The Therapy House

Great personalities and good humans work here but the building and ambiance does not read "relaxing spa" for the price point I feel like this could be better.

I found this place on yelp, noticed the $50 for your first visit for a 50 minute massage, and saw that the reviews weren't terrible. So I looked online for their availability, and saw there was an opening in an hour. Perfect.I call to schedule my massage and mention the deal on yelp. They acted like they had no clue what this deal was. The receptionist said she would have to call me back. 10 minutes later, she calls and says they've never offered 50% off. Again, I stated the deal was for a $50 50 minute massage. She said she could give me another deal (not as good) so I said they need to remove their yelp deal if they were not going to honor it, then said thank you and goodbye. She said wait, we will honor it. Then she said the only time they had available was 6 pm. I said I couldn't make that time, thanks anyway. Then she said wait, we have 2:30 (as I saw online.) So they made it work for me, but it wasn't easy. As I was leaving, she then brought up the fact that they accommodated me and had to "move some things around for my requests." I was simply asking for what they were advertising.The massage was average, they didn't overly focus on my problem area like I asked for, but I could have been more vocal. I probably wouldn't return and pay full price, especially with the interaction with their receptionist/staff.

I cannot recommend The Therapy House enough. I have received a lot of massage as it's my coping mechanism for stress. (Having previously worked in a massage therapy clinic had its benefits!) So when I moved to Kansas City I tried to find a massage therapy center I liked. I probably went to 8 different places receiving okay-but-not-great massages before finding The Therapy House on a last-minute Groupon. It was my lucky day.I have been a regular client coming monthly or more for three+ years. Billy is fantastic. He has a very firm touch and seems to just have a knack for knowing where the knots are & how to make me feel better. I love the heated neck pillow.I am never more relaxed than after an appointment with The Therapy House. I couldn't recommend the place more. I'm excited to see the new location!

The staff was professional but I had purchased a groupon voucher and was charged twice for the appointment. I was told that I would be reimbursed when the owner returned from vacation but I never was. I even emailed a reminder as a courteously. If it hadn't been for that I may have gone back.

I bought a full price 80 minute massage last week and here was my experience in a nutshell: *The massage lasted 65 minutes, not 80*The "platinum" masseuse did not listen to any of my preferences (I said only back and shoulders, and deep tissue)*Despite requesting deep tissue via email, on my handwritten paperwork, and multiple times during the massage, I was never given any deep tissue work during the session*The majority of the session focused on petting my arms and hands, and her instructing me to "imagine I'm painting you" as she petted me lightly.*The massage was not even as intense as a Swedish massage should be.*At the end of the session I expressed strong dissatisfaction and was told that nothing could be done but that a manager would call me the next day. It has now been five days, and nothing. Do not use this company. Terrible customer service, terrible massage.

Jordan is the best. She's a pro, she's caring, and she wants to help. If your body isn't cooperating, call The Therapy House and schedule an appointment.

I've been a client for a few years but this was my first time at new location off of State Line and 75th. The new location is spacious and so serene. I love the airy feel and the decor makes it feel like a high in spa. Today I went in for a some specific pain for Swedish massage and Melodie worked her magic hands! I will be visiting again very soon!

Wonderful! I rarely write reviews. But, I really wanted to share my experience. This is only the second massage I've had in my life. The first one was many years ago and a very unpleasant experience. Not a very comfortable experience, and I was in pain for at least a day or two afterwards. So, I was a bit leery after I received a gift certificate for a massage at The Therapy House. Although the location doesn't face Metcalf directly, it's easy to find. And when you step inside, you are greeted with a most relaxing ambience, right from the start. The front desk attendant was very helpful. They were already expecting me and I had a very short wait.The room where the massage was performed, was comfortably lit, with soft music and a very comfortable environment. Melody was my masseuse. I don't know how long she's been doing it, but she certainly knows what she's doing. Unlike the previous massage, she was explaining a lot about what she was doing. I did not feel the pain that I felt with my last experience. This was a very calming and comforting experience. And, after I left, and for the rest of the day, I felt so good. I highly recommend the therapy house. And, I will definitely be back. I'm glad that I gave it a shot.

My daughter and I booked a spa day here for her birthday and got facials and hand/shoulder massage. Janee was amazing! During my facial/massage I actually fell asleep I was so relaxed. Janee took the time to really look at our faces and determine any problem areas. She explained what she was putting on our faces and what it did. Our faces look so good and feel amazing. I highly recommend The Therapy House and Janee.

Massage was with Melody. She took off her mask and intentionally blew air in my face. In the middle of a respiratory disease pandemic. What the hell?