Tea Market

My sister-in-law and I go shopping exactly once a year, in December, and yesterday was the day. She excitedly told me that a good friend of hers had strongly recommended Tea Market and had been a customer for years. Cute location, cute shop, we even found a great parking space, things were looking good! And then we went in, ready to spend. There were three total people in the store (us included), it was midday on a Wed (just setting the scene in case you are thinking it was a busy Saturday; it wasn't!) My SIL asked the owner if she could recommend specific products for her friend, gave her the friend's name, etc. Instead of saying "gosh, I really can't look up what she bought but I can recommend some fan faves!" she went with the "you know, I've been here 22 years and I have 12,000 customers" route and seemed incredibly put-out. My SIL and I were like "wait, what?" We left it alone and browsed for a sec - the owner then took literally 47 seconds to type a name into the computer and did come up with a couple of products for my SIL's friend, but she acted like we were asking her to violate HIPAA. This store has plenty of tea, and I totally get why other people love it. I also get why December is hard on small businesses and maybe the owner was just having a bad day. For me, the unfortunate part of our visit wasn't the tea, which I'm sure is....fine? It was seeing the light go out of my big-hearted SIL's eyes when she realized the owner was not remotely interested in connecting with an eager customer. I might add that our stop immediately before this was The Corner Candleshop in Brookside and the difference was mind-blowing. They were lovely, engaged, helpful, and we can't wait to return. I wish I felt the same about Tea Market.

Let me start by saying that I do not like to write negative reviews and I will always give a business a second or even third chance, but I'm not so sure that will be the case with this business. My daughter and I stopped in eager to try a new business and enjoy the warm, inviting space. However, the service we were greeted with was somewhat condescending and honestly rather rude. From the moment I walked in and said I am not from the area but have recently noticed the shop when dining in the area, the owner said, "that's interesting, the restaurant has only been open one year but I have been here for twenty". Forgive me, but a simple "thanks for stopping by" would have sufficed. Her attitude did not warm up much as we asked questions and were prepared to make a purchase. The prices are quite high compared to other independently owned tea shops in the area and a cold day that could've been warmed with a smile and nice conversation, was actually quite "chilly". I will be taking my business to another place next time.

This place is a tea lover's dream. As you walk in there is a table sampling one tea for the day. During the summer they are often brewed cold and taste quite refreshing. "Cherry jubilee" was the tea of the day. The the sample was great shortly after, I walked out with two ounces of cherry jubilee in hand. In the store, there is a wall full of around 50 loose leaf teas, sorted by type-- black, green, herbal, and health. Each of the teas has a small sample jar for you to smell and enjoy the aroma. Some teas are organic. When you purchase two or more ounces of one type of tea, they give you beautiful solid containers (perfect for a small gift). These containers can be brought back to the store and refilled for 10% off! The associates Ruth & Mitsy are passionate, inviting, and genuinely want to help you find something that suits your palate. Ruth gave me recommendations based on teas that I previously enjoyed. I mainly purchase black tea from Tea Market. I can personally recommend: April in Paris, Chocolate Mint, Flu Fighter, Energize, Cherry Jubilee, Black Currant and Macaroon. In addition to the green teas, Dragonwell and Genmaicha. Don't forget to check-in on Yelp to receive 15% off your purchase!

Disappointed when I went to the store to talk to them about how I could improve the taste of the Masala Chi tea I had purchased. It has very little taste. I was told they didn't know what may be wrong but quote "we can't do anything. Anyone could come in and say they don't like the tea". I was not asking for a refund I was asking if there was an ingredient I could add to make it taste better. The purchase was $85.00. Customer service was very disappointing.

Outstanding tea place with lots of options. Friendly staff. I highly recommend giving this place a visit.

This place is beyond nice! I purchased a matcha set/kit here, the employees were so informative. I also bought a lemonade while i was there, it was so yummy! I need to stop by again to try something else than their matcha powder. They have such a wide range and options of teas, I'm sure I'll like something! Stop by if you're a tea fanatic, you won't regret it.

I just had one of the best experiences here. I'm not a big tea person but was looking for a gift. The ladies working were extremely helpful and knowledgeable about the product. I ended up getting some fruity teas in a 2 and 1 oz size. They even offer gift wrapping for their products.

Very nice local tea shop located right next to the Trolley Track trail. I loved stopping in on a hot day and getting the iced tea of the day. While I was there, I bought the summer tea sampler and I just tried the creamsicle tea this morning; it was amazing! They also gave me very helpful recommendations and advice on how to prepare iced tea at home.

I enjoyed the service and the high quality loose leaf tea. 10/10 April in Paris is my favorite so far, excited to try some more teas

I heard that Hibiscus tea was good for you especially during the summer. Off I went to my favorite tee aficionado at the Tea Market. They had about four or five different ones for me to chose.I was the only person there and so I took advantage of that andasked a few questions. So glad I did because I had been doing acouple things wrong regarding temperatures of brewing. Alsofound a new brewing cup which I'm going to put on my birthdaylist and a couple green teas I'm going to try. What a great morning I had.