The Bardot

For those looking to book with Abbott Events at any of their locations I just want to make it very known that this venue has verbally expressed to me directly and frankly that they value new income versus the money they have already received from brides and grooms for their events.During COVID-19 a friend of mine booked their venue at The Bardot, unfortunately, due to COVID-19 they decided to postpone the wedding (which the Bardot allowed). Upon further discussion they decided to cancel the wedding. They reviewed the contract and asked me to help talk with the venue after getting no where themselves. The venue refuses to return any portion of the money even though their contract specifies that they will only keep 50% of the retainer fee (venue pricing and ceremony fee) after the 3 days following contract execution. When asked if they could gift the payments made to another couple at a later date they were told no. In the conversation below, I question them on this decision. Please read response:Me: So for a future date, could this not be (payments made) not be transferred to another couple on the date they select?Abbott Employee: Um, yes. You are correct, I do not know where it specifically says that on here (on the contract) but, our owner is not allowing us to transfer, like to gift it to anyone else because that would be a new event for a new couple.Me: Let's say theoretically, uh, that I--let's say (names retracted) choose Sat March 6th and they have that date. You're telling me that the owner is not allowing that, let's say they decide not to go forward with the wedding--that they cannot gift to another couple on that date?Abbott employee: Correct. Because that would be a new couple with a new booking that could potentially bring in additional income.Me: So what you're telling me is, it's about the money that the venue would receive versus the money already been given to the venue by (names retracted).Abbott Employee: Yes, for their wedding. Me: So during COVID-19 this couple has decided to cancel their wedding for the safety of themselves, family and friends and the venue does not care even when the couple has expressed the desire for the venue to keep the money and use it towards another couple--the venue is still wanting the potential income from someone else. Is that correct? Is that what I am hearing?Abbott employee: "Yes--that is the decision the owner has made. That he cannot allow people to gift money towards one event to another. We can still have their event rescheduled it just needs to be their event.I am only posting this because I think it's important to see the priorities of the businesses we utilize.To clarify, we are not discussing a small amount of money. This couple has paid $10,727.26 for this venue. And they are not refunding even a $1 of this money.We followed up asking for the owner's contact information in which we received response that they are not "allowed" to provide the contact information for the owner.

I got married here this year and I cannot say enough good things about the venue! The space is STUNNING. Amazing rooftop views, a nice speakeasy style cocktail lounge, and the most beautiful main ballroom! All of the venue staff were extremely helpful and attentive to all of our needs. Adrianna and her team went above and beyond to make sure our day was perfect. I recommend the Bardot to anyone I know who is getting married!

Venue was just okay for the money. Don't leave anything at the Venue, the staff or Property Manager plays finders keepers. Was informed the items we had left was turned in to the staff. Staff said they would be put in lost and found. Left 4 voicemails and 3 emails. No reply.

From the moment I saw the renderings of what the Bardot was going to look like I knew it was exactly where I wanted to have our wedding. The staff at the Bardot has been incredible! We had to reschedule twice due to COVID and they were more than gracious to work with us to make sure we got the day we wanted. They worked with us so much to make sure that the full day was perfect including coordinating with our other vendors and making sure we had everything we needed to just enjoy the day. The venue was absolutely stunning, it made decorating it so easy because it almost needs nothing. We did our ceremony on the main floor, then cocktail hour down stairs while they flipped the main floor to the reception dinner and dance floor. Everything went so smoothly, the team was so polished and quick. The bartenders did a fantastic job keeping our guests happy. Booking the Bardot was the best decision we made for our wedding. 100% would recommend, I can't tell you how happy you will be that you booked this formal, intimate and comfortable space.

Had my wedding here in March and it was awesome! Veronica was my point of contact and was so professional and easy to work with. My wedding was amazing because of them