Peet's Coffee

I ended up visiting Peet's Coffee on a Friday mid-afternoon to meet a colleague. We were reviewing a PowerPoint presentation at Peet's Coffee. There was plenty of table seating available inside the coffee shop! I don't normally visit Peet's Coffee since there isn't one location in Northwest Las Vegas, Centennial area. This Peet's Coffee is located in Summerlin, off of the 215/Sahara exit. Ample parking spaces next to the coffee shop, too! There is even a drive-thru!Inside the coffee shop, there were a lot of customers, but no wait to place an order at the register. My colleague and I had got a drink. We had ordered a caramel Frappe and a Medium Hot Chocolate with whipped cream. The hot chocolate with whipped cream was interesting. I didn't get too much of the chocolate flavor, but more of the milk. I'm not sure if I would order that drink again. This location does have great tables, and it's super clean! It's a wonderful place to stop and have a quick snack or even meet up with friends!

I had been wanting to try this coffee shop for awhile so I decided to stop by on my lunch break. I decided to look up their menu ahead of time and saw the option for mobile ordering. I thought that was perfect since I work about 10 minutes away. I figured I would order ahead and not take up as much time of my lunch break. I arrived 1:15pm, 5 minutes after my estimated pickup time. I noticed there wasn't any one in the drive thru so I pulled up and let them know I had a mobile order. The associate said "unfortunately, you have to come inside for mobile orders" Luckily, I was by myself and did not have my baby with me at the time or I would have protested. Drive thrus and mobile ordering is so helpful when you have small children with you. I was really surprised, but I just said, "oh, okay" So, I pull around, park, come inside. It's not busy, but no one greets me or even looks my way. My mobile order is the only one sitting there. The girl working the drive thru is just standing there a few feet away. I don't understand why she couldn't have just handed me my drink. And after all that, I ordered a small fiery mocha. Paid nearly $8 for it. And it was not fiery at all, I couldn't taste any cayenne. It just tasted like watered down chocolate. So, after this I'm back at work, working and at 1:59pm I get a text saying my order is ready for pickup. Huh? I already picked up my order over 40 minutes ago. I wanted to love this place, but this experience has really rubbed me the wrong way. I don't think I will be back.

I'd never been here before so I walked in so I could see the menu and pastry shelf. I was killing time between morning appointments. It was fairly busy with people sitting and chatting. I ordered the Oat Latte with vanilla and the girl recommended an Horchata iced latte instead. She was really nice and I appreciated her giving a suggestion. I also ordered the ham and cheese egg croissant - amazing. One of the better breakfast croissants I've had from a quick service coffee shop. The coffee was fine, but nothing to rave about. I'd come back if I am in the area!

I've been coming to this franchise/non-corporate store for at least 3 years, intermittently. No warmth in a greeting, if one is even given. Minimal eye contact. Curt responses. "Decaffeinated" kindness and service. The cost of Peet's Coffee within a franchise operation...

Needed a quick pick me up and decided to go inside instead of the drive thru. Ordered an Americano which was made just right. Friendly staff and spacious interior. There's a nice selection of pastries too and complimentary self-serve water. I'll be back!

My husband and I went to the W Sahara location of Peet's over the weekend. Nice outdoor eating area, well appointed interior and staffed with a number of young adults efficiently waiting us. The issue didn't arise until it was time to pay. I was given a $25 e-gift card a few weeks ago for my B'day. The young lady immediately told me they're not allowed to accept gift cards at franchise locations whether it be e-cards or actual plastic. She said "everyone complains but those are the terms we have to go by". We paid, enjoyed the pastry and drinks and left. I went to the Peet's website and used the contact us option and politely asked where I could use the card since all locations are franchises. They never replied. I didn't like the coffee enough to have some shipped from the website, if such a thing is even possible. It tasted burnt and I likened it to Starbucks which always tastes bitter. I think someone from the corporate office should at the very least respond to my inquiry as a show if good faith. I'm not holding my breath.

Worst breakfast sandwich I ever had. Gross. Bagel was weak. Asked for crispy bacon. Didn't happen. Save ur $$

I heard about the holiday blend from Peet's Coffee and decided to check it out since I was on that side of town. The location is in a shopping center and the parking spots are kind of tight. Once inside it was very busy with people just having coffee, breakfast and working believe it or not. It was kinda of loud but bustling in a good way. I ordered a Hazelnut Latte and a regular black coffee. The latte had an artificial which I assume was from the Hazelnut syrup. The black coffee was very very buttery. Overall I can't recommend the coffee and felt I wasted $13, but it is a cool spot to hang out and work or try other beverages they sell

Coffee was ok, got a latte that wasn't warm. To be fair they remade it.However, customer service needs some serious attention here. 1 barista was on her phone, the inside of the cafe was dirty....Tables were dirty . I had to clean my own table and no wifi. I shouldn't have even tipped.When asked about wifi they made no attempt to even to even look into it or express any concern customers cant access wifi. They just said "wifi is not great here." I understand it's a cafe but with plenty of tables most people do enjoy grabbing a cup of coffee and catching up online.Complete waste of $18 (coffee, pastry and tip). If you need to wifi be sure to plan ahead. If Peets doesn't get their customer service and space cleaned up...customers will go elsewhere. There's plenty of other cafe options off of Sahara. Hope management starts to pay attention.

Love this place! The sweetest employees and freshest coffee i've ever had. Always so accommodating however this past month the audacity of other customer has been astounding. People need to treat others how they wanna be treated! I just witnessed two young ladies being yelled at for a simple mix up by a grown man. What is going on? Props to these ladies for keeping their composure and shame on this man.