Steak ’n Shake
Steak ’n Shake
Moldy Double Steakburger Double Cheese Combo
This poor hot dog, a 5 year old wouldn't even eat it. :(
Burnt
the original steakburger
Fries
Spicy Chipotle Steakburger
a sign on the side of a building
breakfast hours at midnight
a steak and shake sign
happy hour
Spicy Chipotle Steakburger and fries
This is a picture of the hard wire I found in my fries.
Worst experience Ever
Awnings falling apart, sign is burnt out.. location is run down.
Drive thru Menu
Operating Hours
outside
Wisconsin butter steak burger with a strawberry banana shake
Bacon and cheese steak burger with a chocolate banana shake
Awnings falling apart, sign is burnt out.. yuck.
My order after waiting for an hour in drive thru. It was a large and still wasn't great.
A hamburger and bun
Awesome shakes! Brownie fudge!
Natalie C.
Dec 31, 2024
I've been a regular customer at Steak 'n Shake for years and usually let it slide when things aren't perfect, like cold fries or dirty restaurant tables--but this time was unacceptable. I found a large mold spot on my burger. Food safety should be a top priority, and mold is something that shouldn't make it out of the kitchen, let alone to a customer's plate. It makes me question how closely the food is being checked before it's served.I'm really disappointed because I've always loved this place, but this has left me hesitant to return. Please take this as an opportunity to improve your quality control--I hope no one else has to deal with this.
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Meredith S.
Oct 17, 2024
I always love pulling into the drive thru for a happy hour shake. Their chocolate chip cookie dough shake is still the best I've had, and they usually have thick, homemade whipped cream on top. USUALLY.We went there for a burger last night and I was shocked that their single patty cheeseburger meal is so much more affordable than other chains. Their shoe string fries are always delicious. It's about 50/50 on if you'll get a staffer in a good mood at this location. But it definitely doesn't affect my interest in the food.
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C C.
Jul 19, 2024
I will start by saying that I like Steak 'N Shake food. But I will also say that service over the years has been mixed at best. I was very surprised to find they no longer use servers and that you place your order at a kiosk.For a Friday night, the place was only about a third full. Many of the tables were in need of wiping. I placed my order and sat down to wait. The shake was ready before the food, but when I picked it up it was not the flavor that I ordered. The kitchen staff quickly fixed the error and the shake was still ready for the food.The food is the important piece, and I have to say that despite the slow start, the food delivered. The fries were warm and crunchy, and the burger was hot and fresh. So while the overall experience was average, I'll give an extra star for nailing the food.Without the servers, the place feels very dated. A sign on the door suggested renovations are imminent, and a fresh image might be just the thing that is needed.i can't say that everyone's experience will be like mine today, but with my history of hits and misses today, I'd call today a hit.
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Scott C.
Mar 28, 2024
We don't have Steak & Shake in our area so we stop in when we can. The Frisco Melt, Grilled Cheese, fries, onion rings, and milk shakes were great. The service was nice and fast although they don't take your order at the table anymore. We enjoyed our dinner!
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Zach A.
Aug 21, 2023
I wanted to get on here and leave a review as I have not had the same experience as what i have seen reported on here. I have been to this location twice within the last 3 months. It is a little bit of a drive for me but unfortunately we don't have many around the Lee's Summit area anymore so this is the closest. Each time we have been here we have had top notch, as far as what you should expect from a fast food burger place, and incredibly fresh food. Walk in, order from the kiosk, and your food comes out in a reasonable amount of time. Me and my two friends have never had any complaints at this location and in fact look forward to being able to plan another trip.
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Valerie H.
Feb 23, 2023
I love SNS, but this one I just have a hard time with. You order at the machine by the door, seat yourself, and then go get your own food off the line when they call your number. This is no longer a restaurant. It is a cafeteria. If it were not the only one left in the area, I would not eat here. The food is still good, I guess I just have to get used to "self-service."
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Dave A.
Apr 23, 2023
The garlic burger is amazing! This was my first time at S&S but it won't be my last. Service was courteous and fast.
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Shannon D.
May 29, 2023
Filthy!! Everywhere I looked, there was filth. They were not busy at all, and every table needed to be wiped down. The floor had a dark film on it as if it hadn't been mopped in weeks. When you looked up at the ceiling, you could see that even the ceiling panels were nasty. My food was actually not horrible, just cold. My husband and another friend in our group had stale, dry buns. You couldn't pay me to ever eat here again!
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Diana W.
Feb 10, 2024
This place has really went downhill since they no longer use waiters. The burgers are in pieces, the hotdog was burnt and dried out.
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John P.
Jan 29, 2024
Everything was great. If you haven't been in awhile it's time to go back. It says I have to leave eighty five words so here you go
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