Moss Printing

The week before my wedding day my fiancé and I had our original plan for printing the wedding programs fall through, due to all of the national chain, print shops, like UPS or FedEx, not having the right paper for the dimensions that we were looking for based off of our template, would have taken over a week for us to get them shipped in from their warehouse! In the middle of a panic, late Saturday night, and into Sunday, I started to reach out to local shops, hoping that at the very least someone would reach out to me on Monday, since most, if not, all of them were closed on Sundays. Sure enough I eventually found MOSS Printing, and saw that Jose generously put his personal cell number up for people to reach out to him. So Sunday morning I sent him a message, and within 15 minutes he calls me directly after reading my message to talk over the details. Within five minutes of speaking over the phone, he said that it would be no problem to handle our last second print job for the wedding programs, and told me he'd be in first thing Monday morning to do it personally.After coming in Monday morning on April 17, I met Jose in person, gave him the file for the front and back of the program. as well as dimensions and total amount that I needed, and same day at 4 PM all 150 of the wedding programs were printed and ready to go for me to pick up. They looked great, felt great, and Jose was able to find a nearly identical type of paper to what we had already used for other aspects of the wedding. Throughout the entire process, Jose, exhibited great communication and was fun to chat with as well.If you are in the market for getting something printed, like signs/ programs for a wedding or something for your business. Then look no further than MOSS Printing. Jose and his staff treated me and my last second request/ needs with professionalism, kindness, and urgency and provided a high quality finished product. People like Jose are a great reminder of why it is so important to support local businesses within our communityThank you so much, Jose, you will have my business anytime I need printing from here on out in the future!

Jose and his team are wonderful! I have been using Moss Printing for years. Seems I usually bring in a print job with a question attached, they are great problem solvers, and always help me get what my client needs. Highly recommend!

I had a large seating chart printed by them for my wedding and it turned out great. I was running behind schedule and they stayed open an extra 10 minutes so I would make it there since I was flying out the next morning. I have nothing negative to say at all about them, highly recommend!

I needed a retractable banner and business cards for an event. Quick turn around and amazing work!

Moss was recommended to me by another printer - I needed stickers printed and the original printer I used wasn't able to do the quantity I needed, so I called Moss. Talked to (who I think was) Jose on the phone - he was SO nice and made me feel confident about the job. Various people and I had a responsive back and forth when they needed a higher resolution from me. I went to pick the stickers up and they were (to me) unacceptably crooked. If the stickers had been on something I'd received in the mail, I'd have said, "...well that sticker is crooked!" Dustin had thrown in 2 more sheets of stickers to make up for it, saying that the bottom three rows had been printed correctly. (The bottom three rows were still crooked, but at least all the words had made it onto the sticker ‍) I appreciate his thinking, and I understand it's not an exact science. On the other hand...you're a printing service....When I asked him to redo them, the customer service went down a crap shoot. I called a few days later and he'd forgotten, then I called again to see if they were ready. It was like speaking to a monosyllabic, petulant teenager. When I went to pick them up, the gentleman didn't have a mask on. The service could've been excellent, but no mask in month 11 of a pandemic warrants two stars. Maybe they weren't motivated to do better since it was such a small - and not lucrative - order. Maybe he was having a bad day! Maybe it was a lazy effort. (Based on the reviews, seems like maybe the latter.)

This morning, I called Moss Printing to see if they could help my boss with an important last-minute order. We needed 1,500 stickers for a memorial service happening tomorrow. Dustin and Jose were extremely helpful in assisting us to get this done as soon as possible. They were able to complete our order in less than 4 hours! Those involved with the memorial service will be so grateful that Moss Printing was able to get this done. The value of the stickers was very reasonable too and no upcharge was made for faster service. We will definitely be using Moss Printing again!

Save yourself some aggravation go someplace else for your printing needs! Poor customer service even his employee admits other customers have issues with his attitude. Just read the other reviews and make up your own mind!

Tank you to Jose & his team at Moss Printing for always being my go-to printer! They are attentive, thorough, quick & have the BEST customer service in town!

I am in between Color Printers at home right now and reached out to favorite printer, Moss Printing. Jose and his team not only was able to use the PDF image I uploaded easily to their website, they tweaked it for the best color image possible and I received my copies in only a couple of days. It worked out even better, because he coordinated me to drop them off for free at a location that we were both near at the time. Thankyou Moss!

It seems like being treated rude by the owner is a recurrent theme when you look through the "unrecommended" Yelp reviews. I had never been to this place before yesterday. I had a USB flash drive of scanned photo album pages I wanted printed. He couldn't have been more condescending if he had tried. Perhaps he didn't like that I was wearing a mask, who knows. I told him I had not done anything like this before and wrongly assumed Jose would offer some guidance/suggestions. He expected me to know exactly what paper I wanted and was so condescending that I ended up leaving. I went down the street to FedEx and told them the same thing I had told Jose and they showed me different types of paper I could use and recommended what would look best. I was treated with kindness, respect, and a helpful attitude at FedEx...all of which were seriously lacking at Moss Printing.