Claw Planet

This place is fantastic. The kids had a lot of fun and the attendant was very nice. I'll admit, It can get expensive, especially if you have kids that go through games quickly but there's a good chance that you'll come out with a decent amount of prizes. I took my nephew and niece yesterday and bought $30 worth of coins. They had so much fun and won about 10 medium sized toys and a couple of small ones. The best part about it was the attendant would help my the kids by setting up the toys for an easier grab if they kept getting failed attempts. I noticed that she did this several times with other families (4 times with us). I really appreciated that since it made the experience for my niece and nephew very memorable. I highly recommend this place if you have kids. Keep in mind that you'll spend some money and those coins will go fast but the joy that kids get when they receive a prize is definitely worth it.

I would not recommend this business to any one who is looking to experience top tier customer service. The service here is horrible. I walked into this place on a Sunday and was so excited to have found another Claw business, prior to this location I have been to Claw World and The Claw awesome locations unlikethis one. The place was not busy and I noticed there were 3 employees on shift two women and one male. Every employee was at the front desk chatting paying no mind to the customer. These claw machines were very tricky to win a price, the object literally had to bounce when it hit the bottom to actually make it out the machine. It was brought to our attention that employees may adjust the teddy bears inside the claw to help us win a prize since the claw machine itself was difficult to win a prize. Non of the employees were paying attention, this left me in desperate need to walk up to the front desk and ask for help, keep in mind it was not busy there was only one other person there with her daughter. Once I asked the male employee if he could adjust two machines for me he said yes. I asked to have a Kuromi plush machine box adjusted and he did, the second one was a black pikachu plush machine box. I asked the male employee 2 times if he could adjust the pikachu box and he ignored me. The mom and her daughter had already left the building leaving me and my boyfriend the only ones in the store. Two young ladies walked in and this same male employee walked up to them with out them asking and began to adjust 4 different machine boxes for them stating "I'm going to fix some boxes for you guys to win" . Keep in mind he never adjusted the pikachu box like he assured me he was. One of the 4 boxes that he adjusted for the two ladies was adjusted very nicely the plush was literally hanging outside into the winning square hanging from its tail all you literally had to do to win this plush was just send the claw right now into the winning hole that's how easily it was set up. When I noticed he adjusted the plush very easily to win I was about to walk up to that machine when he stopsAnd looks at me and asks " are you going to use this machine ?" Making it clear that he had set this machine up for the two young ladies. At this moment I knew I was never going to step foot in this machine Claw World ever again. The service was horrible , I will keep on going to The Claw and Claw World there I don't feel discriminated nor neglected.

I've tried several claw machine stores and I have to say, THIS location is my favorite. We have revisited this place a total of 4 times within this summer. A few key reasons below:1) more machines compared to others. 2) the plush prizes are way more cuter and legit characters. Non of those carnival unknown plushies. 3) parking, abundant of it. 4) location, much safer than others. 5) tradable prizes are pretty darn cute!I got $50s worth coins (50coins + few more bonus coins). My 2 kids got about 17plush all together!!I think we over did it thinking we won't get much prizes. I want to say $20 should go a decent amount. We ended up trading 8 plus he's for a bigger plush.

One of the better claw / crane machine / arcades. The staff is approachable and they're actively fluffing up the stuffies in the machine so it is easier to win. My nephew is 6 years old and got his ego up since he won so many!

Loveeeee it!Best location ever. Located next to our favorite popcorn and boba tea place!We had such a great fun time here! The machines here are NOT rigged like the local competitors. We really went to all the other ones during our five day trip and this one is top tier.The plushies are super cute. Trade in value is less than the competitors and the machines are easy to play.Great place to spend family time. Machine play will be perfect for little ones because they make winning here easy which is so nice. The staff was so friendly. We love the arcade and the staff. Wishing the owner years and years of success. Will definitely be back!

I won a Groot! Claw Planet is very cute and clean with a big variety of toys to win. Very happy to stumble upon this place :)

You'll definitely walk out with wins! I love Japanese claw arcades and this was a positive experience. The workers were very very kind, and they will adjust the prizes to make it easier for you if you ask. The claw strength is variable, and definitely runs on the weaker side, but having the prizes in more optimal positions helps. $50 for 65 coinsNice time!

Super fun for the kiddos! Kids had fun trying to get the toys and stuffies. Was packed when we walked in.

We've brought our kiddos here multiple times now, and I shall say this is our favorite claw arcade to go to.They are located off of S. Eastern in the same shopping center as Somi Somi.The workers are always so friendly and helpful. They're constantly wiping down their machines. We enjoy that they have stamp cards that accumulate stamps with every $20 you spend. Once you fill up nine stamps. You get 20 free tokens. My kids enjoy the options of plushies in their machine, and enjoy exchanging it for the price options they offer.

The customer service was exceptional. The employees working tonight are incredibly nice and go above and beyond. As I was entering the store I heard someone say how nice the employees were, and I experience the same. Their kindness was extremely touching. These individuals deserve a million raises. Thank you! Extra information - It's about $20 for 23 coins and most of the claw machines take 1-2 coins & you get a clear bag to carry your prizes in. At the moment they have many known character stuffed animals like hello kitty characters, Sesame Street, stitch, etc.