Special Beginnings Early Learning Center

Communication with this location is extremely challenging. We were so often frustrated with extremely slow responses - 1month or more on average with multiple follow ups to get important paperwork, for example (the only way we got results was escalating to leadership above this specific location's senior staff or physically stopping by and waiting until paperwork was provided). Monthly calendars were not delivered in a timely manner, making it hard to have fun with and effectively plan for themed days. Major events like the Christmas program and graduation followed this same pattern, making involving family in these important milestone events challenging and sometimes impossible. Staff turnover is high. This is apparently due to concerns with compensation, pressure, hours, internal politics and lack of fulfilled growth plans promised (from reviews elsewhere and first-person accounts from staff). The cost per week is on the higher side for our area. There seems to be a disparity.We were unhappy with philosophies of the leadership that no longer aligned with our values and ethics, and the culture we were promised when we chose SB for our childcare, which resulted in our ultimate departure. There is no more important decision than with whom you entrust the care of your children. Anyone searching for childcare should be thorough in researching a center's license, history and reviews from both customers and staff.If a center isn't timely in returning your interest inquiry, as multiple reviews indicate, take that as an important signal of their value system and ability to service the families attending the center.There were several teachers throughout our time at the center that were extraordinary. Most have left. Classic example of "could be great" and "should be great." But isn't.

It started out fine the first few years when our daughter was a baby. They have a few teachers that we really liked in the younger class rooms. By the time she got to pre K we had issues with bullying from the other kids, especially with two teachers in the class room. We had to address it a number of times in less than a week. Things seemed to get a little better but not totally satisfied with the outcome. They did "assessments" on the kids which helped track the development about every quarter. Only problem was it did not assess if they were on track for their age. Some of the assessments did not mirror what we were seeing at home. Some of the assessments said we should hold our daughter back in Pre k for another year. We chose not to and our daughter is thriving in Kindergarten. The new manager did not send out information in a timely manager.

Our family loves Special Beginnings! The staff is amazing, they have fantastic programs, and we know our daughter is loved and well cared for. It's a bit of a drive from our house but it is so worth it for the people and the peace of mind we get. Thank you SB!!

My kid went to this school for a while. It's a very expensive joke. My child learned nothing except how to say a short children's prayer. What really drove me to write a review was the staffs complete lack of customer service or care for the children. When I did have issues with my child's education I was told that I don't understand children. I've been a teacher, a school bus driver and a youth minister. I've got a bit of experience. The staff at this location is rude to just about everyone they work with. On a field trip I overheard them laughing about getting their poor bus driver fired because he "looked like a bum". The "nutritious meals" they provide your children with are terrible, lack any real sustenance and nutrition. Overall it's disgusting these people are allowed to care for children.

I can't imagine a better place for my kids to grow up. The directors are amazing and I truly know that my child is loved and taken care of. The staff is great and I've seen the same friendly faces consistently for the past couple of years. I've seen so much growth in my child. I attribute that to this center. It's worth every penny!!