Thompsons Custom Jewelry

I stopped into this small business (shop small, shop local!) in hopes of 1) avoiding Macy's right after Christmas, and 2) what I hoped would be a quick repair to a Christmas gift. I am so glad that I did!Snugly fitting into the corner of a small strip of storefronts on Nieman, Thompson's is offering quality jewelry and expert repair. The owner, John, quickly diagnosed my need as just a simple solder job in order to repair a fine white gold chain. That chain was holding a diamond pendant, had broken soon after it had been put around its recipient's neck, and I was very much wanting to return it to my intended love. John made that process super fast and super easy.He was fair in pricing (there was a bit of labor to correct the flaw) and did not overpromise. John agreed to get it as soon as he could and by the next morning, he called and had repaired the chain just as he had assured! I was so happy with the service and the pricing, and especially for something that I did not buy from him! Outstanding experience!Thompson's does have some beautiful pieces, and I will be sure to consult them when I take a next step and pick out another gem with which to give to my beautiful love. Thank you, John Thompson, for your wonderful local business!

Truly AMAZING! Bruce and his son are so good and service is TOP! I had a custom 17K ruby ring made for my 40th birthday present. From start to finish they helped me with the custom band design and end product. This is a custom-mold shop so they can literally make anything you can dream up. They hand carve wax molds and then pour the gold into the mold for an exact replica. I gave them some design ideas and then they hand-carved a mold based on what I was thinking. My ring is perfect and exactly what I wanted. Price was very reasonable and turn-around time was also very fast considering the from-scratch design work. It only took 2 weeks to have my ring. I HIGHLY recommend Bruce and his son for ANY jewelry project!!!!

I needed to get my wedding ring resized and my prongs built up. I noticed a jewelry repair post on Next Door that was filled with accolades for Thompson's Jewelry.....a Shawnee store I had never heard of. I thought I would give it a try with so many positive comments.The shop had molds from custom rings lining the wall & a bit of machinery here and there. I will say the outside "We Buy Gold" sign and stuffed rattlesnakes in the display counter about had me feeling like turning right around and heading out the door. I had decided to just get an estimate and then leave. While standing there for a few minutes to get waited on I noticed an exchange between the owner (son), an elderly woman who was in a wheelchair and a young gal who was with her. The gentleman was very genuine and so polite to the elderly woman. It really impressed me.After chatting with him and his father a bit; I left my ring. They did an excellent job and it was done right on time. We will definitely go back!

This is the only place I trust with my jewelry! I've had several rings worked on here, most recently, I needed a middle bar attached in my ring to prevent shifting. I also had a stone replaced in a ring that was damaged, and my gold band polished. The replacement stone is STUNNING. They did and excellent job picking a stone that was exactly the same shape and size but even more sparkly than before. My bridged ring also came out perfect and was the cleanest I'd ever seen it. Everything was super Fairly priced and did not take very long. I'm so happy with my jewelry every time I leave their shop. They always greet you with a smile, the whole staff is so kind and friendly.I have a bp and stomach condition that randomly flared up while I was in there and they were so kind and helped me outside for air and to rest in my car. It was so embarrassing but they were super understanding and kind about it. They are great people, if you are going to trust anyone to take care of your special jewelry, go to Thompson's. I was so nervous to go anywhere with stories about jewelers taking stones to replace them with lower quality versions. You'll never have that happen here. 100/10 recommend- don't waste your time anywhere else. Thanks Thompson's!

In a matter of minutes, SAME DAY and near closing time, Thompson's was able to repair my necklace! Others were not able to repair the necklace as it is very small and delicate, but Thompsons did it with ease. Amazing customer service and top tier quality of work!

Great customer service! Came in for a watch band adjustment and the folks in the shop were very helpful and took care of my watch in an hour or so while I went back to work. I would trust them with my watch again in the future and appreciated their great attitudes throughout.

We have used Thompson's Jewelry for the last 5 years and would not use anybody else! From custom design to jewelry and watch repair they are timely and reasonably priced for their work. I love that they are a local family owned and run business and always treat you like a friend when you walk in the door. Thank you Thompson Jewelry, you are the best!

I wanted to purchase some simple gold earrings for my wife for Christmas. I went to Thompsons and they recommended some options within my budget. They were very friendly and provided great support. The earrings arrived quickly and I gave them to my wife for Christmas. Unfortunately the earrings style weren't the best fit for her so we took them back for return. Thompsons was very supportive and provided other options for her to choose from. She selected a pair and they exchanged them. She absolutely loves them.Special comment is that my wife is very sensitive to most metal alloys and cannot wear them. But the earrings Thompsons provided have been fantastic. She can wear them continually, even sleep in them, with no discomfort. Highly recommended. Plan on doing business with Thompsons for many years to come.

Charged me 25$ for simple watch battery should have been less that 10$ should have just walked away no thanks

I was in dire need of some jewelry repair and this family owned business delivered in a pinch. They immediately made time and are friendly to their customers. I love supporting family businesses but it's easy to do so with a great company like this!