Kameron K.
Mar 5, 2021
I've lived at the broadway location and haven't had any major complaints that would warrant me to not renew. I stumbled upon PFR but i'm glad I found Margo & Kay they're very responsive and do what they can to make your living situation comfortablelocation, location, location. You are literally, on the plaza; so you get the convenience of the shopping center and being near tons of people.. On the other hand you also get the inconvenience of kansas citians and they're infatuation for drag strip racing up and down the plaza. Oh, and you're down the street from the fire station but, you take the good with the bad.The apartments themselves are good for a couple or a single person. I wouldn't suggest trying to do game nights or anything of the sorts because the space is tight and gets congested quickly. All apartments at Broadway 46 are 1br. Neighbors are friendly and mostly all early to mid twenties. People will order packages and they'll sit in the entry for up to a week without anyone touching them, so If online buying is something you frequent it's definitely a plus to know that you don't live with thieves Overall, good apartments for those who want to experience city life and enjoy being close to everything. If I could suggest anything it'd be secured parking, the gates are always left open but i'm nitpicking
Read More
Michelle A.
Mar 1, 2019
Lovely experience leasing from them, I had to change my appointment around several times due to work and they were very flexible with me and accommodated me right away. I never once had a problem with the place and if I did, my landlord took care of it sending someone right away to get it checked out.
Read More
Maxwell T.
Nov 6, 2019
they towed my car and refused to pay for it because I had "last years sticker". I live at their apartments which includes the parking. The walls at their spots are awful, I can hear literally everything around me. I also REALLY appreciate the fact they don't have an online portal to pay your rent but make you take a check to their office. Seriously? It's 2019 and then to charge late fees. The response time for maintenance is similarly despondent. Can't recommend any of these spots because it's mostly a management issue.
Read More
Alex W.
Jun 25, 2019
DO NOT RENT. My roommate was assaulted by a neighbors guest two doors down, and plaza for rent turned their head away from lawsuit (which went against their 'zero tolerance violence policy' written in their lease) to best keep both parties in the units. Our other neighbors were discriminated against as, PFR told them that having a rainbow LGBT flag outside was unacceptable, and physically took the flag out themselves placed it on the ground and replaced it with an American flag. The apartment quality was horrendous, putting us through a lot of problems (i.e. our neigbors shower fell through the ceiling) and spiders/insects everywhere. Which led us to deal with our only contact, an older secretary by the name of Margo, who was pulling teeth to communicate with because of her 'victim of life attitude'. Long story short PFR is not interested in their tenants safety, as well as discriminatory.
Read More
Brassy S.
Aug 16, 2024
Country Club Plaza Apartments on Roanoke has poor management. Poor response to maintenance requests, old-style bathrooms, no microwave, trash spilling out of trash can in parking area. Apartments are very small yet very pricey! You can find a much better place on the plaza!
Read More
Alice H.
Feb 19, 2018
I was scheduled to have a showing this past Saturday for a one bedroom apartment. I received a voicemail from a lady Friday afternoon asking to push the time to earlier for the showing on Saturday. I called the return number back and the lady who answered said she would have someone get back in touch with me to confirm a time. Come Saturday, I still don't hear from anyone so I give them a call an hour or so before my initial scheduled showing and the lady who answered said she would have someone get back to me. Still no call back. I show up to the showing as scheduled and no one is there. I wait 20 minutes and give the office a call, again. I explained my situation to the associate who answered and his response is that hes not sure as to what is going on with you situation and would have someone give me a call back. I still have not received a call back for a reschedule and at this point would rather not rent through a company that handles situations like this.
Read More
Anna H.
Apr 24, 2019
The absolute most incompetent and neglectful staff I've ever encountered in any business. I cannot figure out how they've stayed afloat other than that they rip off their tenants of every penny they can get. We were lied to and neglected from beginning to end. Flooded three timesEverything was falling apartCockroachesWe were victims of an ARMED ROBBERY and no one from plaza reached out to acknowledge or assist with the damages- and wouldn't get back to us about the request for security on the building. We got robbed and they ignored our emails. Maintenance using our unit as a BREAK ROOM leaving doors unlocked (we reported 3 times and a few weeks later were robbed by someone with building access)Heat/AC broke 9 timesDO NOT RENT FROM PLAZA FOR RENT.
Read More
Ann B.
Jan 11, 2020
I rented a home that was managed by Plaza for Rent for the past year. KayKay and Margo were so great to work with! Any time I needed maintenance, it was handled very quickly. They were always quick to respond, and move out was a breeze. I would highly recommend renting from Plaza for Rent.
Read More
Abby P.
Oct 15, 2019
Avoid this leasing company if possible. Horrible customer service (Margo) extremely unprofessional, unhelpful, unresponsive and rude. There were multiple occurrences of homeless people in the building, I even sent pictures to the leasing office of a homeless man sleeping on a lobby chair and they claimed security cameras were being installed, 10 months later and there's still no cameras. The maintenance people are the only positive thing about the place. They informed me that plaza for rent knew the installers forgot a piece to the AC unit but they weren't fixing them unless someone complained. My apartment flooded and I now have a moldy comforter. They also couldn't get the part to fix my AC and so I got to go several days without AC in July! Just a horrible experience and way too much $$ for all of the inconveniences/issues. Look at 45Madison or infinity on the plaza- had great experiences at both and the customer service was 100 times better.
Read More
Angelina R.
Mar 15, 2018
I have lived at one of the Plaza For Rent properties for 2 years. The property manager is very attentive and quick to respond to all inquires. Maintenance is available 24/7, with a maintenance worker living on site. I had an incident occur with a neighbor (no fault of the property), and the managers were very fair and handled the situation professionally. I have been very happy living here.
Read More