La Hacienda - Marysville

Subject: La Hacienda - Marysville ReviewI wanted to share my recent experience dining at La Hacienda in Marysville with my family, and I thought you might find it helpful.When we arrived at La Hacienda, we found that the parking area was of decent size and the location was convenient, albeit at a main intersection. However, we suggest being cautious when entering and exiting the restaurant due to its location.Regarding the cleanliness of the restaurant, I would rate it as five out of ten, with ten being the best. Please note that the booth seating lacked sufficient cushioning, which could cause discomfort particularly for individuals with back problems. It seems this issue is not exclusive to the booths we used, as it appears to be the case throughout the restaurant.The customer service we experienced was subpar, mainly due to a language barrier with some, if not most, of the waitstaff. However, I am pleased to report that the food itself was fantastic. Despite the minor inconveniences, my family and I would probably consider revisiting La Hacienda, albeit with the understanding that we would prefer a table rather than a booth.I thought you might find this information helpful, especially if you or someone you know is planning to dine at La Hacienda in the near future.

I'm basing the stars of this review on the many years we've eaten here, rather than just one bad time. The service was a little lacking, since they seemed to only have one waiter, one person bringing out chips and bussing tables, and one hostess. Not quite enough for a weekend. But, honestly, slow service and being understaffed is so common around here, I don't really fault them that much for it. What I do fault them for is their bathroom ventilation situation. I joked as we were walking in through the wide open doors that maybe someone had just destroyed the bathroom (as we've noticed in the past) and they were airing it out. That is exactly what had happened. I think the doors remained open the whole time we were there, and yet the smell somehow got much worse before we finally just packed up our food to go. It smelled like we were eating right in the bathroom while someone was fighting for their life on the toilet after a drunken night of debauchery and gas station food. Not saying that to shame the bathroom destroyer, because when you gotta go, you gotta go. But La Hacienda needs to add or upgrade their bathroom fan ventilation. The highest powered ventilation fan they can get to suck the gross air outside. It's not the first time the restaurant has smelled bad when we've visited, but it's the first time it has been that smelly beyond the hallway to the bathroom. I have slight regret over not choosing to eat elsewhere today. However, our food was still good (Chile relleno And vegetarian fajitas), but my husband isn't going to eat his leftovers after thinking about the poo particles wafting through the restaurant.. which is a bummer after spending so much on lunch (like $35 with tip for two meals off the lunch menu and waters).

We love this place it's my girls go to Birthday place.We have been doing this for many years. The food is amazing and the service is always great.

Great margaritas and pico de gallo! Dinner wasn't anything amazing but would still return when in the area.

Got the carne asada burrito. It was amazing! And their chips and salsa is sooooo good. Couldn't get enough refills. Also, large margarita selection!!10/10 would recommend!

Food is great but the customer service sucks. I ordered online and was told 25 mins I came on time and was told my order would be 20 more mins. Then I only got one tiny bag of complementary chips with the complementary salsa but when I ordered the guacamole and a whole jar of pico I expected it to come with chips as it does when you sit down but I was charged an extra $4 per bag of chips and the young girl that works the front register was a complete bitch about it when I questioned why it was free when you dine in but charged to-go. I also watched her snap at an older lady for asking the same question telling her "I don't make the rules I just work here you got it?!" I've been coming here for a few years and have never been spoken to in such manner completely unprofessional and unacceptable she should be fired!

The food is always delicious and the servers are friendly. I always get the guacamole Fresca and I have yet to try an entree that I didn't love. One exceptional customer service experience we had was at the beginning of the pandemic, about a week before lockdown started happening. Our (at the time) baby was teething and in absolute misery. Our server, Rosa, kept bringing stuff over to try to help him feel better (things like jicama sticks and frozen pear). I don't know if she still works there but she was so amazing that we tipped her 50% of our bill because we haven't experienced that kind of care at the fanciest restaurants that we have eaten at!Always get the guacamole Fresca. It's the only fresh guacamole that comes close to comparing to the tableside guac at Trader Jo's in Downtown Disney. ;)Dammit, now I want guacamole.

Terrible service! I came a few minutes later than my party and never received water or was asked if I wanted anything to drink other than. In addition, food was at best mediocre, pretty boring in fact (Chicken Chimichanga). it took 15 minutes to flag anyone down to pay my bill. In addition, it was not even busy at 1:30 pm.No need to return again. There are too many other authentic options with way better food and service to choose from. Please don't waste your money.

5/19/21We are back in Marysville, visiting. My Sister and I this time, decided at the traffic light to drive across State Street and eat here. I guess I decided to give this place another try! Amazing food tonight. Carne Asada Burrito, chips and mild salsa all the best. Sondra was an exceptional server! She deserves to be recognized for her personality and efficiency and friendliness. I'm glad La Hacienda survived Covid and will recommend to my family who lives here, to come check them out! Love La Hacienda this time around! Give them a try! 5 stars for them!!!!

The food has changed. Don't think the hamburger is hamburger. Just awful.. won't go back which is sad because it used to be so good.