21c Museum Hotel Louisville

I know that giving the 21c a 2* rating is going to make me sound pretentious, but I swear I am not. I'm as working class and easy-going as anyone you'll ever meet. And let me also be clear - I am not rating the museum. I am rating the actual hotel. So here goes...The walls are so thin that I could hear the person snoring in the room next to me. It sounded like we were separated by a curtain rather than a wall, and I'm not exaggerating. On another occasion, the individual in the room next to me was having a phone conversation, and I could hear everything. I could even hear the person on the other end of the receiver, and they were speaking at a normal volume. It was so bad, I had to open up Spotify and turn on "rain sounds" or some other white noise just to block it out. Which, in turn, probably disturbed my neighbor on the other side of the opposite wall. Sorry, y'all! It is Thunderdome out here and I need some sleep.I stayed here 5 nights, for work. Which means, I would really like a desk in the room (not a crazy ask, IMO). No desk. I had to slide this table over to the corner near an electrical outlet and work from there. And the table was just enough higher than the seat that it was uncomfortable.The room had 2 sets of curtains, but only one window. The natural light was very limited. Usually I wouldn't care so much about this, but that part make it feel almost like I was in a chamber more than a hotel room.The bathroom & shower were great. I wish they had put as much thought in the rest of the room as they had the bathroom. This place would be awesome if they had. But they hadn't, so it wasn't, and now I am sitting here writing a 2* review on a Louisville staple hotel.Go checkout the museum and eat at the restaurant, but avoid the actual hotel if you like sleep and comfort.

During our recent stay at 21c Museum Hotel in Louisville, we had some positive experiences but also encountered significant issues that completely marred our visit. On the positive side, the food and cocktails at Proof on Main were fantastic. The staff at the restaurant as well as the the friendly doormen, contributed positively to our stay. We also appreciated the art gallery, a highlight from our previous visit, which once again added a unique touch to our experience. Without these positives, this would have been a one-star review.Our room was clean and spacious with a comfortable bed, meeting our expectations. However, upon checking in, we discovered that the perks we were entitled to through our booking with a travel advisor, such as breakfast, property credit, and room upgrade, were not initially applied. The front desk eventually resolved these issues by providing breakfast vouchers and confirming our upgrade, though the lack of initial acknowledgment was disconcerting. Additionally, when we checked out, the property credit was not applied which added our frustration after the experiencing the peculiar situation below.Unfortunately, a troubling incident involving my missing purse from our hotel room overshadowed our stay. Despite our assurances that it was likely taken by accident with the linens, the hotel's handling of the situation was extremely poor. We spent considerable time dealing with the front desk, cancelling credit cards, and worrying about the lost purse, which significantly affected our trip. Although the purse was eventually returned, the staff's reluctance to take responsibility and the persistent issues with our booking perks left us with a negative impression of the 21c Hotel brand. Over a week later, I still have not received a response from management about our experience.

First time hereI stayed on a Sunday night.Everyone from the valet, front desk, and wait staff at the restaurant were so amazing and went above and beyond for a great experience.I was traveling for work and wanted to stay somewhere within walking distance to a restaurant and the Louisville Slugger Museum.I made a reservation for the restaurant, Proof on Main, that is located in the hotel.Old Fashions here are so delicious and I've never had such a good one that was this memorable.I started with a little bite, Amuse Bouche to get my appetite going.Since I was dining alone I wanted to try a little salad and pasta. This pasta was so fresh and chewy. And it was the perfect amount of food.

What is this place? A. Hotel ? B. Art museum? C. Both A and B? D. Neither A nor B? (Answer Below)This is one of the most unique hotels I've ever stayed at. Our room was spacious and well appointed. The beds and bedding were insanely comfortable. The décor reflects the artistic theme of the establishment. The bath and shower brought back psychedelic memories from my youth when the UV nightlight was turned on. Penguins are ubiquitous. The three foot tall, injection molded penguin on our floor was constantly on the move, up and down the hallways and frequently stopping in front of a room--no doubt thanks to the occupants' colleagues or traveling companions. Valet parking and bell service when you arrive makes this downtown location easy and convenient for guests arriving after a long drive from out of state. It's easy to find too--just look for the giant gold replica of Michelangelo's "David."And then there are the galleries--filled with interesting art--mostly if not all contemporary--many by BIPOC or LGBTQ artists. I thoroughly enjoyed strolling around taking in the art. Some pieces seem to be part of a collection, others are part of curated displays. Check their website for more information about the works on display when you are in Louisville. Art lovers can visit the galleries even if you aren't staying at the hotel, or if you dine at the restaurant.The attached restaurant, Proof on Main (reviewed separately) provides guests with high quality food and drink for breakfast, lunch or dinner--everything thing guests might need, all under one roof.On top of all that, there are famous distilleries, specialty museums, shopping, restaurants and nightlife, all within easy walking distance.Price wise this is an upper tier hotel, but well worth it. It was definitely one of the lodging highlights of my annual trip with my college friend. And the answer is, of course: C. Both A and B.

There's nothing more unique than having a two-story art gallery within a hotel you're staying. The gallery is open 24 hours a day and is open to the public. The hotel offers a bar and restaurant as well both of which are amazing. We had a deluxe king room, which was cozy and comfortable. It was also very clean. The only thoughts I have about the room that are negative is that the bathroom was on the smaller side. Reception was unremarkable and nothing to write home about but it was very easy regardless. What a great experience.

If anyone were to ask about my trip to Louisville, yes yes, of course my friend's wedding was beautiful! And yep, we had a lovely stay, and yes the stores, tastings, and people of Louisville are wonderful. Yes but. Actually, Yes, AND... the art museum at 21C is AMAZING. An art museum, tucked into a hotel, okay, weird. But yet, the collection we saw was one of the most stunning and thought provoking ones I've seen in a long time - and we came in from a wealth of spoils in New York where artwork can be found anywhere you look, let alone in some of top most well-known museums in the world. STILL, I can't help thinking about how amazingly thoughtful the collection was at this museum slash hotel slash restaurant.Truly, kudos to the curators and come bring your skills to NYC. What an amazing opportunity for us to experience art in Kentucky. Highly recommended.

Stayed here 10 years ago thought it was good but went downhill and won't stay here again because unlike most hotels you have to refill your water bottle by walking the entire floor from the room I was in. What other hotel that charges as much is so cheap that they don't provide water bottles that you have to refill??? Crazy nuts. Then housekeeping left the dirty linen on my floor after they cleaned my room. So who wants to come back to a room that's been cleaned but the staff left the dirty linen on your floor?? The front desk supervisor did offer two free drinks and to send up a full water bottle after I complained but really not what you would expect from this price hotel. Is the whole chain this bad or only Louisville??

Everything was wonderful! Location, decor, food, a grand slam of a stay. I will definitely recommend 21c Museum and Hotel to all my Louisville bound friends. Thank you.

Stayed two nights and had such a great experience! The entire hotel is absolutely stunning and I love that the art changes out periodically. Will definitely be staying here again

The hotel was nice. Had everything we needed and was conveniently located in Louisville. If you are an "open minded" "art" enthusiast you might like it. Being a loyal patriot, I didn't appreciate the wall-sized photo of an upside-down American Flag.This is not how a flag should be displayed.This is not art. It is disrespectful and disgusting, especially seeing it on Veterans Day. Calling this art only because it's controversial and offensive is lazy. Shame on this hotel for allowing this to be displayed and shame on this artists imitator for passing this off as art.