The Fabulous Fern

I love this place. The seasonal options are wonderful. Staff is amazing, kind, creative and informational. The shop is cute, gives a lot of ideas but sometimes the prices are a little higher than other places that you can get an identical item. I have found lots of my Christmas and fall decorations here

This store is so overpriced & they NEVER have sales!! They have an open house in the spring & winter & they USED to have a postcard they sent out that gave you 15% off ONE ITEM, not even your whole purchase! This year they aren't giving ANY discounts! I'm done going there!

I spent $500.00 here on gifts for Christmas presents. (Not holiday decor) I needed to return or exchange a $100. Item that didn't work for recipient and 2 sets of candles were missing a base in each box. I was fine with store credit and had additional decor to purchase (= no loss to them) but I was outside their 14 day store credit policy. No exceptions. Also doesn't matter that we had a record setting snowfall & they weren't even open. I will not shop this store again. This is ridiculous. They did provide the missing parts to the candle bases but said "these were opened." Yes, I know. One candle out of each box was missing the base. Any way you do the math, 2 candles were worthless. She was rude & unapologetic. #notsofabulousfern.

I love all the help I receive in this store. I've had several different sales people help me 3 different times to find greenery for a specific planter, etc. All three accomplished this in a matter of minutes while I would have agonized for an hour or more. I appreciate the help!

Whoever works at the front desk check out with dark hair and probably 55+ very old crusty and aging needs to learn how to be kind to people. Laughed in my face over forgetting to put my rewards in and asking to do it after. It was very clear she was trying to make me out to seem cheap or poor because it was somehow hilarious that I wanted to use rewards spending $200+. Forget the rewards. The fabulous fern more like the f***ed up fern.