Bel Mar FLoral Events

Placed an order online from Canada for friends that lost a loved one in Louisville and the bouquet I picked according to the online photo and the one delivered were not even close. I was embarrassed when the receiving family sent the photo after delivery and have tried emailing, phoning and DM'ing the business to get their response but nothing. Do not order anything from here as they do not accurately represent what you have thought you were buying and what is received. Any responsible business owner would respond and give their account of their actions.

A bit disappointed, at least they were deliver the day I requested.Maybe they didn't have enough lilies and ended adding another type, but at least they should have make it look fuller!

My stepdaughter sent me some flowers from a different state and chose this flower shop. When I got the flowers I was disappointed because many of the roses were somewhat crushed, a lily bud had broken off, and a carnation was completely dried up. So I took it back to the store and I'm so glad that they were able to switch the flowers. The one thing I noticed when I walked in the flower shop was it it didn't smell like flowers it smelled like a bar full of smoke. When I took my flowers home and smelled them they smelled like cigarettes. I definitely wouldn't get flowers from this place.

So, my mother ordered flowers for my birthday on April 9th 2019. The short delicate bouquet is what she ordered. ($75 base value) on the right is what was delivered. I of course had no idea until she came by my house this weekend and said, those are not the flowers I ordered you! Now, it's nit even a week, the roses (even though not what was originally ordered) are even wilted and hanging over sadly. I've ordered many flowers from florist. This is not normal. Beware of Belmar. I'll change my review once I see how they respond tomorrow, April 15th.

After spending over $150 on a Valentines Delivery, I've never been so upset.Not only was this a small amount of flowers, it didn't even include the two $6 balloons the salesgirl told me she would include.This was a first try for me as I my regular florist was closed. Asked for Gerber Daisies and got regular daisies.This was just sad.I will be returning to my normal florist here in at Matthew's

Got very sweet gift from family but was sent by Belmar. The flowers were old and cheap ....colored daisies and 3 colored carnations. The daisies started shedding petals on day 3 and carnations died on day 5. I changed water everyday! I didnt want to tell family how horrible the arrangement was .....but I m telling U ....dont order from Belmar unless u can personally inspect the flowers!!!!!! So sad !!!!!

I can't comment on the quality of the flowers but can say that the customer service is horrible. I ordered flowers for delivery on September 8th for a friend whose husband had recently died. After a week when I hadn't heard from my friend, I reached out to Belmar by phone to confirm delivery (the website notes that an email is sent once delivery has occurred and I hadn't received anything). I left a message and when I hadn't heard back a week later, left another message. I have since sent 3 emails and still no response. I simply want to know whether my flowers were delivered (it's awkward to call the widow and ask her without looking like I'm seeking a thank you note) and if not, I'd like a refund. At this point, I'd just like an automated response instead of complete radio silence. I noted a few other reviews that noted no response so would suggest if you do decide to use Belmar, make sure you follow their delivery truck to ensure your bouquet actually arrives. Otherwise, you'll just be left in the dark!

I ordered a birthday bouquet of Fall flowers and foliage for my sister. The delivery guy presented her with a white orchid. The attached card read, "We're so sorry for the loss of your family member."She called the driver back and indicated he only delivered what he's told to deliver. When she called the local florist, they were closed, and their store message said they would reopen on Monday.My sister tracked down the family who was to receive the orchid, and they coordinated arrangements to ensure the family received the correct flowers.I spent over three hours on the phone with ftd.com attempting to correct this error. No luck - no flowers...I will never use ftd.com nor Bel Mar Floral Events again!

Definitely not the prettiest bouquet of flowers. My sweet husband paid entirely too much for these for our anniversary. Definitely won't use them again.

Do not by any means order flowers from this company. My husband ordered me $81 dollars worth of flowers for Mother's Day and what i received looks like it came from a gas station. Only reason they get any stars is because it was delivered on time by 3 minutes.