Trenton Smoke Shop

Seriously, who owns this place? The lady who works here in the afternoon is very disrespectful and hostile towards female customers. My wife's been trying to purchase products and this lady has been refusing to sell her anything and accept my wife's government issued ID, when it is a valid form of identification. I get it that as a private entity you have the right to refuse service to anyone, but should she be so disrespectful about it all the time?

Be careful when you buy anything that you may be worried about any possibility of making a return because there are no returns here. They offered me a receipt when I bought my first ever dry herb vaporizer and I made a comment jokingly that "I wouldn't need one right?", and the guy said no, it's brand new and sealed. Like that mattered anyway because you can't return anything! There are no signs indicating this, but talk to the Indian guy and he'll set you straight. I then asked if he could reprint a receipt from 4 days ago since what he sold me stopped working only after 5 or so uses. They said it's not possible. So now I can't warranty this $70 vaporizer out because they are too lazy to search/or are really not capable because of their older antiquated register. I shouldn't have bought this on a whim after dropping my glass bong and checked online. Places sell the same one for about half the price online and at least they offer a warranty. So no, don't recommend coming here. The stuff is way over priced compared to online and no return policy on an electronic item that was defective after only a handful of uses in less than a handful of days is ridiculous. Never coming here again, even though it's literally across the street from my house. There are a million smoke shops in Vegas, don't come to this one.

the indian cashier's humor is elite . 10/10 service . 10/10 jokes . will b coming back again

Purchased three white owl cigar wraps cashier charged me $9.46. Never in my entire life have I ever paid more than $1-2 for a pack of two cigars from white owl ever. Would definitely not recommend this business for a quick stop. Not to mention the store was over stocked in replica glass products and counterfeit raw products.

Excellent stock, they carry Nat Sherman's cigarettes from NYC at their usual price. The store is clean and the staff is always friendly and helpful.

Worst experience of my life coming to this smoke shop the girl that's dark skinned and wears a mask was getting so much attitude, and was even making fun of me because I couldn't from far away. I was just trying to pick out an elf bar and she was just the worst person ever to help me. She was getting so much attitude basically rushing me. She doesn't deserve to work there. She looked Mexican I didn't get her name but I'm never coming back to the smoke shop again because of her. Thank you

They will sell you broken items and then won't allow you to exchange it. I bought a 20 dollar battery and went back the next day when it wasn't working and the man working laughed and said I would have to buy a new one. Horrible customer service.

I wish I could rate this 0 stars. They sold me a broken torch, so I went back to the store to get a different one and they basically said it's not possible. But obviously it is because they sold it to me? I'm a regular at this place and this was honestly just disrespectful. I've spent over a $1000 here and they were willing to ruin a customer relationship over one torch. 0/10 would not recommend to a single person on this planet.

Wish it was possible to give zero stars. This business is a joke run by an incompetent, entitled individual. I am a regular at this business for over one year since moving to Vegas and recently purchased a new 510 vape battery. There was one other person that entered the store after I arrived. I took out one of the batteries I had purchased previously from the business and the representative asked, "Why are you pulling that out? What do you want?" I followed this by stating I wanted to purchase a new version of this model if possible. The representative was extremely rude and disrespectful during the entire shopping and checkout process. I never received a receipt following paying for the item. The new battery stopped working 4 days after purchase. Upon returning to the business and telling the same agent about the broken battery, she refused to offer a refund or replacement due to my not having a receipt. The owner of this business regularly sits in front of the business and brags about his raised cars with large rims. This place is a joke run by a scammer.

It was such a friendly service until I find out that my hookah is damaged/broken. It should've listen to other reviewers on here that they actually do sell broken hookah with no return or exchanged.