The Villas at Ridgeview Falls Apartments

I love living here! I hardly ever hear neighbors from downstairs or even a dog barking down the hall. Maintenance responds promptly to any issues in the apartment. My friends and family are always in awe of this complex because of the high quality of living! I enjoy living here, and have been for the past couple of years. No other complex compares to this one for everything that I pay for, especially in the current housing market. The high ceilings, natural light, countertops, spaciousness, etc. all create a comfortable living experience. I toured more than 5 other complexes when searching and this was the only place that I thought it was worth living. I don't feel caged in at all. Another positive is the water heater unit being located outside the unit so that it is easily accessible and does not take up space from the apartment!!

First off, the people who rated this place below a 4 are crazy. The majority of the comments sound more like whining and not actually a very fair rating. I never leave reviews, but this place deserves better than what others are saying. Susan S. was very professional and gave us a tour of an available unit. She was friendly and knowledgeable about the complex. She allowed us to take our time and answered a million questions. We loved the complex and the unit was amazing, high ceilings, 8 foot interior doors, large kitchen with tone of cabinets, large island, big porch, and I would say this qualifies as luxury living. It doesn't feel like a boxy apartment, more like a home. We signed a 14 month lease and are very excited to get moved in and become part of this community. Great Location and convenient to everything.30 minutes from Kansas University, Arrowhead, KC River market, and anywhere in downtown KC.15 minutes from Legends mall, Kansas motor speedway, Mercy children's park soccer, and minor league baseball.We have looked at over 20 different complexes in the general area and nothing compares to Villas at Ridgeview Falls.

The apartment was nice to live in under the previous owners. Once the management changed all of the rules changed. The pool hours and dates of availability became limited to Memorial Day to Labor Day instead of throughout the warm season. It would have been nice to take advantage of the warm spring days like we used to be able to. I feel like it has been bait and switch. Now residents have to wear bracelets in order to access the pool. Management treats residents like inmates in an asylum. Just because people choose apartment life doesn't mean they should be treated like second class citizens. All of their new rules make the residents feel that way. For instance, they send threatening emails to the residents saying if they don't bring their "valet" garbage can in by a certain time, they they will confiscate it.It is not a safe place. There is no security (except for the pool during pool season) and no cameras. Cars were broken into multiple times and items were stolen.We paid over 2K per month and were treated like school children.

I am currently staying at these apartments and have filed multiple noise complaints. There is a person staying above us who stomps all day and night long. Management hasn't done anything about it with countless videos, reports, and talking in person. We are counting down the days until we can get out of here since we will be penalized for trying to get out before the lease is up.

Management will not do anything! Paid $2400 per month, my heat and my AC never worked properly. My apartment was always 80 degrees even with running two portable AC units which then also increased my energy bills to average $344 per month. Management was aware of issues with AC in building 1 and continued to ignore my request for assistance. I paid for two carports and constantly had other cars parked in my spot, they did nothing about it. Silverfish infestation, elevators had pee in them, stains down hall! Far from luxury. This was temporary move from house and was miserable. Victoria and Baylee did nothing when I brought issues to them. I couldn't believe with paying this amount I went entire time without AC. They just don't care! Then had nerve to give me a renewal increasing price even without correcting anything.

We have lived here for 10 months on the top floor and have had, overall, a good experience. Our large apartment is beautiful and all appliances, cooling and heating systems function well. Maintenance is the best. Israel and Caleb always take care of any maintenance issues promptly and in a friendly, skillful manner. The entry way, hallways and elevator are not always as clean as they should be even though they are supposed to be cleaned every Thursday. My impression is that this is due to staffing shortages. The valet garbage service is not always reliable, but I think that is a contracting problem that the Villas are trying to deal with. What is referred to on the website as a 'Clubhouse,' is very limited. It does include a very nice exercise room and an equally nice Media room (that is hardly ever used by anyone). There is a very large, nice living room type area, but it is connected to the offices and is only available when the office is open. Then, one does not feel like gathering there because it will disturb the office personnel. The swimming pool is very nice but is only available 3 to 4 months of the year, of course. Landscaping is a plus. There is a nice walking trail and a gazebo type area that is very nice for gatherings in good weather. While I have listed some negatives, the positives far outweigh the negatives, and we plan to stay another year.

TERRIBLE APARTMENTS! Terrible management. Where do I begin. We couldn't wait to move out of this place. Starting with all of the hallways and elevators. It reeks of urine everywhere. We have found massive pee trails that were left for weeks at a time. Also dog poop in the middle of the hallways. It smells awful! The apartments itself are built very cheaply. You can hear your neighbor talking through the thin walls. Management is the worst here. If you have any issues the will not be able to communicate or fix anything with a timely matter. The pool is extremely small. There are always large groups teenagers and little kids. There is NO SECURITY checking to abide by the pool rules. I have never felt this way about an apartment and I have to share with you all what a terrible experience we had. There are way to many other apartments that are way better than this. I can't even give it a zero but there was not a single thing good about this place. Not to mention the manager is pretty unhelpful and doesn't seem to know how to run an apartment complex. I'm sorry to say this but this was the worst experience.