Nuts And Bolts - Gladstone

Everything from the Customer Service to the store hours any of that stuff they don't know how to talk to people. They never have what you want. The people are never there to work on your stuff and if there is somebody there, they don't really know how to do things. It's now called Waters hardware

I don't recommend this place because they didn't have much inventory, the brands were cheap unless you wanted to pay a ridiculous price and the staff was not very knowledgeable or helpful.

This place is fantastic! They always have what I'm looking for at a reasonable price.

No incentive to shop small business. No customer service. There were no customers in the store...Clerk did not acknowledge we walked in the store and right past him. We spent time in one particular aisle and no one came to see if we needed help.

I love this store. The staff is very friendly and helpful. I needed an unusually large number of a specific part. They happily placed a special order for me. Before coming to this location, I had tried two of their competitors across three stores. All of them failed to use their customer service to meet my need. That, and the same part here is much less expensive than everywhere else I looked. They're a smaller store, but I took a look around and will always shop there if I need something they carry. Highly recommended.