Big Blue Smokehouse

Was in Hazard to repair homes damaged in the flood and brought a group of 16 toBig Blue. They have a great back room for groups and provided an amazing group dinner.Pulled pork, ribs, brisket and chicken were all great and the sides made you fell like you were home with mamma!!! I'll tellyou what, this place can rock the meats

Big blue smokehouse is a bbq joint located in a shopping center in small town hazard Kentucky. Looking from the outside I wasn't sure what to expect but the inside is very modern, sleek and pretty nice. Features spacious seating and pretty nice bar too. My buddy and I stopped in here for lunch on a small road trip we took through the mountains of Kentucky, Virginia, North Carolina and West Virginia. Our service on our visit was very good and very fast. Waitress kept our cupsFull and our food was fresh soWe were happy. I personally ordered a Brisket melt with a side of baked beans and my buddy went with a Pulled pork with a baked potatoes. We both agreed that the food was solid. Nothing spectacular but not bad by any means. Very serviceable bbq joint and actually exceeded our expectations as we didn't not know what we would be walking into in a smaller town with a bbq joint in a shopping center. Overall a nice visit in a place that is very nice. If you ever find yourself in the hazard area and needing food this is a good choice and I would recommend giving it a visit.

Big Blue...we wanted to love you. From the adorable and amusing sayings on the front door and server t-shirts, to the extensive menu and comfortable interior decor...But the slow kitchen service and lack of interest in making things right were a turn off and the reason for the 3-star rating. On the night we visited, we were a large party and were seated at a high-top table in the bar area. Our server was bubbly and attentive and immediately took our drink order, answered questions and checked in frequently. When we all placed our orders, we were anticipating delectable hot food, but then when the food was served - one dish at a time over the course of an HOUR - all lukewarm or cold - we were really disappointed and we let the server know. The explanation we got was that the order had been split into two orders in the kitchen, there were other big parties whose orders got in between ours, and it was a chaotic mess. For my meal, I ordered a baked potato stuffed with pulled pork and the house BBQ sauce, plus a side of broccoli. It came with butter and sour cream on the side. It looked good but was lukewarm, and because I was one of the first served, I let it sit for 15 min, assuming the other dishes were on their way out, which meant by the time everyone else insisted I dig in and not wait, it was cold. Super bummer.Other dishes included burgers, meatballs, crab dip with shrimp chips, and fried banana peppers. In general, I would say, if the food had been served together/in a more timely fashion, and was hotter, it could have been great.

We came in here for lunch on in the afternoon one day. It was pretty empty so we were seated immediately. The ambience was very nice. It looks good bar the TVs classy looking place so that was good. Service was fine. She did a good job food I got the pulled pork sandwich with a big potato and it was pretty good. I would give it a 30 my buddy also got a sandwich with baked beans. He said that was pretty good as well so it's a pretty solid place.

You must try the pineapple casserole! It's amazing. Been there 4 times now. Always good service and good food. I did really enjoy my pineapple casserole. I also their brisket sandwich and their burger. Will go back.

Our food was cold. We ask our waitress to heat up one plate of our food, she took the plate and never came back with the plate. She never apologized. Also, waitresses were agreeing in the bathroom. Overall experience was poor. It was our first time and last time.

My brothers and I had a delightful little early bird dinner here. The waitress, Patience was an absolute delight 10/10 do recommend.

Started off great but went downhill. They were not busy when we went, were seated quickly and our drinks came fast. That was the only good part. Our table had not been wiped good and was sticky, we asked several times to several different employees if we could get a towel to wipe the table to no avail. I ordered a loaded bake potato with pork and asked the waiter if it came with a side since he didn't ask and the menu showed it did. He said he was new and would go ask, came back and said yes it does. (Remember this for later) when he brought my meal, without the salad, I had to ask twice for it, the potato was small and had a small amount of meat, like a teaspoonful. The potato was11.99! I shrugged it off thinking that since it came with a side, that must be why it was 11.99. When we got our check, I was charged 1.99 more for the salad. When I asked about this, the waitress (different from who first took our order) said our waiter misspoke and she would see if the manager would take it off our bill. Our waitress said she took it off but would have to pay for that out of her pocket. SERIOUSLY!!! In order to make this right, she would have to pay $1.99 ?? shame on the management. The food tasted good BUT way overpriced For what I received. If you choose to go there do not get the loaded potato

Big Blue is hit or miss. Depending on what night it is and who is working. One bartender makes awesome drinks, great taste and fast service. The others suck. I ordered a round of Smokey old fashions (4) for our table. All made by the same drink pourer (not a bartender), all tasted like crap, none tasted the same. Too much of one thing in one not enough in the other. It was as if they were drunk themselves. A complete waste of Woodford. The servers on the dining room side are the same way, hit or miss. We were in on a not too busy night. It took way too long to get served. The drinks took a long time, and we know why. The steaks were not cooked to order but had good flavour. I don't think the manager really critics the staff's performance and most likely has no clue that they are turning a gem of a restaurant into a dive. If you go, sit on the bar side the service is better and look for the bartender with glasses that's a lot more trained than the kids pouring liquids. I hate sounding negative about this place because it has potential but the owners need to reorganise the staff from the top down. My star rating is reflective of the disappointment I felt my last visit.

what has happened to this place? The food was so dry and scorched. the pineapple casserole was great, and so was the broccoli casserole but the pork, chicken, and ribs were dry and ribs were so tough. asked for thousand island and got french, she tried again and brought Italian. I just took it because she didn't know what thousand island was. she didn't know what was in the pineapple casserole besides pineapples. need better training for management and servers. They should have never let the plate of food come out looking like that.