Fake counterfeit vapes I called them out for it and they said to never come back
Sign!
Kirk W.
Jan 17, 2023
Don't buy disposables here. They'll sell you a burnt dud and they will raise their voice at you, argue, and refuse exchange. Worst smoke shop in Vegas.
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Clara S.
Apr 7, 2022
Clean store, large selection of cigars, very friendly and helpful service! I've been scouring smoke shops for cigar boxes and they had the best service and prices. So many smoke shops really don't care about their customers and you feel it when you walk in. The other places I went to were trying to charge stupidly high prices for EMPTY boxes so I just left. This place was different. The guy at the counter was incredibly friendly and helpful. I don't expect much from smoke shops when it comes to customer care but I was impressed enough that I will be coming back here.
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Mary A.
Jan 27, 2020
I'm not sure at all why this smoke shop has bad reviews. This smoke shop is the best one I have ever been to. Simply for the customer service! I moved to Henderson about a year ago and this has been my go to smoke shop. The owner is the nicest, friendliest owner that I have met. The younger man that is always there is also very respectful and friendly. Huge plus is their prices!
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Robert L.
Sep 17, 2017
Smoke shop bull ship shop..some guy from india who knows nothing sold me two tips for my vape pen. I didnt have it with me but i had pics told him about the tip it needs...dumb azz sells me some crap. It doesn't fit at all and im out money no store credit nothing but oh please bring in so i can see..hey dumb guy..pics show you the rubber grommet that holds a tip. If i was a dumb on my job as this guy id be fired.
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Amy T.
Apr 14, 2016
They have a great selection and are very helpful. It is your neighborhood shop. They always remember me and my brands.
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K. L.
Nov 25, 2013
Very upset and dissapointed with this place! It actually used to be my "go to smoke shop." I'd purchase an electronic hookah stick about 1-2 a week and was always helped by an older gentleman. Anyway today when checking my bank statements I noticed that I was charged 2 days in a row for a hookah stick when I only went once. I printed out my statement and went to the shop to dispute my charges. When walking in it was a younger man I've never seen before. I showed him my statements and explained to him my issue. His exact words "not my problem that's your problem maybe you have no money". I told him I obviously had money to pay for it pointing at my bank statements and he tells me well it's not my problem it's your problem talk to your bank make them give you money. I told him its not about the money it's what's right or just give me another stick. He once again told me "not my problem I need to make money my name is Singh I am the owner I have 4 businesses" there are tons of smoke shops in Las Vegas there's no need to get cheated or take your money here. Worst customer service and poor management
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Dyllion S.
Sep 18, 2024
This is the absolute worst place ever the first vape I decided to try out it was a blue razz ice geek bar and there was no menthol flavor so I went right back inside and I said hey can I exchange it out they said yes you can exchange it out for a different vape I opened up a geek bar it was white grape ice and by the size and the logo of it I already knew it fake I didn't have hit it. So I called the sales person out on it I got my refund and was told to fuck off and never come back again. So with that defensive response it only proves my point that they sell counterfeit vapes at this vape shop. I will never be coming here again and I hope you don't too. I couldn't imagine paying $27 for a fake vape.
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Jovi B.
Sep 30, 2023
The guy behind the counter was very helpful in helping us pick out an ezee and differentiate which ones were better. The prices were a lot better compared to the other smoke shops I went to.
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Dijon D.
Jan 29, 2023
Do Not Go Here!! If I could give this place a 0 stars I would. They sell counterfeit vapes that will last no more than a day! Purchased an Elf Bar for $25 that stopped working the next day and wouldn't hold a charge. Told me they couldn't give me a refund or exchange so I'm SOL. Spend your money elsewhere!!
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Howard S.
Nov 8, 2019
Very rude. The worker was jabbering on the phone and too disrespectful to end the call to take care of a customer - ME. I didn't walk in for a pack of Marlboro. I wanted exotic cigarettes. I walked out with very exotic rudeness. I will never step foot in there again. I'll buy cheap cigarettes in a gas station and walk out of the gas station with a better shopping experience. Shop somewhere else. This place doesn't deserve a dollar of your money.
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