The Laya Center

Today's visit brought to you by continued focus on moi! CryoSauna - Contrast Therapy which began with a whole body cryotherapy for 2.5 minutes in subzero temperatures where my body temp went from 71-41! It's my second time and I made it through vibing to Beyoncé Texas Hold'em! Hoping to see results committing to treatments to decrease inflammation, clearing toxins and metabolic waste. Forward to the CryoSauna where I sweat a tad bit..and with this as stated the infrared therapy should improve lymph circulation, removes toxins and unnecessary water .. Fingers crossed I can make this continued part of my better health journey!

It's so sad that customer service can ruin a business. I initially reviewed this business earlier this year from a Yelp elite event and thought it was outstanding. Now, not so much. I scheduled a service with Melanie and she was excellent. I scheduled another service for the very next day with her again. The owner booked my appointment. Payment was required upon booking. And I also prepaid for additional services for later in the month and prepaid for those too.I was unable to make the appointment time. Called the owner and asked to reschedule. He said I couldn't reschedule because of the policy. He nor anyone else ever told me about their "unable to reschedule less than 48 hours" policy. That makes no sense when the service was already paid for. No money is lost. I would've even paid a fee but he refused to reschedule me. I was never made aware of the policy - not in the documents that were sent over for signature (release of liability waivers) and the owner never told me. So how is a first time client supposed to know? It's not even posted in by the check in/out area.So I cancelled my future appointments and requested a refund. Which he credited back to my credit card. I will never go back. Horrible customer service. I

I stumbled upon The Laya Center while looking for a quite spot to enjoy a cup of tea. Herban came up in my search and I decided to give it a try. The atmosphere is calming with an array of beauty products to select from. Herban is situated in a corner near the entrance and offers an impressive selection of teas, herbal blends, and lattes. My only complaint is their selection of bakery items. I was able to snag a treat, but they have been out the last two times I went. Seating was limited, but the space is quiet and I found a comfy seat without any issues.

I had a great experience at The Laya Center Herban Tea Bar. I tried the Windy City O.G. Brew and a sausage and cheese sandwich. The coffee was one of the better hot coffees that I've had! Joe and team were very friendly and gave me a tour of the entire space. They did an awesome job designing the space, and it has zen feels throughout!

Great treats and loved my tea! Didn't have a chance to check out the spa but wonderful space and very good service. Staff was very knowledgeable!

I might just move in here, specifically the Herban Tea Bar. Soothing music, very cool (calm) space, and a whole menu of delicious teas and tea lattes, many of which are caffeine free and ALL are vegan. I got the One Love Roiboos rose strawberry mint latte and it's just indescribably satisfying with a perfect amount of sweet.I brought in my own travel mug to save on single use cups and the barista happily obliged :)Will be back often.

They are so incredibly helpful with anything you want to know. My tea was delicious. It's such a chill atmosphere. I will definitely be back for a massage.

5/5 everything here was great. Tiffany gave me one of the best massages I've received. I had a cookie and tea that both were extremely delicious. They also have a ton of great retail, all the self care you could dream of. I could spend my whole check in this place. Will definitely be back.

An oasis in the city. Had one of the most relaxing experiences which included a soothing massage by Tiffany and calming vibes afterward. The shop has some great vegan sweets and home accessories, oils and books. The entire staff was a delight and I left feeling very rejuvenated. LOVE The Laya Center and can't wait to return.

What a treat it's been working with Joe at the Laya Center. He's been instrumental in helping me set up the perfectly curated spa retreat for my mother and I! I wish I could replicate this wonderful small business where I live in South Carolina. A must experience if you live, or visit, the Kansas City area!