Horrible experience
Uneven cut
Riley after grooming!
Bailey R.
Dec 16, 2018
I'm very disappointed in the services provided here. When I took my dog in they didn't ever ask for my rabies tag, all I wanted was a simple shave on my dog and it looks terrible! It's so patchy and parts are missed and his head is so uneven and legs/head are not faded. He was also supposed to receive a bath but when I picked him up his face was dirty still, and his ears still smelled dirty and he just smelled like he had been sprayed with powder scented spray and not actually bathed. I paid $60 with a $5 tip for something I could have done myself one handed and blind folded! They also only take cash or check so that is very inconvenient as well, if you want your dog to be properly and professionally groomed I DO NOT RECOMMEND TAKING YOUR PET HERE! GO SOMEWHERE BETTER!!!!! (pictures included to show how awful it was! And it looks even worse in person!) I will not be back!!!
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Cyndi B.
Jun 19, 2016
This was my first time taking my dog there to be groomed. I am moving to Nicholasville and wanted somewhere that came highly recommend. When I took my dog in I explained Exactly how I wanted her cut. Medium cut just trim around the face. I even said do not shave her! I pointed out a dog and said just like that. I came back several hours later and my dog was SHAVED!!! Even around the face. In all the years I have had my dog groomed they have never shaved the face off completely.I was in shock she looked like a RAT did Debbie not hear a word I said?I know that word of mouth is the best type of advertisements, well I'm sorry but I can't say anything good about my visit with themI won't be back.
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Nancy Z.
Oct 27, 2018
The best groomers I've ever been to. They are so kind and caring, especially with elderly dogs and rescue pups. They do wonderful work and are very accommodating. My poodles and Brussels Griffon always look adorable. I highly recommend Families Pet Grooming. They don't take credit cards, but do take checks.
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Brittany F.
Feb 7, 2017
The location has changed to Edgewood plaza. We took our two shin tzu mixes there and each was $30. They do not accept cards so bring cash. The owners were great! Super helpful and sweet. Will def continue to take our pets there.
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Melissa B.
Sep 28, 2021
horrible this place needs to be shut down, myvdog came home terrified, 2 days later she couldn't hardly walk, upon inspection I discovered this place had shave her paw skin almost completely off, never mentioned anything I know my girl was mistreated
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Rita H.
Mar 18, 2019
I took my goldendoodle puppy and they did an awful job. It's just zig-zagged cut. Granted he's a pup and the first time to a groomers but should have done a better job. I called and made the appointment and when I picked him up I was told not to bring him on Fridays because it's their busiest. I did not even suggest that day. They were the ones that told me to bring him. They knew it was his first time due to conversations on the phone.I cannot wait for my pups hair to grow out again.
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Babygirl K.
Apr 15, 2021
They are cheaper here but unfortunately it shows why they are. I later learned the groomer is not licensed but the owner is.. so that explains alot. I showed a pic of a short cut but still fluffy. I wanted shorter hair for summer but still fluffy. I get him back and there is no fur left like they used the shortest blade they could. Which made me point out small things I wouldn't normally care about. Like the nails not being smoothed out. The access fur not being dusted off. Chopy spots that are noticeable. And the under paws weren't cut enough. Small petty thing is that most groomers put bows and or a bandana. (Which that honestly doesn't matter but its a small thing groomer do that makes me smile). Just completely disappointed will not be returning I would rather pay 15-20$ more.
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Billie G.
Mar 30, 2021
I have taken my Westie here since she was a puppy (12 yrs). She loves going to see Debbie. She always gets a good cut, and the prices are reasonable. They don't take credit cards, but checks and cash work fine. Very pleased.
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Chancie J.
Jul 23, 2020
They were completely rude when I took my dog in this morning and the guy told us if he didn't sit down he wasn't touching him . He was dragging my dog by his leach and it was not okay. I would not recommend going there
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Pam M.
Oct 18, 2016
I take my two dogs here all the time. They are so friendly and professional. They do a great job on my pups. And their prices are the best anywhere. Before I found them, I had gone to several others in the area. No one compares to the quality of the job, the price, the friendliness, and the care with my dogs. Highly recommend.
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