a three because I think it is unfair to judge a place by two interactions. But these two interactions (in the seven years my dog was cared for there) were significant. My dog was a tough groom. The woman who groomed him there always had patience with him, I thought. Until I heard her call him a name on their walkee talkee when I came to pick him up. I decided I wouldn't take him back there to be groomed but... alas, it was a moot point. The day Boogie was groomed there he had his regular physical- everything appeared great. Boogie had long seen Dr. Jude there. Ironically, I had kept him at Sheabel because I had witnessed Dr. Jude's compassion when my friend lost her dog- I thought I would want her to be there at the end of Boogie's life too.A week after his grooming, I met my mom at Sheabel to see the vet after Boogie had been throwing up. I sat in worry with my mom as we waited to hear from the vet- Dr. Estes. I remember extreme relief when she told me after his ultrasound that he had pancreatitis. Which is common in Miniature Schnauzers. Alas, he did not get better. My mom, who frequently watched him, took Boogie back to see Dr. Estes when I was at work one day because he was still vomiting. It was was his fourth visit in a month. He wouldn't eat the food for pancreatitis- he barely ate at all. She ultrasounded him and told my mom Boogie had GI cancer. She said that it was be acceptable to put him down that day. My mom wasn't Boogie's owner though. I was.My mom called and told me the news. My immediate reaction was to have his records sent to the local dog oncologist. I called Sheabel and asked for that to happen but also asked for Dr. Estes to call me and tell me what she saw. She never called back. I made three more calls to the clinic asking for her to call me before I gave up. I went to another vet clinic and asked the vet just to have a real conversation with me about Boogie's diagnosis/prognosis. She was honest and kind- willing to have the hard conversation Dr. Estes refused to have. The first photo is of Boogie in between my legs after leaving work to see him after Dr. Estes told my mom his diagnosis. The second is a photo of the dog baby I knew before.All that to say, take your well-dog to Sheabel. If he is ok with grooming and doesn't need true compassion. I work with human physicians and have seen many communicate with families at the end of life. I don't know that Dr. Estes missed anything but her behavior after makes me think she might have. Regardless, her lack of communication with me was the biggest blunder in entire situation. Avoidance isn't ok at the end of life.

This is my first time owning a pet. It was the first time my wife owned a pet of her own. We searched the internet for a good vet. We would definitely recommend Sheabel. Our vet and staff where very friendly. They did the exam and looked at her precious medical history. They then came back with a list of suggested exams and vaccines recommended and answered any questions we had. She even left the room and let me and my wife discuss it which was nice. The Vet was very friendly with our cat. She answered every question we had and made us feel less worried about our cat. I would highly recommend this place.

BELIEVE THE BAD REVIEWS. As a new resident of the area I found, what seemed to be a great place to get my cat groomed and a vet for them to go to right next door! They seemed really informative by calling and explaining their process with up to dates shots for their grooming process. I pulled my cats shot records faxed up from my previous clinic at my former area. I then received a text to confirm my apt. So I did. The next day I got another call asking about the records for all the cats and told me I needed a feckle test on Fiona for grooming. I asked how much I was looking at in total for everything. $65 for grooming (twice the price from what I'm used to) $30 for the test.The next day I received ANOTHER call confirming my apt. I told her I'd verified twice already. The day of the appointment, I showed up and the receptionist presented a bill totaling $484 for things "she could have done", I told her no just the grooming and feckle test. She said "oh no she needs her shots updated". Why didn't they tell me this when I asked them the other day or in any of the other calls? She took off the not needed stuff and it still totaled $236! I told her what the girl had said on the call the other day, she blamed having new staff on that. I said that it wasn't my fault they didn't train their staff properly. All this as I'm hold a 20# scared cat. I came there to get her cleaned because she needed it so I agreed once she took off the "office exam fee" They did explain everything that she needed in the future and why in detail but when I told her about the inflated prices she said it was because they "cared about the animals". I'm pretty sure most clinics I've been to, they have all cared and didn't charge their customers for that? BE PREPARED FOR INFLATED COSTS!

Revised to four stars as Sheabel price manager responsive to my spouse this morning. Would still caution that up charging seems to be the business model. But dogs well cared for.Brought my two dogs who receive regular health care to board for four nights. We knew the younger one needed her annual bordatella so we took her to her vet to have her appropriate vaccinations for usual boarding. In addition to the $400 for five days/four nights stay (charged by the day, not the night) we were charged $335 for "vet care" which included $25 per dog insurance against boarding related illness (by the end of check-in it seemed quite likely that this was an old-style "protection" fee) Our older dog who had had a teeth cleaning and physical four months prior was charged for a vet visit as it was not within three months. Both dogs were administered a $40 flu vaccine (not recommended by AVA but required by Sheabel) and I would be less suspicious of their motives if they did not also recommend a $25 diphenhydramine shot prior to the vaccine (did not get this as I have no idea about animal data, but it reduces efficacy in humans and flu already a pretty ineffective vaccine) $5 and $6 fee for removal of medical waste (which I can only imagine is dropping a syringe in sharps container). Overall this felt like a ton of up-billing and an opportunity to fleece us during a time of distress. I had a similar experience here over a decade ago when a prior dog was referred to an internist who was renting their space and the business required the dog to be seen and billed by their vet before the dog could be seen by the independent internist. But with family crisis was relieved to get space anywhere- so a second star for that. On the plus side my dogs seem none the worse for wear, although very thirsty and I was able to see my sister before she died and attend her funeral.

Harassed me while I was just trying to get my dog's nails trimmed and too incompetent to actually do the trim. Also charged me 10x the standard rate for meds for my dog. Acted deranged and bizarre and accused me of not having a car because I elected to walk my dog there to save fossil fuels. These people need mental health help.

Friendly & very detail oriented with our pet, plus her records.Very easy to find off of Richmond Road.Clean and appears organized.

Found them because they offered free rabies shot for our adoptive cats with Itty Bitty Kitty Rescue. So friendly and they treat out kitties very well. Highly recommend

I love this place. I have used Sheabel for 22 years! . Before that I bounced from one place to another because other places didn't treat my pets with love. The staff is awesome and Dr. Jude is AMAZING. Listens to your concerns even if they seem trivial and takes the time to explain to you. I love the puppy school. 4 of my pups have been through it. Will not change from them. Again this place is awesome!