Hutch Chevrolet Buick GMC

My Mom's Caddy has multiple new batteries that would not homd a charge. Hutch found the speaker amplifier system (a$1300 part) was causing it. Cindy and Mac were great and worked with me to unplug the amplifier system, and replace the battery since it was still inder warranty. If this works, I may go ahead and get the part i stalled at a later date since its so expensive as Caddy oarts can be. I would have give 5 stars, but it took two weeks to get the service department to see it. Duagnostic and repair costs seem fair to me conoared to Lexington. where I live.

Please stay away from this place, especially if you are a woman! I spent all day discussing with the salesman Willie Stratton about trading in and purchasing a new vehicle. After confirming the amount for my trade in and the sale price of the new vehicle I agreed to purchase. I told them I was all set and approved through my bank and could send the info right over. He told me they only agreed on my price because they wanted to provide financing. I told them I would let them pull credit from three banks if they could beat my interest rate, with the obvious intention the vehicle would be being purchased. This all took place Friday into the evening. I understood I would be contacted in the morning. After running my credit THREE times they tell me they sold the vehicle. Please go anywhere else. I had made it very clear I was purchasing and was clearly prepared to purchase so now o have three new inquiries on my credit report and no car. Im sure as a woman they felt they could take full advantage of me. I have reported both the seller, Willie, and the dealership to both Chevy/GM headquarters as well as the Kentucky Motor Vehicle Commission that handles licensing.

If I could l would give negative 5 stars , every detail of information I gave them about my situation , ie , tight schedule, first new car purchase , reasons for choosing new, etc, etc , they used against me, if I had it to do over I would have refused the vehicle and rented for six months if necessary, ,, sorry SOB,s , I have waited two weeks for a tire replacement to no avail, because I was honest and told them details of my schedule, now I am at 78,000 miles with a severe shake all the way, imagine buying your first new vehicle ever and this is what you get, these people have absolutely no respect for the people who pay them , an expensive lesson but well learned, May the buyer beware, these dudes will eat you up to your face and then treat you like you ain't never been out of the holler, I wouldn't trade my socks fer their shoes,,,,, you been warned