Helen's Flowers

The lady's at Helen's are the nicest people ever. The dog ate my wife's flowers no more the 20 minutes since she got them. We went into the shop to see if they could just fix them so she had them longer the a half of hour. We were completely expected to pay for another arrangement. They took them to the back fixed them up better then before and didn't charge us a cent. This has to be the most helpful and gracious business in Radcliff.

This was my second time purchasing from Julie. She was extremely helpful in her floral arrangement recommendation, accommodation, and overall customer satisfaction. I had a special request and she went above and beyond to meet it. Her commitment to meeting her customer's needs will definitely make Helen's Flowers my go to flower shop. They also offer military discount so I highly recommend them to friend at work too.

Helens Flowers ruined my wedding!!! Two weeks before my wedding, I placed an order for 6-10 white lilies with several bushel of caspia and other bouquet fillers. The store employee wrote down my order and told me she would call me the following Monday with a quote. That Monday came around and I was never contacted by Helens Flowers. I called that following Tuesday about the order. The caller was same employee who took my order did not remember me and lost my sheet order, then she put my on hold for ten minutes in order to find my order. The employee then finally told me a price and that my order could be pick up after nine on Friday, December 23 the day of my wedding. I arrival at Helens Flower with my mother to pick up my flower for my big day, after a few minutes of calling out for assistance because nobody was attending the register; the owner finally came out from her stock room. She then brought up a vase with seven lilies and half a bushel of baby breath. I asked the owner where the rest of my order was and was told this was all she had. I then proceeded to explain that this was not the correct order that was agreed upon by her employee. The owner initially blamed me for not pre-paying the flower advance and for not coordinating with their wedding planner; however, neither of those options was ever giving to me. The owner sense my frustration and gave me half of dozen of wilted off-white rose which she spray painted like crap, and some greeneries that was all bend to the side. I was told by the owner that since it was close to the holiday, her stock was running low. However, I went across the street to Longview Florist and my order of casipa and fillers were completed. I was told by florist at Longview had plenty of lilies already in stock even in different colors. When I got home, the lilies that I order from Helens flower, the stem were not cut clean and looked like someone used their teeth as shears.On a side note: A big thanks to Longview Florist for saving the day! I cannot understand how Helens Flower is still in busy for this all after they treated me and my special day like it did not matter. As a paying customer, the people of Helens Flower were very rude and lack floral experience. I suggest that the citizens of Hardin Co. take their business to Longview Florist.

The ladies at Helen's Florist are amazing! I came in with a last minute request for a couple of arrangements for teacher's gifts. I just told them my price point and trusted her judgement on what it looked like. Even though they were two staff down, they took the time to fit me in when things are super busy with graduations and end of the year parties. She came out with two beautiful arrangements that were much better than anything I could have asked for on my own. They are the nicest ladies and they take pride in the arrangements they create. I highly recommend them for any kind of floral arrangements and gifts.

Nice people had my order ready beautiful roses but they did not last more than 3 days. My wife took care of them as suggested but they didn't last.

Thanks Marc and staff for always doing an outstanding job! Your "Creative Genius" is the best!