Crumbl - Henderson

Loved our mini cookies! The sweet girl helping us warmed up our chocolate chip cookies & she told us all the names of the cookies, it was so very clean inside & decorated really cute!

I placed an order @2:50. I know for sure these are going to be a great addition to my treat station for my children and grandchildren problem is that was a little delayed getting there, but I have the app on my phone and I let them know I was here and I checked Ian came inside Waited I was informed by the app my order will be boxed up and put on the counter and I know it's Valentine's. They can be busy anyway, but on this day for sure, but I followed all the steps in the system failed them. Kaylie is the attendant that was handing out the outer orders at the counter and when I stood up to find out if my order was ready. Another young lady came in behind me and Kaylie completely ignored the fact that I was standing in front of the lady unapologetic. The ladies name gave her her order. I told her I was there still apologetic. I gave her two names could not see two names. She couldn't find either of the two names. Finally, a second person came in to help. If this was a less expensive non-boutique shop I would say nothing but this isn't. I pay a lot of money for these cookies and I do expect excellent customer service or at least acknowledgment that she helped the lady that just walked in the door not the four people that were standing in front of her

We come here often but this evening was for a special occasion... MY BIRTHDAY LOL! Order ahead which is huge plus. The drive up and entry is impeccable due to the great employees who keep it clean Kudos to you all The staff was super sweet and welcoming with everyone just working away. I was initially greeted by everyone with one young lady to help me. Service was fast, I mean in and out within 2 mins... if that! The vibe was refreshing... and in the atmosphere There was one customer leaving when I arrived who also had a huge smile. My cookie... OMG! Gooey chocolate and full of sweetness. Of course I'll be back with my debit card next week

For females that crave sweets during that special time of the month, you know how this craving hits. Crumble is definitely my go to. They switch their menu up each week so you are never disappointed. The service is quick so you are in and out in no time. If you don't want to go inside because your cramps are getting the best of you, don't worry they offer curbside pickup.Crumble thank you for being there for those moments each month.

I used to be one of those people who thought it was ridiculous to pay "soo much" for a cookie but after ordering for the first time I have come to realize something.... These aren't just ordinary, large cookies. I would consider Crumbl cookies to be artistic delicacies. I'm not over exaggerating. Of course you'll like certain flavors much more than others but that's the fun. Not every flavor is for you. My husband and I ordered 4 cookies to share 2 days ago and we are still working on them! The value is unmatched. Specifically loved the Jonas brothers and the strawberry milk cookies the most from this month. Cannot wait to try more. Thanks for being the flavor and visual geniuses you are. You deserve every bit of praise for your business.

My first time doing a curb side pickup I ordered 1 dozen 2 each of their new flavors and a 3 pack of Oreo, chocolate chip and peanut butter. I waited over 10 minutes for my cookies to be brought out to me.

I try not to go here often because if I eat enough of these I'm going to turn into a Crumbl cookie! lol My favorite is their sugar cookie! I've bought 6 @ a time & will individually put them in a zip lock baggie & stick them in the freezer for later. I do love eating them straight out of the freezer. I can taste the almond extract that is used in them, reminds me of my family Xmas cookies! I just picked some up tonight & really liked the cannoli even though it tasted more like cinnamon. I tried their cinnamon square which tasted nothing like cinnamon/cinnamon bun. Had a taste of the Oreo cookie one that didn't really taste like an Oreo...lolI still have to try the rest but I like to cut them into 4 pieces to make it easier to share with others & portion control. I haven't been a big fan of all their fancy flavors just their yummy sugar cookie! Staff is always friendly. Even if you order on the app to go inside to pick your cookies up they're never ready. You tell them your name @ the counter then they put your flavors in a box & they will show you them before closing the cover. I love the app because you accumulate points which is turned in Crumbl cash & you can use the amount towards your cookie(s) purchase. You even get a free cookie for your birthday with the app! Thank you! I've tried their ice cream before & wasn't impressed. I like how you can see them making the cookies!!

Crumbl never disappoints. When I seen their tres leches cake, I had to try it. I ordered it 30 minutes before heading over. Crumbl service has never disappointed me. It was quick and she said my name and greeted me before I said anything.It was good. But IMO it was missing one thing. Strawberries, blueberries would have made it amazing. I had strawberries and it was way better with a couple sliced strawberries on top.Walking in to Crumbl is dangerous. It smells amazing and I'm glad I ordered ahead to prevent ordering more cookies I didn't need to eat lol!Thank you again Crumbl.

One of the worst experiences I have had with a manager. My box of cookies had ants all over them. And instead of refunding me, which I was first told they would do, they charged me twice. They refuse to reply to emails or answer phone calls. I use to be a frequent Crumbl eater but I will not support this store. If I could rate this experience a 0 I would.Do not support this Crumbl location.

Amazing every time. The options are delicious. The staff is friendly, along with being a clean place.