Puttshack - Louisville

Putt-putt has come a long way since I was a kid. What happened to the windmill and allligator's mouth. With multiple courses and nine holes at each this was fun and frustrating all at the same time. The different challenges tested your accuracy and pretend golf skills. The leaderboard lets everyone know that you're a pro in your own mind. The restaurant and bar has everything PGA hopefuls desire especially drinks wise to help you forget that a 6 year old just ran the score up on you. And they have an ice team sundae that is not for the weak. This was a great spur of the moment idea.

My husband and I had a reservation for this past Friday night after having some issues with booking. Friday, the snow was piling up, so as we approached our reservation time, we called twice and waited on hold for multiple minutes trying to verify if Putt Shack was still open. No one ever picked up. We made the choice to try to drive there because we still wanted to play that night, and the roads were awful. We had never been to Putt Shack, and Google maps showed that it was located in the Oxmoor Center. We eventually made it to the Oxmoor Center parking lot, which was covered in snow, and started trying the doors. All doors were locked. We called again and no one picked up the phone. A reasonable person would look at all these factors and assume that Putt Shack was closed due to the weather. We called yesterday to see about getting a refund since it appeared that Putt Shack was closed. We were informed that they actually were open and that only a manager could issue a refund to us.We got ahold of the manager today and she informed us because we didn't do our due diligence, she would not be issuing us a refund. When asked if it was an issue of whether she can't or won't issue a refund, she stated she won't do it. I don't know about the average person, but I think calling an establishment multiple times for no one to answer the phone, driving through multiple inches of snow and ice, and arriving at where google maps says a business is located just for doors to be locked seems to be "due diligence" in trying to make it to our reservation. It is disappointing because we really wanted to try out Putt Shack as we love mini golf and we thought this would be really fun. But after all of this, especially the rude interactions we have had with the staff, we will not be going to Putt Shack, and we will be informing our friends to not go there either. I hope other people who have issues are met with more respect and understanding than my husband and I were met with.

No Food ~I stopped in to have 'The Spiced Pineapple Mezcal Margarita "I had this drink last year and the bartender then was fantastic great ~ suggested this Drink made it perfectly I cannot recall his name. At the time they were out of the drink mix to make me another he even checked with the mgr and I checked in several times while in the area they were still out of it. I come in today and the bartender Stacy extremely rude ~ to everything asked for ~ asked for light ice I get less drink ....Very condescending as I expressed my prior visit went nothing like this !!! Of course she didn't care.For $16.96 you can provide a full drink as I had received previously needless to say I don't want any service from her ever again! I don't care about how many nights you work here 5 days ~ I have referred my friends to come try this drink however my recommendation NOT from this rude condescending bartender. The music was jamming and watched my Green Bay Packers play. Chris was a nice bartender.

I was really excited when Puttshack opened. But when we finally got a chance to try it out my expectations were set too high. This is an arcade style experience. Very often you will get the hole in one or two shots. You are more so going after the "game" of the hole. Some have trivia, some have little games. It's a cool concept but each person is only playing this hole for a couple minutes at most. The experience just seems very short. The drinks were ok, maybe a little on the water down side so maybe your mileage may very. Very awesome atmosphere however, every thing is built really well and the bar area is very awesome. Not a place I plan on going to often but maybe with a group of people it would heighten the experience.

I visited with 6 co-workers for a group activity prior to dinner. Upon entering I was greeted by two people and pointed in the direction of my team. Each of us had the same reaction to the entrance (wow, this is nice!) and loved the large bar. Octoberfest please! A couple of our group was behind and they didn't have an issue with us starting 10-15 min later. We had registered in advance of our visit so our names were populated and check in was so easy to have a ball assigned for our course. The registration also ensured we got reminders leading up to the game and a summary after.Attendants were on hand to help and quick to fix the one scoring issue we ran into. We also had a server to bring us drinks and stands for placing them while playing. If you had a tab at the bar you have to open a new one for the course.Like any putt putt experience, crowds will affect the flow of your game. They have four courses. We played two and they were a bit similar which surprised me. I'd expected more variety.Cost is approximately $15 pp for nine holes. You can add a second course for 50% off. If you have a small group I'd recommend it. A bit of a splurge destination.

So fun! What a great place to enjoy with friends and family. The 9 holes went by quickly. Can't wait to return in a few weeks to try another 9. Cocktail offerings were tasty and creative! Great fun environment with helpful staff that kept everyone on task. Check it out!

Stopped in for a cocktail and a visit with a friend as well as a quick walk around the venue. Appreciated the very noticeable security staff on the premises and meet-and-greet screening at the entry door. Times we're living in and all ....Restrooms are clean and appear well maintained. This was a Friday night at 9 PM, so a DJ was in the front booth amping up the atmosphere with a moderate sound level of music. It was still possible to have a usual volume conversation. I sat at the large rectangular bar near the front entry and it was a great view of the action. Bartenders were all very pleasant and welcoming. My first choice was for a cold brew espresso martini; however, the bartender told me there was no coffee and to please make another selection. My second choice was a "peach tea on peach tree". It was okay, nothing phenomenal. My visit was short and sweet. I might revisit if I happen to be in the area, but not likely to view it as a specific destination.

Great place for both kids and adults. When you first come in, you check in at their kiosks. Then you go to the area where you collect your ball. Someone will be there to get you going. Your ball will be registered to your name. So you should see your name on the screen once you place the ball in the put area. They also have a nice size bar and dining area. I was impressed with the inside space. There is plenty of parking, so you don't have to worry about not finding a spot.

This review is strictly based on my experience playing mini-golf and not based on the quality of food/service. I'm always looking for something fun to do or to take my wife and I out for a date and tonight I decided that we would check out the newest mini/golf venue in Louisville, Puttshack. Puttshack is an indoor mini-golf place that offers a full service bar along with food and appetizers. On this particular visit we decided only to check out their mini-golf offerings and we were not at all disappointing. You can either book your reservation online via their website or you can purchase a round of golf on site at one of their various kiosks. Prices for a round of golf on this visit was $14 per person and I didn't see if there was any discounts for groups of three or more since this was just myself and my wife. Once you check-in you are told a particular course to go to and play. There are three different courses Amber, Emerald and Ruby which is further back in the venue. The one thing I noticed upon check-in is that you do not get your pick of which course to select as each of the three courses have different types of holes to play however, after our first round of golf we asked an employee if we could switch and they let us do if you do want to play a different course just ask if you can switch. How this type of mini golf works is that you check in and you are given a ball that is tied to each player where each player has to tap their own name and they are given their own ball. The golf balls themselves each use a smart tracking feature built into the ball that is able to track every time you take a shot and also each hole has a monitor that tells you how many points each player in your group has (or just yourself if you decided to play alone) and also keeps track of when it's you're turn to take your shot. The one problem myself and others encountered was that, at times, the tracking software didn't track when you'd hit your ball at the tee so you'd have to take your turn again if so. This did happen to us a few times but it wasn't that much of an annoyance. The only other thing you'll have is waiting for a party in front of you to take a turn and especially if it happens to be a busy evening such as this visit where it was a Saturday night around 10pm. Each course has 9 holes and each hole has various challenges such as. Super tube you can try and hit which essentially gives you a hole-in-one and there are also holes that have either true or false or category based and to answer you have to hit your ball to a particular point on the hole and you get bonus points. Games take about 15-20 minutes to play depending on your group size and how busy the venue happens to be. Other than that, Puttshack also provides a DJ on the weekends, lots of seating and various food offerings. I absolutely would come back here especially with friends and Puttshack makes for a great place to take a date as well as a great way to break the ice with someone you're meeting.

Located on the backside of Oxmoor mall. We parked near Top Golf and had no issues locating Puttshack. My husband booked our reservation before our arrival. Our only issue was some people in our party were unable to change their name on the website. Thankfully when we got to our course staff assisted with changing our names.I was shocked at how huge the space was! Two bars, a kitchen and four 9 hole courses. The first course we played was a little congested so we played out our order. You are able to play out of order but can only play 9 last as it takes your ball. There are QR codes along the course and staff walking around to take drink orders. We had so much fun that we booked to stay and play a second game.I'm new to the golf world and really enjoyed playing... didn't feel that it took "skill" to do well. The music did not bother me as others have complained. My husband and I ordered an old fashioned cocktail. Our drink tasted great and we liked the stamped ice cube!We will definitely be back and look forward to trying food on our next visit.