Savoy Tea

I had not heard of Savoy Tea until seeing them listed on the Spring 2023 Caffeine Crawl, and then after reading Jessica's review, I knew I needed to stop in. Originating out of NW Arkansas, Savoy has opened their 4th location in the Crossroads. The atmosphere, store layout, options, and hospitality were all solid and guaranteed a return visit. I stopped in on Saturday afternoon to pick-up a Mother's Day gift for my tea drinking wife and walked out with 5 small serving packets, a Mother's Day Bouquet tin - all in a gift bag and a large Sparkling Hibiscus iced tea for my personal enjoyment - $30!Savoy offers a huge variety of types of teas and flavorings. There were 6 different hot tea samples available for self-pour and smelling jars of each variety for a test drive. The small packets are $3 each and a great way to expose yourself to the multitude of options. After buying 4, the 5th is free. The young lady behind the counter knew her product and had her customer service skills in overdrive. It's great to find a clerk that is engaging, complementary and not overbearing or condescending. With so many options for iced or hot beverages - espresso is available too - sweet and savory edibles, great pricing and exemplary customer service - an easy 5 stars. My wife is giving high praise for the Strawberry White Tea she brewed this afternoon. My iced Hibiscus created with sparking water was the perfect anodyne for an 85 degree afternoon.Street parking can be an obstacle; I parked in Lidia's lot and walked a block.

I buy all my tea here. Many different blends to choose from and excellent customer service!

It's a loose leaf tea shop but you can also order a few drinks and buy baked goods. I appreciated the helpful explanation from the staff and loved being able to try a few teas. It's super helpful to have sniffing jars for all the flavors too!They have a few harder to find traditional teas (black, white and green) but also fun mixes with fun names.I snagged a few sample bags -- including one about a mermaid -- and looking forward to trying them.

I had an extremely unpleasant experience working at this place. The management was not only rude and unprofessional but they also failed to pay me for my time, which is unacceptable. Communication was terrible, and when I brought up my concerns, they brushed them off without any effort to resolve the situation. After speaking to the owner (after days of asking my manager with no response) one on one he thought it was appropriate to wait for everyone to come back from break and ask me "why I decided to attack him". I'm front of everyone. I was underpaid by 30 hours and didn't get the money until 11 days later. I was then called and told that I was terminated due to "doing drugs in the back" however, there was cameras everywhere and this did not happen. After I told them this was false I asked if they could run the footage for the day they were accusing me of this and they refused. After they ended my employment they asked my previous coworkers to "please not speak to [redacted] whatsoever"It was a toxic environment, and I wouldn't recommend anyone work or do business here. Stay away unless you want to deal with unprofessionalism, unpaid labor, and business incompetence. Not only that I believe they drop-ship their teas (Very bad quality). They made me use broken blenders despite the risk for plastic getting into the customers' drink.