Bellagio Las Vegas

Word on the street is that the Bellagio is THE place to stay when staying on the Las Vegas Strip. Location wise it is perfect! It's in the middle of anything and everything Vegas has to offer and I love it so much! The hotel itself is absolutely beautiful. The time and attention that is put towards taking down the Chinese New Year display and putting up the new display was impressive! I believe there was a work crew 24 hours a day but I might be exaggerating. I never saw a moment when there wasn't someone working on it! I wish I had a few more days so I could have seen the finished display. This was my third time staying at the Bellagio and it was also my worst experience out of the three. Worst because as we were leaving our room on day 2 the door handle fell off! We immediately called the front desk to let them know. They said they would send someone up right away but an hour later no one had come. My husband was there for a conference taking place inside the Bellagio and didn't want to leave me alone with a broken door so we called again and waited another 30 minutes. The maintenance man was very friendly and apologetic as he explained that our room had been recently renovated and it looked like our door handle had been put on upside down but in doing so it was unsalvageable and would have to be replaced. Of course, they couldn't do that until we checked out in 3 days! Huh?! He couldn't get it fixed but he was able to finagle it in place so that we could come and go. By this time my husband had missed the rest of the days conference. So, now that we were able to exit and enter our room we were unable to lock the door. The most security we had was the little latch thingy that flips closed and prevents the door from opening all of the way. Not a secure feeling at all! And for the prices they charge? Come on?! We never received a phone call from the front asking if our door was fixed or to offer any kind of compensation. They got their money so I guess they felt they were done. Ambiance Service Security

Disappointing Experience Despite the Hotel's BeautyI recently stayed at the Bellagio Hotel for a comp stay that my boyfriend received. The hotel itself was beautiful, and the overall experience was good, but there were a few issues that left me frustrated.First, one of the most surprising things was that washcloths weren't provided except for the first night. When I asked for one on another day, I was told they were out and was given hand towels instead, which was a bit inconvenient. It's a small detail, but it's one that stood out during our stay.The bigger issue, however, was when I accidentally left my jackets in the room. I realized about an hour later while on my way to Arizona and immediately contacted the hotel's lost and found. I filed a report and was only sent an email confirming that my report was filed. There was no follow-up communication from the hotel regarding whether my jackets were found or not.I called the hotel on Friday and again on Sunday. Both times, I was told that they hadn't found the jackets during the cleaning after we checked out, and that a new team had come in to clean the room. Unfortunately, I didn't get any further updates or assistance on this matter.While I fully accept that it was my mistake to leave the jackets behind, the lack of clear communication and follow-up from the hotel was disappointing. For a hotel of this caliber, I expected better customer service, especially when it came to something as simple as lost-and-found procedures.Overall, while the Bellagio is a gorgeous hotel with a lot to offer, I was left feeling let down by some of the service details. Hopefully, they can improve in these areas for future guests.

The room was noisy from the elevator and we were unable to sleep. The refrigerator provided only had a mini bar and we were unable to keep any water or snacks inside. When we try to get comps from one of the host, we were met with a brick wall. we were actually even told by the host that we would do better if we went back to Mandalay Bay, and Delano, which is exactly what we did. This place seems to cater only to the ultra wealthy. Someone like me who only makes $300,000 a year I guess is not very welcome. Everything here was way over priced, the slot machine were absolutely terrible, Most of the machines were high limit only. Couldn't get anything to eat after 11 PM. definitely will not be back except to watch the fountains.

I stayed at the Bellagio for a work trip and had an "okay" experience. Some of the positives:I was able to check in a little bit before 3pm.My room was on an upper floor.The Casino was great and busy during my visit.The location was great.The negatives:There was a lot of noise outside of my room.The towels were dirty upon arrival and there was hair in the shower that hadn't been cleaned.The ordering system at the pool was a mess. I ordered through the QR code and never received my food. No idea how the waiters fine the chairs since people can remove and move the number tags. I genuinely think they just gave up on finding me. The check-in line took forever to get through and the mobile check-in didn't work for me. Overall, I would like to try another hotel while staying in Vegas next time but I had a nice time at the Bellagio.

"I had a fantastic experience at the hotel and buffet. The hotel staff was incredibly welcoming and accommodating, and the buffet offered a delicious variety of dishes. I would highly recommend both to anyone visiting the area. 5 stars!"

Pros:- More like 3.5/5 stars- Stunning hotel with beautiful art/designs/architecture in the lobby; The Bellagio Conservatory & Botanical Gardens is a must see- Centrally located on The Strip; convenient to nearby hotels/food- Features the famous water show in the Fountains of Bellagio- Great pool with five pool options; pool area is beautiful with lots of places to take photos- Enjoyed bypassing the lobby thanks to the MGM Resorts app where I took advantage of mobile check-in and digital key- Room was nice with automated curtains that could open partially or fully with the push of a button- Beds and pillows were comfortable- Friendly customer serviceCons:- Expensive hotel; overpriced- Stayed in the spa tower which seemed run down- Elevators in the spa tower had a strong sewage odor--smell was consistent, strong, and very foul- Room furniture seemed outdated and run down; wood drawers had weird smell- Room had mini bar so unable to use mini fridge; counter also featured mini bar snacks, which took up space- Toilet was not separate from shower area/bathroom, which is not as convenient when staying with others- Sad view overlooking the pool- No microwave in room- Had issues using MGM Resorts app when entering/leaving property (to pay for parking); parking is $18/night- Would probably stay elsewhere next time

Relaxation to the Mac here at Cypress! With the water fountain and view of the towering hotels, one can't help but feel free of all the stress of the the world.With tons of lounge chairs and umbrellas, it's a great spot to unwind. Gather yourself and head back to the grind of the casino tables.

Cabana oooh nana. Pools are heated here so open year round. Hours: 9-5pm Pool open. Jacuzzis closed during covid.

Nice Hotel. Middle of the strip. We like the restaurants especially Lagos. Gambling is expensive.

Great location, but one room not ready upon check-in, not offered water by disinterested check-in person, just not warm employees. They skimp on towels and our trash wasn't serviced the first two days. Hotel has become lazy. Much prefer rooms at Aria as these are somewhat dated.