Luigi's Pizzeria

With my stomach grumbling I knew it was time to take in some food. I had walked all around the area to see what was available and ended up back here. I figured Italian food wouldn't be too bad. I had never been here before, let alone been to the area before.When I walked in it was after the lunch time rush, which I thought would translate into not being pushed through the area. However, I was being pushed even though it was obvious I was looking over the menu. By the way, you have to go inside to see the menu, which this would have been avoided if there was a menu outside I could have looked at beforehand.After looking over their menu I assumed that meant everything listed would be available to purchase. That is not the case, and if that is not the case, you shouldn't advertise the way you did. To note, this is like the trifold menu you would get as junk mail in your mailbox. First attempt at ordering I was told they didn't have the item. Second attempt at ordering I was told they didn't have it. Each time I ordered and found out they didn't have it, I went back to the menu. And each time they would point to what they had as if I knew exactly what they cooked that day. How about you tell me what is in each and every pot down there, or put a menu behind you on the wall that would let your customers know what is available.In the end of the ordering process I ended up getting meat manicotti. Not what I wanted, not what I was craving, not seen on the menu (I think). I was just so defeated at that point that I would have taken a loaf of garlic bread and called it my lunch (who wouldn't, honestly). Customer service, as you can see, was not their strong suit on this day. The food, even though it was not what I wanted, was decent. Although I wished I would have gotten more than three manicotti. It was just the manicotti and two small slices of garlic bread. Definitely not a lunch, more like a snack. I definitely had to supplement this meal later on as it did not carry me over to my next meal.But the taste was on point. The mixture of meat they used in the manicotti was seasoned perfectly. The sauce was one of the best sauces I have had in a while. And of course the grated cheese on top will always be perfection. But, again, remember I didn't even want this meal as everything I attempted to order was not available.

Just had lunch there today. It's on Main Street and near a lot of local attractions. When we arrived it was very crowded. A good amount of seating and it's brightly lit. The ordering process is a bit unorganized. People just walked up to the counter and then when an employee was available they would help the next person. There weren't really lines and if you wanted pizza or a calzone you had to wait in another line. After a few minute wait I was asked to order and then told to move over to the other line. I finally ordered the spinach and cheese calzone, all the items I observed were pre-made and then just reheated in the oven. One reason for the low rating. Only one employee was wearing gloves. Everyone was touching the food bare handed and then handling money and credit cards.Back to the calzone. After I ordered they popped in the oven and told me it would be a few minutes. Then I was rung up for $10.45 and asked if I wanted a drink. I asked for a water cup and was told I could either buy water or a soft drink. I politely refused and then the owner/employee tried to push one on me. The calzone and sauce were nice and hot, but I was disappointed in the small size of it for the price. Also, I found it to be very bland. I usually never add salt, but did today just to give it some flavor. The dough had no flavor either and the ends of the calzone were only dough and no filling. Pricing is outrageous for the amount of food and quality of food.

We just visited the Louisville Slugger museum and were looking for a spot for a quick lunch and Yelp recommended us to stop by Luigi's Pizzeria. We were with our old folks, so it was about a 1 block stroll from the museum. The restaurant sold pizza by the slice and are prepared in the New York style. They had around a half a dozen different toppings and I had Mushroom. We also ordered the Pepperoni, Sausage and Veggie slices, they were all delicious.It was a nice place to visit after the museum and tasty pizza.

This two stars reviews comes after my first try. I noticed a poll on the best pizza in town and saw this pizza place though I never heard of it before. I tried two different slices from the first pies since they just opened not half an hour before my visit. I paid approx $10.85. I wouldn't recommend the pizza. The crust reminded me of college cafeteria. So rough and hard. There wasn't a need to reheat slices that just came out. Light amount of cheese and pepperoni that didn't sit well. I tried to eat the cheese, tomato sauce, pepperoni without the dough and it was decent. They also had various calzone on display meat, cheese and vegetarian and I would like to give them a try in my second visit. Quick service, not too inviting or marketable. The ambience is fit for dine in; or quick grab and go. As always bon appetit

Luigi's is a good pizzeria downtown Louisville. There are a number of booths and tables inside. Plenty of seating: booths and tables. Continuous stream of people coming through. You can get pizza by the slice, and Stromboli too. Several types of pasta dishes ready to go. I was happy that it took a few minutes for us to get our pizza because I came out very hot and fresh. Seemed like it was a father-daughter combo working the joint. Glad to support that stuff.

This place is over priced. The food is pre made so you don't know how long the food was sitting out.I asked for free water and they told me I had to buy water. I asked for a military discount and the girl told me only the owner could give it which doesn't make sense since the manager was there. The food was not worth the money.

As an avid Pizza Lover it really pains me to leave a 2 star review. Luigi's has been on my radar for the longest time after going to Summer Beer Fest at Frazier Museum last year. At the time they were closed by the time my friend and I got there. This time we made sure to go when they were open. Located on what I call Museum row, this establishment stays pretty busy with those places around. My friend and I came here to get a bite and tend to other activities before this years Summer Beer Fest at Frazier. We go in there where some people seated but nobody at the counter ahead of us to order. We do browse what they have out and my friend inquired about the Pasta to which we're told no Pastas on Saturday, ok weird. There were other things that they didn't have but, they had pizza slices and they're so called New York rolls, desserts, etc. I got 2 Pepperoni slices and my friend got 2 Sausage and Pepperoni slices. As we both take a bite, can't say terrible or great but just edible. Pizza had very little flavor and was greasy and a little to crispy. Had we not been hungry we wouldn't have ate our slices. I however didn't feel full and went back to the counter to order a chocolate cake slice. Lady behind the counter proceeds to grab what I hope was with the more moist frosting on the cake but, grabs one that is drier and I didn't want to be an inconvenience and say that wasn't the right one despite pointing out what I wanted. I'm not sure what type of cake it was but it had a cherry flavor and had one cherry imbedded in the cake. I will say the cake was good but not great. Another kicker was that it seemed the air wasn't working or someone didn't turn it on, I asked my friend is it just me or is it hot in here. It was agreed it wasn't just me. Sadly this was a disappointing visit from little to no flavor pizza, to getting the wrong dessert, to being hot inside. I don't fault staff this visit, they were pleasant with us and despite not getting the correct dessert I still give the staff 3-4 stars. Can't say we'll be back here again. I've read mixed reviews about this place and I won't deter anyone from here, I'm basing this off personal experience.

It has been several years since I've been here and the decline in the quality of their pizza is obvious. Although there is a freshness to the crust, it is way too bread-like for NY style. One cannot screw up a slice of cheese, right? Well, they did. There is not enough sauce or cheese.Also, it was after 2pm, not busy and we couldn't find a clean table.This was my last visit.

The service is always pleasant and they have a nice variety of New York style pizzas, pastas, and salads. It is simply that nothing is good. The crust, the sauce, the cheese are all below average in quality and taste. It's a great place for tourists to stop in amongst the museums and grab a quick bite, but it is not great food. In the summer or on hot days, it's very warm in there. The AC seems like it is never on.

Excellent slices and authentic! A must try for pizza options, and salads looked good as well.Bad part is odd hours. Closed by 5pm daily?!