Parts Plus

These guys at Parts Plus are on their game. Service that is unbeatable, customer service... top notch and superior quality. I had my computer at another place, they hadn't gotten it done in a week. I then got a virus on a friends computer. I took the lap top and picked up the desk top PC from the other place and both were back in my hand the following day by noon! The guys gave me great advice and shared some pointers on keeping the pc running so much better. I am thrilled to have found Parts Plus . To make it special it us owned and operated by our veterens! Thank you for being in Richmond and taking care of your clients so efficiently.

Richmond is very fortunate to have a computer repair shop of the caliber of Parts Plus. We've been doing business with them for over 20 years and have never been disappointed. They are fast, friendly, very knowledgeable, and very reasonably priced. And best of all you can deal in person with excellent technicians. Owner Chuck has been invaluable to us over the years.

I took my computer in to replace the processor and motherboard, when I received the computer back the top corner of the case was broke and only 2 of the 9 fans were working, the processor and motherboard were overheating. When I call about the probIem the person assured me that all the fans were working and that I must have done something to jar them loose and the case was already like that, however he would look at it if i brought it back. When I brought it another person had to add extra wire to get 8 of the 9 fans to work and never did get the last one to work, he said it much have gone out also he never did fix the case. When I got it home the processor and motherboard were still overheating, when I looked in the computer there was a different heatsink device with a fan on the processor that wasn't the original one I had before I brought it in. I called back and talked to the guy that fixed my fans, I told him that only the processor and motherboard are overheating, he told me that I must have done something and he only replaced the fan part on the heatsink device and refused to take responsibility with the overheating. Now i'm out $500 and my processor/motherboard are red lining, I'm going to have to take it in somewhere to find out just what all they messed up. I've also filed a complain with the BBB. Go anywhere else but here!