Afford A Vet

Affordability: saved $50 total, 2 shots were more expensive than usual vet, 1 was cheaper than usual vet. Exam was cheaper, but not sure an exam actually took place.Experience: I got the shots I came here for. And ended up paying for what I was quoted on the phone even though there were hiccups.My dog was stressed, however, unlike at our typical vet. They do see multiple dogs at a time. This caused me to be a bit stressed as well. The whole process to get 4 shots (even though I only came for 3) with an "exam" (you have to pay for this to get shots, but I'm not sure what exam took place) took 1 hr. The vet was very kind. Initially they took my dog back, where I was not allowed to go, to give my dog an exam and shots. He came back very soon after and they said they would give the shots in the waiting room for my comfort. (I didn't even finish typing my text out that this was happening before they came back). I don't know why I couldn't go back, but this was a very different experience from any vet visit I've had up to this point. I appreciated that the vet got on the floor to administer the shots and was very kind. This meant a lot!!! Nothing about the well being of my dog or their joints was discussed (like has been typical for me in past visits to different vets). My dog did get 4 shots, one I didn't ask for, and they kindly comped me for this. However, they comped me for a shot that my dog DID need as part of annual shots and not the one they DID NOT need. I appreciate the kindness very much so, but and hesitant about the oversight of the 4th shot - to be fully transparent. I received a quote and they had the correct shots when I called to make the appointment. It was not as great of an experience as our normal vet, we did get a free shot (but it's also not needed), I saved $50, but also am not sure that an examination was really done. If you want or need to save money this does the trick!!! But I do have a couple of personal hesitancies.

I really love this place for all of my basic pet needs. It was time for my cats to receive their annual physical and updated shots. They have rooms that are specific to cats and dogs but treats for both in all rooms. In the cat room they have calming spray that you can spritz around their carriers to help relax them. Both the techs and the vets were incredibly kind and efficient. They worked to sooth the cats and distract them while the shots were being given. I will return here for future visits. Side note: they have a sign in the lobby about being kind to employees and the fact that they have to have a sign like that is sad. If you aren't thrilled with them, act like a grown up and go somewhere else. It's not ok to abuse the employees who showed up to take care of animals.

I thought their service was extremely rude, including the fact that I drove 45 minutes did not even mention to them that they had my animal and care because my husband had dropped our pet off. Asked if I could use their restroom and they said absolutely not, but I had to walk around down the street and try to find someone else to let me in to use the restroom as strongly suggest using a different company is more accommodating. I am now driving down the street looking for some business to let me in to go pee.

I've taken my pets to Afford-A-Vet, Richmond Road location for several years but now as of Saturday, February 4, 2023 we will not be returning. I was returning this day so Bella, our miniature longhair dachshund could receive her last Parvo vaccine. The techs did their normal greeting of us and one was familiar with Bella. We were signed in and taken to an examination room. While waiting for the tech to come in to take Bella to the back for her shots as normal, there was a dog outside our room growling. Bella being a dog made a small growling sound back. The techs entered the room and greeting me with smiles and informed me since it's Bella's last visit the doctor would be in after Bella gets her shots for a final update. I agreed and off they went with Bella. Not long after Dr. Gale-Dyer entered the room with one of the techs. We greeted each other and I notice Bella hadn't been given her shots because the doctor had two needles in her hand. After our greeting she proceeded to tell me Bella was fearful. I replied ok, but aren't you guys trained to help them feel comfortable. She said, "yes, but she is pass the age of fear. But, Bella is only 5.5 months old. Yes, past the age of fear, she should not be fearful. Megan said she is fearful as well. Megan is a tech at the clinic. I calmly told her, so you guys don't get large dogs and/or cats in here that are afraid. Aren't you trained to handle these type of situations? Yes, but there is training and medication for this. I will not have Bella on medication as she is not aggressive and threating. This doctor starting to raise her voice at me. Said, first it's fear and than they bite! I told her you will not label Bella as an aggressive dog when she had done nothing to deserve this type of labeling from you. She proceeded to snatch off Bella sweater from her body then proceeded with giving Bella the first injection and Bella let out a loud yelp. Then the second injection hurt Bella as she tried to get away from her. The vet claimed Bella bit her. I said, where? Her reply, not bad enough to break the skin. There was no bite, Bella gave her a warning. Dr. Gale-Dyer provoke this situation to prove her point. Vets are suppose to deescalate situations and most importantly keep the patient in mind. Our Bella was mistreated and there was nothing I could do about it. Bella and our Australian shepherds will go elsewhere. We must speak up for our pet and defend them when warranted as they can't speak nor define themselves.

The place was a good place ...I had not used them since 2016. I returned today for vaccinations on my two dogTHE VET ON STAFF HAS A horrible people skills. SHE IS COMDISENDING AND ARROGANT. I WILL NOT RETURN. My dogs where late on vaccinations..but I did not need attitude. I have just regain mobility from major back surgery.. Yes I got on my vet care. JUST GO TO WOODSTOCK. .. THIS PLACE IS WILL treat.... unkindly...

I have used both the Richmond road and the Pasadena drive locations since I moved to Lexington 8 years ago and they both have been wonderful with my pets both cats and dogs.

Very affordable, very friendly staff! We brought in a cat that our formers neighbors abandoned when they moved. We knew nothing of the cat's history, only he needed a loving family. The staff treated Oliver with so much compassion. They explained everything to us with his care and treatment. They also recommended a place to go to get the boy neutered to help us save money. I highly recommend this clinic to everyone.

The Richmond Rd location has some of the best customer service, as well as professional knowledge and assessment. A+++++

I really wanted to give them a chance so I took my cat FOUR times in the past two months for an upper respiratory infection that they never actually treated successfully. Their prices are cheap but unfortunately the care is subpar. I ended up spending way more money for all the follow up visits and my cat is still sick. I also called several times and left messages asking to speak to the Vet and no one called back. They are lucky I don't fill a complaint with the Board. Stay away.

I took my cat to the Richmond Rd location for respiratory issues. I think they could tell I was nervous because everyone from the receptionist, to the technicians, to the veterinarian were very calming and reassuring while talking to me about his condition. I was nervous about the cost of treatment but compared to other clinics I have been to for similar issues their prices were much more reasonable. I also didn't feel pressured to do the full estimate all at once. They were able to work with my budget, treat my cat, and even offered for me to come back for further treatment or tests as I could afford it.