Big T Lawn and Landscape's

NOT recommended. I had a dead bush between two healthy ones. I asked Big T Lawn and Landscape to remove the dead bush and put in a new one that would be aesthetically compatible with the two healthy barberry bushes either side of it. I can do a few things but removing the roots of a large bush was something I didn't want to attempt by myself. Big T's estimated $120 to remove the dead bush and put in a new one. He came out in a car to do it (I missed him, saw the car driving away). That should have told me something. He scooped the dead bush out and left its roots; I only discovered this fact a few days later when I went to remove the tiny boxwood he'd installed so I could move it someplace it would be useful. By then I'd paid the $120. I wish I could post a photo here. The boxwood was about a foot tall, but the worst part was that he put it close to the barberry on the left instead of centering it. He claimed he did that because we'd agreed it should be centered between the windows. I certainly never asked for that, but I had nothing in writing. Did he actually plant it where he did because he hadn't removed the old bush's roots? You can draw your own conclusion, but instead of offering to make it right when I called about it, he argued with me and said my yard looked bad anyway. So, I would grade Big T's an F for the work, C for the product (the little boxwood does look nice where I moved it on the side of the house), and F- for customer service. One star because I was able to use the shrub elsewhere. We definitely won't be using them again.

NOT recommended. I had a dead bush between two healthy ones. I asked Big T Lawn and Landscape to remove the dead bush and put in a new one that would be aesthetically compatible with the two healthy barberry bushes either side of it. I can do a few things but removing the roots of a large bush was something I didn't want to attempt by myself. Big T's estimated $120 to remove the dead bush and put in a new one. He came out in a car to do it (I missed him, saw the car driving away). That should have told me something. He scooped the dead bush out and left its roots; I only discovered this fact a few days later when I went to remove the tiny boxwood he'd installed so I could move it someplace it would be useful. By then I'd paid the $120. I wish I could post a photo here. The boxwood was about a foot tall, but the worst part was that he put it close to the barberry on the left instead of centering it. He claimed he did that because we'd agreed it should be centered between the windows. I certainly never asked for that, but I had nothing in writing. Did he actually plant it where he did because he hadn't removed the old bush's roots? You can draw your own conclusion, but instead of offering to make it right when I called about it, he argued with me and said my yard looked bad anyway. So, I would grade Big T's an F for the work, C for the product (the little boxwood does look nice where I moved it on the side of the house), and F- for customer service. One star because I was able to use the shrub elsewhere. We definitely won't be using them again.