Eastland Animal Clinic

Why is it so hard for a dog groomer to follow SIMPLE instructions? 1/2 inch ALL OVER (and leave small poof on tail) means ALL OVER! I didn't not have an extra 20 min to sit around and wait for you to get back from lunch and fix my dog (who had what can only be described as MOHAWKS on the back of her front legs!) This was AFTER I told the girl when I dropped the dogs off, very clearly what I expected - it's not hard - and the last time I had them there she didn't cut one of my dogs hair AT ALL (trying to tell me it's not typical for her breed and if she cut it it wouldn't grow back - never mind we've been getting the same haircut for 5 years and it ALWAYS grows back) (This review does not apply to the Vet only to the groomer - the vet is actually really great there and we will continue to use her - but we are looking for another groomer)

Beware of the pit bull receptionist at the front desk. You would think she was the Vet with her know it all attitude but she's the daughter. Don't let the daughter groom your pet. If you can get past her for a educated professional opinion the vet is actually pretty good. They will nickel and dime you to death.

The price is right. The level of care is phenomenal. The staff is fantastic.My dog comes here for shots, exams, things that would normally have dogs cowering at the thought of going through that door.Not here. She runs through the door at full speed, smile on her face, full body tail wag engaged. Even though there may be some needle sticks coming the attention she gets from the staff makes her happy to be there.On the human side: throughout our visits here the Vet and Staff have been friendly, knowledgeable, and accommodating. Keeping your pet healthy and safe can be an intimidating maze of choices. The best choice we made was taking our dog here.

I had to put my pet down and they were all so supportive . I had my sweet puppy cremated and they treated her with dignity. I picked up the remains today and received her ashes in a beautiful box along with an imprint of her paws. I highly recommend Eastland animal Clinic, they understand that pets are family.

I just wanted to speak on behalf of this establishment. I have always taken my little dog here since he was 3 months old. (He will be 10 this year) when it comes to shots, or anything regarding with the veterinary staff here they are fantastic. They make your pet as comfortable as possible for things like shots that would have most dogs scared. They have always been just as loving and kind to my dog as I am, and even allow me to help hold him when he gets his yearly checkups for extra comfort. I have seen a few negative reviews but it seems that most of the bad reviews are because people have taken their animals to eastland for services they never stated to offer. You cannot be mad at a business for recommending you to a groomer they know of, when they do not have one on staff. That is then your choice if you choose to use that groomer. They also never claim to be an emergency animal clinic so to the one person who claimed they were seeking a claim for their dog's demise. I'm very sorry for your loss but if your animal has a broken leg or anything of that urgency they need to go to an emergency animal hospital. Not a veterinary clinic. My dog personally jumped off the bed one time and landed wrong. Scratched his eye. I took him to an emergency animal hospital and he was treated accordingly. There were steps that were taken incorrectly on both ends, such as waiting days to go elsewhere, in that situation that ended in a dog losing life. It is very sad and very unfortunate. However I want to vouch for this vets office because they are amazing. And they do not deserve backlash like this.

I'd give 0 stars if I could.. they totally mishandled the care of my elderly parents dog Sam. They sent my 89 year old dad out with his 100 lb dog in a splint that looked like a 3 year old put on him( that fell off the next day) for a severe fractured leg. This dog needed immediate attention like a cast, surgery.. something more than a splint and a prescription of hydrocodone. This dog screamed with horrible pain for 3 days. Their idea of help was to advise my parents to not worry about the splint that fell off and referred them to another vet in ANOTHER county a week later. This dogs leg was literally broken into. We winded up taking him to Central Veterinary in Georgetown for emergency care after he'd suffered for to long,and so had my parents. He was put to sleep. We're seeking legal advice now. Complete negligence

Do not take your dog there to get groomed. Very disappointed with Ali, she cut all the long hair off Hannah's tail after never being done for 12yrs of being groomed. Parts of her hair was shorter than others, a hurriedly done job for $53 then sneaking her out to the car by some other person, having us pay before we saw her. They stated because her tail was matted. How can this be because her hair wasn't that long to begin with. It was just done quickly because Ali didn't wouldn't take the time with Hannah after being there already 5hrs. We're extremely mad.

There aren't enough stars for this review. Dr Riggs and staff went out of their way to accommodate us. They did not know us from Adam, and they treated us like family. They did emergency surgery on our chi weenie Dixie, and they were awesome. If you are looking for a great Vet, give Eastland Animal Clinic a call

Dr. Riggs and the staff at Eastland Animal Clinic are nothing short of amazing. They personalized our visit and made us feel 100% confident that our puppy was being treated with the best care. Each member of the staff kept me informed and showed me the love as a new patient. You would have thought we would have been going there for many years. Highly recommend this place for your animal's care. Thank you Dr. Riggs for the interaction rather than the typical transaction.