Charleys Cheesesteaks
Charleys Cheesesteaks
Charleys Cheesesteaks
Charleys Cheesesteaks
Charleys Cheesesteaks
Charleys Cheesesteaks
food
food
food
Charleys Cheesesteaks
Charleys Cheesesteaks
Charleys Cheesesteaks
food, burgers
bacon and cheese fries
a cup of cheesesteaks
food
drink
drink
food, sandwiches
sandwiches, food
steak, food
Charleys Cheesesteaks
Charleys Cheesesteaks
Charleys Cheesesteaks
Charleys Cheesesteaks
Charleys Cheesesteaks
Mike N.
Oct 27, 2017
We stopped at Mall St. Matthews during our recent travel between Tennessee and Ohio. Charley's Philly Steak is one of the vendors at the food court.The food is consistently decent at the Charley's Philly Steak. You can always count on a freshly cooked ingredients since they prepare your food when you order it. No pre-maid sandwiches here. Their fries tend to be rather salty in my humble opinion. If by any chance, you need more flavor, you can always add more, though.I think this is one of the better choices in this food court at Mall St. Matthews.
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Allison H.
May 3, 2022
This place is the BIGGEST fraud!!! They send you coupons to redeem via email and app and I have tried to redeem at least 5 times and they never work! Huge fraud!! Don't visit the location at Jefferson Mall I'm sure they rig their scan guns so they're mot able to accept the redeemable coupon codes. Thanks
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Gary C.
Mar 2, 2020
The hype for it was huge not a fan after eating here again. We couldn't understand the person at register. We told them the drink machine had issue both our drinks was not tasting right. My wife tried the turkey philly while I went with the Philly with loaded fries. Not a Military friendly location.
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Shelley S.
Apr 17, 2019
So my mom and I came here on a Saturday. This store is located in the food court of the mall. The service was ok, the amount of meat on the sandwich was lacking. See pictures. Taste is good and fries are good but the sandwich was lacking meat. Not sure I will be back. Not worth the money.
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Melitta N.
Oct 27, 2022
I am not one to complain but what happened today at store #00650 was unacceptable. I waited for the worker to acknowledge me which took her all of 2 mins before saying hi to me. I told her I wanted the kids meal steak with a watermelon lemonade. She tells me I can't get the lemonade I have to pick another drink. I asked why and she just said pick another, so I told her I really want the lemonade and I'd pay the different. My kids meal was 6.99 and she charged me an extra 3.50 for the lemonade. Then as I go on down the line I see her kind of snippy with the line workers. One of them an older looked up at me and said I don't know what's going on. As I was watching I noticed to cook didn't put cheese on my kids meal, so I asked if he could apply cheese and banana peppers. She the worker from the order counter overhears my request and starts yelling at me saying that's not how the order comes, if I want it that way I need to pay!! And just keeping rubbing her mouth and I spoke and said I don't mind paying it's not a big deal. She then tells me it's common sense it's on the board how it comes! So then I asked to speak with her manger she refuses then I asked for her name she says no I'm not giving it to me. I asked for a refund for my order and she tries to take my lemonade from me! I told her NO I've already drank out of it. She takes my debit card and says she couldn't refund and then gives me cash. This was a horrible experience. All I wanted was some freaking food and she treated me like crap! If your going to be working in public customer service please act accordingly like she started with me first. Id you don't like your job please find another. That was absolutely terrible. Oh and by the way according to my receipt her name is Tony. Other customers seen what happened and spoke up and said ohh I'm not eating here I just seen what happened I'm sorry ma'am!
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Brandon S.
Feb 11, 2018
Before I begin I want to say I understand this isn't really authentic and it's mall food. I get it. BUT! Seeing as I've been to philly and had real cheese steaks there I can say this is the worst philly cheese steak I've ever had. It was beyond greasy and poorly made with no care. It was made in such a rush and have the meat was on the tray and not even inside the sandwich. The people working there were pleasant and the fries were actually fantastic so that's what saved them from a 1 Star review.
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Brian G.
Feb 18, 2016
Great food! Nice, delicious, hot, served nicely by a smiling professional! Great stop for lunch at the mall!
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Murrell K.
Feb 9, 2019
Others are right, this is not a real Philly. But it is very good. The basic sans lettuce and tomatoes is actually very tasty. The fries are good enough but nothing special. I would eat here again. Will have to try the loaded fries though, look really good.
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Pamela M.
Mar 8, 2019
This restaurant is a rip-off. Take your business elsewhere. The owner of the Mall St. Matthews store in Louisville KY agreed to support a charity through donating 10% of sales to a not for profit supporting veterans then refused to pay. Said he gave 10% discounts for the day, this did not happen. I purchased food and did not get a discount. It took forever for the food to be prepared, stood in line longer than it took to eat, the portions were ridiculously small. Not even real meat, just frozen steak-ums. Myself and everyone else in my group left hungry. The only reason I supported this restaurant was for their goodwill. Poor choice on my part - won't happen again. If you are a veteran or have a veteran in your family don't eat here !!!! Spend your money elsewhere, have a good meal and support honest restaurants who want to support the community in which they do business.
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