Central Kentucky Veterinary Center

Central Kentucky Veterinary Center houses some of the kindest, most patient, caring vets and techs I know. Do not listen to the negative reviews about wait times. They are busy at times and waits can get long, sure, but if you look at clinic availability in the area you can see why. There aren't that many vet centers in Georgetown (or on the North side of Lexington). Further, I hope you keep in mind that if the staff is busy they are genuinely busy trying to assist and animal that is in much worse condition than your own. The amount of times they have squeezed us in with no notice (yes, with a wait) to check on our beloved dogs is many. In those times they have never showed anything but patience and kindness to us or our dogs. They answer questions and give health advice kindly and thoughtfully. Their top concern is the health of your pet. Pricing is extremely fair to what I've experienced in the area and a friendly reminder that if you cannot afford vet care, you cannot afford a pet. They work hard, care a lot, and it shows. We have taken all three of our dogs there and they are also blood donors at the clinic. The clinic is clean and the staff is wonderful. Be kind to your vets, folks.

Not sure who taught this DVM how to suture after spaying but what a joke. 10/10 don't recommend. Mofo on the phone couldn't even find the records as I was reading the certificate of spay/neuter out loud.

They are close to home and they took care of our boy Tug. He had been having issues with one of his ears getting water in it from dog baths. We will definitely be using them again.

This veterinary office is not like any other veterinary office I have visited. They are a complete and thorough facility. Each staff member we dealt with were extremely professional and kind.

PLEASE READ! If you are looking for a compassionate, responsive, reliable veterinarian that isn't all about the money...DO NOT USE CENTRAL KENTUCKY VET CLINIC!!! After going to this vet for years with multiple animals I made an appt. to have my 16 year old Labrador euthanized. The appt. was made on Friday July 16th for 10:30 am on Saturday July 17th. I paid in full for all services and cremation, at the time the appt was made.Upon waking on Saturday and realizing that my dog was in the active stages of dying and suffering terribly I called Central Ky Vet to ask if she could be brought in earlier, as I didn't want her to continue suffering so. I was told to bring her in at 9:30 am. I arrived at the clinic at 9:25 am, checked in, and was told someone would be out. I proceeded to wait in my truck for over an hour with my dog in the back seat. I went inside three separate times and begged someone to come to my dog's aid...no one came! Then I was informed that, unbeknownst to me, they had cancelled my original 10:30 appt.! Still no one came! Finally, an off duty vet happened to pull up. I explained to him what had occurred and pleaded with him to help my blessed dog. He went inside, gathered the necessary supplies, and within 5 minutes my dog was out of her misery and pain. My dog laid in the back of my truck for an hour and a half actively dying, in excruciating pain! When all was said and done, I received not one single apology, no mention of a discount of the services I had already paid for...much less a refund, and after calling once I arrived home to obtain all records for all of my animals I was rudely hung up on by Sheila.Furthermore, the exact same experience occurred with another of my dogs less than four months earlier at this same vet! There is simply no excuse for the blatant lack of concern and compassion that both I and my dogs went through. The lack of professionalism, and shear incompetence of this clinic is staggering to me! To be traumatized to this degree and to have my precious babies to be treated so inhumanly is simply inexcusable. My precious "best friend" of 16 years did not deserve that!Please, if you love your fur babies and want humane, compassionate treatment...DO NOT GO TO CENTRAL KENTUCKY VET CLINIC! Save yourself the heartache and grief! No one should experience what I have!

I have been incredibly disappointed by this clinic which used to be a good place to go. In the past 3 months I've had my cat there 3 times and each time been told oh inflammation in the gut is normal as cats get older. No tests just keep pumping him with steroids snd antibiotics. Take him for a second opinion because he's lethargic, hiding and not eating only to find out he has cancer. The receptionist staff has been incredibly rude to my husband as well.

On 10/27 my dog was taken in to have a nasal scope performed. We were given a quote in the pre op appointment, to which my husband and I had agreed on. In the pre op drop off they explained that if they found anything or if anything was going to change with the procedure, they would notify.While waiting in the room, I asked how the nasal scope went and they explained the nasal scope was not performed at all, that they ended up finding a tooth that was missing and the hole where the tooth was had been impacted with a lot of debris. They explained how they placed a mucosal flap and that there would be discharge for a couple of days. There was never a phone call during the time he was sedated, stating that the procedure was changing and/or that they'd be going a completely different route; which ended up being double the expense that we were expecting to pay. After the procedure was completed he ended up sneezing and blood was coming out of his nose. I asked if this was normal and was told this was the discharge they were talking about. I asked what was considered "abnormal" and was told to bring him back only if blood was pouring from his nose. I called multiple times because there was a lot of blood, even though it wasn't pouring out of his nose, it was still worrisome. They just kept saying that it was normal. I also called stating that he wasn't eating or drinking, so they prescribed a non steroidal anti-inflammatory stating that would help him eat. He eventually stopped bleeding and all was well. Fast forward two weeks, my dog starts bleeding again. I called on a Saturday and the on call doctor stated that it was normal for the bleeding to stop and start again due to healing process but he wasn't 100% sure just because he had never done a procedure like that. They stated that the doctor who did the procedure would call me on Monday. Monday comes around and Dr called me back stating that it was absolutely abnormal for him to start bleeding again. I asked if it was possible that the flap had been dislodged or missing, he stated no that the flap and spot should be completely healed and that it sounds like he has Von Willebrands disease and that I need to get bloodwork completed to rule that out. The Dr never suggested I bring him in just to check to see if the procedure that was completed was in fact healed, just to make sure. The next day he stopped bleeding again and all was well again. Then, a couple of weeks later he started bleeding, again. I called to make a follow up appointment on a Sat and the on-call doctor saw him. He opened his mouth to find that the flap was not there and that he was bleeding from the hole. They ran a CBC to find out that he had no platelets left in his body, which lead the Dr to do heart work and Lyme disease tests because he stated that Von Willebrands doesn't attack the platelets like this. All the test came back negative. I asked what could be done to raise the platelets, Dr. stated that there really is nothing that can be done to get the platelets to come up. My dog was prescribed an ATB and a steroid and I was told I needed to come back in 10 days to get a blood redraw. I sat in the parking lot, looking up home remedies on how to get my dog's platelets to come up.I ended up calling the vet back to ask if there was a way to get refunded for the procedure because there was ZERO follow up suggested from the vet, just to make sure the flap was healing like it was supposed to be, which could have potentially prevented my dog's platelets from drastically dropping like they had. I was talked to very rudely from the Dr. who completed the procedure and was told that no refund would be issued, that everything was completed properly during the procedure. Not once was there discredit to the Dr that completed the procedure. The issue was/is the lack of follow up, concern and compassion. We wasted a lot of money because of their failure to follow basic follow up procedures.

Not happy I had my dog cremated. Was supposed to get a paw print and the "misplaced" it the day I went to pick him up. No management available. The only person who could tell me a mistake was made was the vet who euthanized him. Not even sure it's my dog I got back

Couldn't get my regular vet to fit Storm in after he was at attacked and had a gash on his leg. I was referred to this vet location by friends after trying to get into any vet within 35miles. I ended up calling the central Kentucky vet and they told me to come right in and they'd help my stormy out. I drove 47min to get here and made the best decision. The greeted us with kindness and understood when I was feeling overwhelmed not knowing what would happened with my dog. I will continue to drive out here after the best experience I've had with a vet clinic.

This vet office is some of the worst customer service I have ever received. Very rude on the phone and not willing to cooperate with their customers. To top it off, my pet was not properly treated after being with them for a week and now having to be treated for another week at a different vet after this vet told me my dog was ready to go home. I would not recommend. If they can't treat people politely and with respect, I wonder how they treat the animals in their care.