Indoor rink #2
Tonia Y.
Jan 16, 2023
Decided to ice skate with some friends tonight and was nervous since it's been about twenty years. The facility is larger than expected and I was surprised with how crowded it was. They did a good job at keeping the lines moving and our wait to pay and get out skates, was not long.All together the cost was $13 for skates and admission. They give you the choice to pay a dollar - 4 quarters- for a locker. I did not like that I had to pay again after having to get back into my locker. If you have over a size 13 foot then you will be out of luck in getting skates. My friend wears a size 14 and had to squeeze into a size 13. Ultimately, he got refunded. The rink was very crowded but it was a Saturday evening. Surprisingly the flow of everyone skating - on all different levels - went well. The ice was choppy and this made it more difficult to skate. Especially for this fearful beginner! I would recommend that they offer nights or slots for kids, amateurs, and those that are advanced. They may offer this and I'm not aware of it. This was a fun experience and happy to report I tumbled to the cold ice, only one time.
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Joseph G.
Jan 14, 2021
Huge facility that my daughters and me met up with some friends to Ice skate this past weekend. Place was very crowded and was at capacity for covid. So had a tiny wait. Seems like they have two rinks. The price for me, 2 older daughters and a discounted 5 year old daughter to ice skate was just over $30. So solid value. We arrived shortly after 12:30 and unfortunately skating ended at 2pm on a Saturday. Not sure if that's is every Saturday or because they had hockey games or practice about to start. But it was very hard to find open skate times on the websites or in building. So that was unfortunate. My oldest daughter and her friend spent majority of the time deciding what snack to get at the concessions so they didn't really get to skate long. I didn't have much employee interaction didn't really see any. So not sure if they have safety people like roller skating rinks or not. If they do I didn't see a uniform or employee tag. Overall we had fun. Wish we had a little More time though.
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Adrianne B.
Oct 15, 2022
While at a birthday party today, the kids were skating for only about 10 minutes before they had to leave the rink as a team was about to start a game. This was not clearly communicated beforehand to the mother who paid for the party and when she tried speaking with the manager about the situation, he immediately raised his voice and berated her in the middle of the lobby, in front of all of the kids. He was not apologetic in the least and was extremely unprofessional. I think in the end he offered her a few vouchers for kids to come back, but not enough for all kids in the party. Whether the timing situation had been communicated prior to the party or not, I was totally taken aback by the behavior of the manager and will not be visiting again.
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Isac N.
Dec 14, 2022
Place is very clean and very well kept but just isn't open long enough for those who like to skate for more than 3 hours. Usually a lot of kids as well
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Karina M.
Jan 3, 2020
I've come here a bunch, with about a year between my first and most recent visit. My family lives about ten minutes away and I come during the holidays to get some exercise and practice. I went to 5 public sessions this last December. Pros: two good sized rinks, easy parking, pricing for admissions and skate rental is fair (I have my own skates so I can't speak to the quality or experience of the rentals), lockers, bathroom is easy to find. Cons: skate guards don't monitor people. Someone brought a ping pong ball on the ice--I shouldn't have to explain why that is a problem. I saw a lady in street shoes walking her daughter (in skates) around the boards. No cones in the center of either rink. No directional skating is enforced at all, so it's a giant free-for-all. Middle and high school aged kids playing tag and don't get reprimanded or kicked off the ice for it. They have ice shows, but they don't put them on their website or calendar, so you have no clue when you drive up why the parking lot is packed. People skating with their phones out, and with headphones on. No music played consistently.
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Maddie G.
Mar 2, 2019
I've been coming here on and off since I was about 10 years old. Being in the east end of Louisville..I always assume this business will make updates but it never ceases to amaze me that it smells like the reptile exhibit at the zoo. The food is...eh. The restrooms are dirty and main eating/lobby area has stuff all over the ground. Time to make some changes Iceland.
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Shelby Z.
Dec 8, 2018
Iceland is usually my top choice when it comes to ice skating rinks around Louisville. I just came here recently, having not been in almost 8 years, and had a pretty great time. The admission is a fair price and so are skate rentals. $10 per person for both. They are only open for 3 hours on weekend nights, but it served to be plenty of time for us to skate. To give off a fair warning, this place is a zoo of high school/middle schoolers. It's expected being a home to so many hockey teams and whatnot, but some of these kids were acting like literal nuts, with no supervision around. At one point there were kids throwing balls, chairs and benches out on the ice rink, lasting a while until someone's dad had to come out and scream at them. *awkwarddd* They also have a nice hangout area/snack bar/arcade to take a break from the ice. You'll find your typical concessions, but it was nice to have at a cheap price. Iceland does tend to get pretty busy too, however what I really love about this place is that there are two ice rinks; therefore, once the games are over with, you can split up the crowd between two rinks. It's a fun activity to do in the winter, and is something different that you can entertain yourself with.
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Glenda R.
Jan 6, 2019
Old and dirty. Need to update and upgrade. Toilets didn't flush, flooring probably from when it initially opened, and needs serious updating of flooring and paint. They have enough business as it's always packed so upgrade! Maybe have skating sessions by age.
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Nicollette W.
Jan 20, 2020
This was the second time my kids have been invited to birthday parties at Iceland Sports Complex. The place was super busy as expected for Saturday midday. Here are a few things I noticed and really appreciated about Iceland. The bathrooms were clean. As mom of small kids we spend more time than average in the restroom. Having a clean bathroom gets you one star alone in my book. Also there was plenty of staff available to assist and keep things organized. And Lastly, but certainly not least, the food is decent and very reasonable priced. I personally prefer rollerskating but this is a nice change of pace.
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Rukia S.
Dec 5, 2023
On Monday, Dec 1st 2023 I went to go skating with some family and school friends. It was a blast! As a first time skater the skate guard Mr. Terry was a fantastic help in teaching me and my 7 year old brother how to skate. For my other siblings who love roller skating, thanks to his guidance picked up ice skating much faster then me and were soon zipping around the ice.The place was clean though seeming worn down in the parking lot and wall paint. However the skates themselves, and their ice skating rink were kept up perfectly. I was doubtful at first due to so many negative reviews but my family, friends and I had a great time.Does the place need refurbishing? Yes. However, everything was reasonably priced and their personal was inviting and helpful. Will definitely be coming back.
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