Petitude Grooming Salon

I've been taking my dogs to this groomer for years and have followed them when they have moved. They do such a great job and have dogs of their own so they really know what they're doing. They stay extremely busy so you have to get on their schedule ahead of time. They tend to be a little higher priced than other locations such as Petsmart but the extra price is well worth it.

My fur kids come every 6 weeks. They are wonderful with the animals and they always do a great job!

Attention to detail, explaining the choices of cut length/features, and remembering the exact cut each time! You can view their operation clearly from the lobby, and the dogs always appear happy, either being groomed or awaiting their turn. We like the special touch of decorative holiday collars=)Their communication is clear and concise, I appreciate being able to pick our dog up the moment she is finished.

The ladies at Petitude are always so friendly and welcoming. We have a Golden Retriever & Yorkshire Terrier and they always take the time to listen to how we'd like them to look and they take great care in what they do! They even remember our pets names! The location in Beaumont is easy to get to and they even sell a variety of adorable dog clothes and accessories. Definitely recommend them to make your furry friends look their best!

I took my dog to Pettitude. I went to pick him up and they did a great job but the woman who groomed him gave me some "attitude" from Pettitude. I can't be the only person whose dogs doesn't like his nails trimmed. I took him back again but before I did I sent them an email asking if they were willing to do him again. They never responded. I called to get an appointment and mentioned my email and the girl said she remembered it. After Covid lock down I called to get an appointment and because of the strict mandates they couldn't get him in for another 6-8weeks and I said that I will take the appointment but since he needed grooming so bad if another place can get him in I would cancel. The owner replied, "ouch!" As if she was offended. I took him back one more time and my vet gave me a prescription to give him before he went to calm him down. Didn't make a difference he still was very difficult. I gave them every opportunity to decline my appointment but they didn't. I go to pick him up and I caught a lot of attitude again and was told what they did and I could tell they were pissed off. Once again I asked if they'd be willing to take him again and the owner said hesitantly, she would take him but she could only do the best she could. I had no expectations of a show dog grooming. I was always grateful and they charged me extra, $100. I had no problem with that and I made sure to tip them well. I understand their frustrations but I just wish they had been up front about turning me away instead of putting themselves and my dog through the whole frustrating situation. I have been hesitant to leave a review but I feel like if they treated me so rudely they'd do it to someone else.The whole grooming situation is very stressful for all the above. I get a lot of anxiety until I pick him up. I won't use them again. I will say they do a great job but the attitude I got was not going to fly with me again. It's a shame because it's convenient from where I work. My vet had to sedate him to trim his nails last time. So I know he's a handful. But I'd rather have my vet sedate him than him being in someone's hands who could possibly mistreat him. I'm not the only person whose dog responds this way for whatever reason. I git him from. Family who had to get rid of him because of their 4 kids. Something must have happened before I got him. If I knew how to groom a dog I'd do it myself. I don't, so finding a place he feels comfortable and trusts the groomer has been a challenge. Finding the right fit was not anything they were interested in doing.

We have been looking for a reasonable place to get Crockett groomed at. Every time he has a panic attack and they never get to finish... but not here! He looks great , smells amazing and I'm super pleased. Thank you so much! He has smelled amazing since bringing him in !

I tried a couple groomers around town when I first moved to Lexington. I have 3 dogs that need grooming. On more than one occasion one or the other of them came home bleeding. Since finding Petitude my search has ended. The owners/groomers are warm and welcoming to pets and pet parents alike. They do a wonderful job and remember the dogs various lengths/cuts that vary between summer and winter, as well as special requirements for my cocker who is allergic to EVERYTHING. They know all three of my pets by name when I call for appointments. Their prices are reasonable and they treat each dog as if they were their own pets. No razor burns, nails cut too short or bleeding pups here!!!

This is the best place I've found since moving back here after a stint of nearly ten years out of state. The people there seem to care about and even enjoy my dog, and they are careful to get specific instructions about how I like her to be groomed, taking notes and keeping a record of what I like. They can seem a bit rushed, but I like that I don't have to leave my pup there for long hours. I recommend them in Lexington, Kentucky.

We had been taking our dog to another groomer for years and the quality and customer service had declined. We decided to try Petitude after reading reviews online and I am so glad we did!! Our dog looks and smells amazing and they had him done in just over 2 hours. The other groomer would have him from 8 or 9 in the morning until 4 or 5 in the evening. We will definitely be back!!

Thank you for your patience with my dog today! You made nail trimming very quick and easy for my anxious dog. We'll be back!