Plattsburg Floral & Gifts

Can you leave zero stars? This business is horrible. my son and daughter-in-law sent me flowers, and the obnoxious man who delivered them left the outside, on the ground, in direct sunlight when it was 85 degrees today. He did not call to let me know he was coming, even though my phone number was on the front of the card. He did not ring the doorbell to let us know he had come, so I could get the flowers from him. our puppy runs loose in our yard, and she completely destroyed the flowers. all that was left was the card. When I called his business to ask why he didn't ring the doorbell, he lied and said he did. My husband and I were both home all day, and the doorbell was not rung. I have had several other deliveries from this business in the past and there has been some sort of problem each and every time he has come here. The flower arrangements don't arrive in a timely manner, The flowers are old, and wilted when they arrive, or he has not delivered the arrangements that were ordered. I really don't see how he could possibly do a worse job. But I truly draw the line at lying directly to me about ringing the doorbell. Please don't use this business.

This shop was fantastic to work with! I contacted them to help me with a surprise party and John did a wonderful job. Everyone at the party was very complimentary about the flowers. He also did a beautiful Mother's Day arrangement for my mother-in-law. Many people don't know this (but should) but when you order through a national flower company, Yes a local shop gets the business, but that national company takes a hefty chunk of the profits. I ALWAYS search a local flower shop and contact them directly so they can keep as much money as possible... flowers aren't cheap and they can't always be kept "in stock". If you have something specific in mind that you've seen online nationally, tell them what it's called and they will recreate it. I've never had a flower shop refuse. It may not look exactly the same but even the online flower people can't promise you there won't be a substitution. It says so in each listing! So shop local and contact directly.

My son ordered flowers from here to thank me for helping him out. The delivery person just sat the flowers on the porch, rang the bell and then drove off. When I opened the door to pick up my flowers one of the stems of the flowers had been broken (not sure if it was snap dragons, but something close. It just wasn't a small single flower) and they looked somewhat wilted. I was really disappointed in the quality, so I called and left a message and no one has ever returned my call. Not good practice if you want to keep a business. I am not sure if my son or his wife just called FTD or called directly, but I would never, ever recommend this place to anyone.