Red Door Escape Room - Las Vegas

I'll say I had an average experience with this escape room compared to the many others I have been to. I've actually went to this location twice in one day to try two different rooms. The good thing is that it is in an excellent location located between Paris and the Horshoe. Pros: Rooms are creative, staff are nice, and booking is easy. Now the cons are where my issues started. Cons:- we encountered some puzzles that don't necessarily help lead into the next puzzle like other escape rooms do. So you'll solve something then end up at a dead end again instead of any meaningful or well paced progress. - we had issues with our game masters providing hints. For example, we were waving props to the cameras but we're given hints to a completely different puzzle. - Too many props. There are some props that are just for decoration which I don't like. Most attendees enter escape rooms wired to examine and account for everything in the room. There were props in the rooms that don't play any role in the puzzle we wouldn't have known better after wasting too much time with it. - Some puzzles require alignment which sounds like It should be straight forward but there's so many pieces and the artwork on the objects aren't consistent enough to know exactly how they fit without resorting to rapidly putting them together until something opens. - Some puzzles just don't work. There's a smelling one that was absolutely hard to do. Multiple bottles with a scent but it seemed like the potency of the scent mostly disappeared and the other bottles smelled too similar too each other. Made the puzzle almost impossible.- lastly, we were promised a 20% discount on a room if we were to returned. So, we booked online for another room but didn't receive the discount. We notified the front desk and they said they would attempt to contact management about it but nothing ever came of it.

Had two game experiences here: The Relic with RJ and Enchantment with Madi! It was an impromptu escape room experience - we actually had lunch around the corner and decided to just seize the moment since we had some extra time! Both were great experiences, especially The Relic! One of the game mechanics was fun and we hadn't seen before in other escape rooms, so that was fun!Definitely recommend if you've got some time. The team was super friendly and if you can solve the daily puzzle for an extra hint, do so!

We played the Borderlands room on 11/25 after it has just opened. Our family are big fans of the game and escape room veterans so we had to try it. The atmosphere was AMAZING. Honestly, I wish we had time to just hang out in the space. The props, the puzzles, the music, the voices were all perfect. They absolutely crushed the production of the room. Fans of the game will be blown away by how immersive the experience is and how they included almost every facet of the video game in the room. Whoever did the set design deserves a raise, truly. The ECHO device was something that we've never seen in another room and we'd love to see more rooms implement something similar. The game play was pretty easy. We had two kids (ages 8 and 12) who are escape game veterans. This was their 5th room. We ran through with 20 minutes to spare and our first ten minutes was just us soaking it all up. Puzzles will be easy enough for escape room newbies. We didn't have any clues. A great beginner room! And easy enough for older kids/teens too. Our game host was clearly in training /a newbie but that's ok! We'd really love to see them hone up their pregame script especially while handing you the ECHO device. It's such an immersive room, it'd be cool for them to start that part a little early. Overall, this was a great experience. We'll be talking about this one for a while.

Have done 3 rooms here now, first one we enjoyed, second room was very illogical with subjective puzzles with no definitive answers. Borderlands was the big problem. Great atmosphere but several things didn't work, GM had to come in to help once then we got stuck on a puzzle that straight up didn't work and ran all our time down. Having a puzzle malfunction and wasting your time is really unfortunate and feels like you threw your money away.

We have done Red Door before in other cities and are very experienced escapers. We loved playing Lost Treasures because we are big video game fans, which made this room right up our alley. If you do not play or like video games, I would not suggest playing this room. We loved this room so much that we played The Relic and then Survival that same night! They also give a discount if you book another game the same day so that was a great incentive. Survival was definitely harder than Relic but they were all fun and unique in their own way. Staff was super nice and friendly. Thank you to Isaac, Ashton, Michael, and the 4th guy (I'm so sorry! I forgot your name, but you were super nice!)!

I went for a friend's birthday and Red Door messed it up. We were in for about 15 min when something activated before it was suppose to. We didnt know, they came in about 10 min after it activated and stopped us with our time going. The manager asked us to step out so they could fix it. They couldn't fix it so told us to pretend that we didn't open things and have the items that came from them. We ended up accidentally finishing without completing everything. They gave us a tablet that was our Echo Device, and it never worked like they said it should. By the end of it we asked for a refund since it was our friends birthday and everything got jacked up and things didn't work proper. The manager on duty said we can't have our money back but if we spend more money then they will give us compensation. I read other similar stories about this place and now Google doesnt let you do reviews and they only keep the "good" reviews visible.Escape rooms are fun, this place is garbage!Boo hiss! Be better!

As an amateur escapee and 60+ I was disappointed. First, bring a jacket, we were uncomfortably cold, in the lobby and the escape room. There were lots of pad locks, most of them in positions and lighting difficult for us. May not be an issue for younger folks but frustrating for us. We clocked out after 20 min and went to sit in the sun and thaw out. They did tell us that they had just recently opened so maybe they'll work out the bugs.

We stopped by the Red Door Escape Room after grabbing lunch and had the BEST time! We did the "Survive" room with our kids, 14 and 11 years old. It was a fun theme and we all had a good time! Mace, Beck & Ashton provided awesome customer service and we would definitely visit again when in Vegas!