Short Line Gaming

TIONNA is her name, and a big mouth and crappy attitude is her game. Came in for snacks and gas. Tionna decided to share her thoughts about another customer in the store. Exclaiming "I hate when they do that!"because he brought items to the register and went back for more items (because he can't carry everything at once.) She starts scanning my items, i let her know i need $20 in gas, and she scoffs and says again "man i HATE when they do that shit." I asked her "you hate when people buy gas?" "No, i hate when people tell me after i scanned all the items to add gas. It messes with the system"There were other words exchanged, but pretty sure Yelp wouldn't want me to use certain words on here. Nobody knows how your POS system works, sorry that you have to do some work. Don't sit there and speak poorly about the customers that come into your workplace and start arguing with them because the machine your given doesn't work to your liking. I live right across the street, and loved the convenience. I come in here probably 2-3 times a week. But now I'm going to drive the extra few blocks to the next gas station over until Tionna is removed from here. She is hurting the business and doesn't deserve a job at the gas station. Sad.

I really like this place! This place is a hidden gem that can be found on the south east corner of Jones and Robindale. Even though the listing is under Guru Express it is actually a Short Line Express Mini Market that offers Chevron gas..This place isn't nearly as busy as the Short Line Express Market just up the street on Jones and Warm Springs! Which is fantastic, as it makes it easy to get in and get out!I am impressed with how clean and organized the store always appears! Not only that, but they have plenty of drink and snack options in stock that I don't seem to find at other convenience stores(like Diet Cherry Dr. Pepper!).The clerks have always been courteous and friendly which is definitely appreciated!I also understand they have a Thrifty Ice Cream there as well. That's nice, but I think I will probably wait till the weather warms up a bit before checking that out!This seems to be a solid option for gas and snacks and looks like it will be a regular spot for me to go to on my way home from work!4 stars.

I often frequent the spot on Jones & Windmill, unfortunately on my visit today 4/3/2020 I was the misfortunate customer who had to put up with LEAH, the woman behind the counter being Nasty, extremely Rude and continued with her horrendous Customer Service skills . This woman needs to be outside collecting garbage at their Chevron station! First she said she couldn't see my DOB thru the clear plastic in my wallet after showing her it was clear as day and obvious. She told me I should take my card out! Since when was that made the law of Short Line? I then put my card into the slot and slid the 2 packages towards my way. I entered all my info like I do every time I'm there, using the same card I always use, something wasn't processed correctly and the card declined, she said "Hah" and grabbed back the 2 packs! I refused to go any further with her and used the cashier next to her. He looked at my ID, ONCE and had no problem, then I checked out as usual and don't you know it my card was approved like it usually is. I was treated horrible by this woman, and the manager was not there she happily told me! I am a regular customer, i also know Many of the nice people that work there. If she's still in the store I will turn around & spend my money elsewhere! With all the stress we are all facing I certainly didn't need to be reminded of all the NASTY & RUDE people that are out there!

I just am walking out of here bc I was trying to purchase Blu Cig liquid pods in polar mint which they just starting selling ... kind you it's 2 am and the smoke shop right next to them isn't open Also this "display case" that contains various flavors of the product is just like every other one at every single gas station that Blu pods are sold ....ANd I already purchased 2 of these from there about three days ago with the employee opening the case like a normal person .The employee who was working got extremely flustered thought it was illegal to unscrew the marketing case and proceeded to call the manager which of course I thought would straighten it out ... hahahahah OMG!No' he said the display case containing the products isn't for sale o said I don't want the display case I want the flavor that it contains He said no I said then why do you guys have it? He said so ppl can see it I calmly asked for what? So they can look it and you will tell them they can't have one? Just kidding .... I've never in my life encountered less common sense not sure how this place is in businessDon't worry will never try to purchase anything from you guys again! Enjoy your display case! Lol and the products in it that ARE no5 for sale even though I just bought them from you two days ago ! No worries I'll just drive to any 7 11 down the street Excellent customer service! LolNotThe only person who has common sense is the employee who was working that Sunday morning that sold them to me that specifically said that the brand rep told her how to use it. Wow!Sorry for the long review I just wanted to make sure everyone got the all the details of my experience considering it was a nice night out and I'm So glad I walked there for this!!!!Unreal!Beware everyone who smokes Blu polar mint or any flavor other than tobacco liquid pods!

No wonder no one will claim this POS. If I wanted Terribles service where they skip the line and let who ever the fuck go ahead with a lesser purchase I'd go there. Absolute shit customer service with an even lesser business sense. At least the young guns there work hard. To bad the shit older employees ruin it.

Well... I just got off of work wanting to get some yummy Thrifty ice-cream which I normally do at least once a week! I walked in and went straight to the ice cream section deciding on my choices. There was one register open with the clerk standing right there staring at me with no other customers in the store! After making eye contact a couple times with NO exchanged words, I walked to the register and asked if I can order ice cream. The clerk said he had the "flu" and said to buy the freezer ice cream instead (mind you, which is a couple bucks MORE than the thrifty ice cream)! Smh! He then says he already "coughed/sneezed a couple times by the ice cream and the germs are probably still over there..." REALLY!????? I mean, I was fine with him having the FLU, but coughing/sneezing around open food!?!!! NO DISGUSTING AND UNSANITARY!!!!

The coolest part of this place is they have Faygo!!! Faygo is a soft drink bottled in Detroit and is 99 cents for a 24oz bottle and comes in many flavors. I haven't seen another place in the city which sells it, so this is a big plus.On the negative side, I always see a lot of teens hanging outside of here and the gas pumps aren't very well maintained (CC reader broken on one pump, on another receipt would not print and card was very hard to slide through slider).Needless to say I'll visit her to get my Faygo fix and nothing else.

The employees are unprofessional and rude, especially in the morning. Nobody who works there seem happy to be there. There's a lot of complaining and personal conversations shared that should not be overheard by customers especially when there are young children present. Employees smoke outside in front of the building in the walkways. Just an overall eye sore and poor customer service.

Shit hole company! Telling a 70 year old they can't sell me a 6 pack of beer without my ID! I was spending about $200-250 a month for gasoline at this this place. Haven't spent one dime with them 3 years! Anyway their gas pumps a re way too slow! Who wants to spend 15-20 minutes breathing gas fumes.

Shawn is friendly and hard working. He is an asset to this store and hopefully is promoted soon so he sticks around. My wife and I came into this store 9/3/2020 and Shawn was a breath of fresh air. It's sad but general niceties are not that common so when someone is nice like Shawn it's memorable.