Casa Cafe

I'm a fan of Mexican food and it is amazing here. There wasn't many people here, so we got seated and severed quickly. Our server was a very nice guy as well. I got a beef burrito with red sauce which was better than I was initially expecting. The decorations are also amazing with paper decorations strung up everywhere. The picture may or may not be there, but there's also a goofy inflatable guy outside.

We have never been disappointed here.. the food is fresh and delicious... the outside is not much to look at but the inside is festive and the staff is great

Love love love casa for super quick, affordable, and tasty Mexican food in Richmond. Great queso dip and spicy salsa options.

Out for dinner to celebrate my granddaughters 7th birthday Friday. She wanted Mexican and the family had been here before. Well tonight was a disappointment. We arrived at 4:45pm to beat the dinner hour. There was only a few vehicles in the parking lot so we were in good shape. We wanted outdoor seating however when we stepped inside to check in we were told our group of 5 could not sit outdoors. There was a table with 6 chairs already set up, but we were told they were about to get busy and they were going to break that table up. (NOTE: THERE WAS NO ONE ELSE ON THE PATIO). We tried to get our need across but the staff was completely none accommodating for no real reason. Very disappointing to a young girl just wanting to celebrate her birthday. We didn't want to make a scene and it already ruined the experience for her, so we left for another Mexican restaurant with outdoor seating. We enjoyed our celebration elsewhere and had a great meal and service. Will not be back nor recommend Casa Cafe.

It's not the Madison County juggernaut it used to be. The food is typical Mexican but has been overtaken in popularity by Nuevo Vallarta on Big Hill Dr.

This is a very nice clean establishment. You could bring a massive group of people here. I ordered the carnitas and they were full of flavor. I appreciate that they brought the right amount of sides for the # of tortillas. Jalapeno, guacamole, onion etc. I found the flavor of the carnitas to be better than other restaurants in town. This is more of a Texmex style then authentic Mexican. It's not street taco style. So if you are looking for Texmex, you'll be satisfied here. The service is good too. They have no actual hot salsa here either. Some of the other places have hot sauce they bring from the kitchen on request... So this place is for people who don't like hot stuff.

Remodeled , still a horrible service and prices raised !! 4 of us at a table given 2 menus!! Had to ask for silverware 4 times my wife was brought the wrong meal twice !! Was told they were out of sweet tea for the night!! Then 2 minutes was brought sweet tea!! Waiter sat our food down never saw him again till he brought the check!! Food was average !! Maybe 7 ppl in the whole restaurant counting our 4!! Not worth the hassle !! Like bathing a pig looks clean but still a pig !!

Quality and quantity of food is good. Have eaten there several times. Fair pricing. Best Mexican food in Richmond KY

Used to be our go to Mexican restaurant but no longer. Service was horrible, food is missing quality and cleanliness is horrendous! Server took our drink order and didn't return until the bar was done with our drinks. He dropped off the drink and left, not a word about coming back. Had to flag him down to take our order. They were not busy, 3-4 other servers and about 6 tables of customers. Then about 10 min later we got the chips and salsa then food about 20 min after that. Tried flagging him down again since no silverware was left at the table. Then asked to speak to the manager to let him know and to find out what the issue was. He blamed it on a new system and we should have read the sign at the door! We finished eating and again 10-15 min later had to flag him down to get the check. Now the crap to top it all off! Literally crap in the men's urinal, no paper towels and smelled like urine. I again brought this up the "manager" and he said they didn't have anyone to clean it while sitting at a booth with 2 other employees. To say the least this place has gone down hill fast and the owner needs to do some housekeeping. We will never be back and would not recommend them to anyone.

I hesitated to give Casa a bad review, but after a few bad experiences there, felt it was worth mentioning our latest visit. We've been eating at Casa Cafe since we moved to Richmond nearly 4 years ago. The food was great at first, but our most recent visit a few days ago as well as a previous visit lead me to believe that their experiences weren't just isolated. When we arrived for our most recent visit a few days ago, it took several minutes for someone to greet us. It was a slow Monday evening, so there were only a few tables with diners. When someone finally came out to seat us, we witnessed her coming from the kitchen with a hand in her mouth working hard to get something out of her teeth. She then took the same hands, reached for menus and seated us. I had already lost my appetite. Our waitress was very nice and our food came quickly, but it was cold and as much as I hate to say this about Mexican food, inedible. We didn't order anything fancy or complicated (chicken and cheese quesadilla, enchiladas and a chicken taco), but was extremely over salted and the flavor overall was not what we've had in the past. The chicken wasn't shredded, but served in large chunks. My Daughter's quesadilla looked like a really lumpy mattress. The food quality was bad on our previous visit, but has leap frogged from bad to much worse with this last visit. Sad to say we won't be back.