Metcalf Liquor

The following is an excerpt from the KC Beer Blog (http://kcbeerblog.blogspot.com/2008/08/metcalf-liquor.html)Sometimes when my way home from work includes a trip to Price Chopper and I need some hoppy beverages, I stop by Metcalf Liquor at 76th and Metcalf (next to the ugliest CVS in the metro). Don't confuse Metcalf Liquor with Metcalf Discount Liquor at 91st and Metcalf, Metcalf Liquor is a pretty small little family operation.When I go here it is usually just for convenience and it is certainly not for their hospitality. I don't believe that any of their employees have ever said anything to me other than my purchase price. I don't expect much chatter, but a "how you doin' this evening" every once in a while wouldn't hurt.So tonight they finally crossed the line. I was confronted with my regular conundrum - Boulevard Pale Ale 12 pack or Sierra Nevada 12 pack. I noticed that the marked price for Sierra Nevada was actually 50 cents cheaper than Boulevard which is a clincher for me. I grabbed my 12 pack and took it up to the counter and it rang up $13.49 or a dollar more than it was marked in the cooler. The following is a transcript from my conversation with the grandmotherly (if your grandma smoked 3 packs a day since elementary school) clerk: Me: That's marked $12.49 in the cooler. Clerk: (looking at the register) Well it was wrong Me: Nonetheless Clerk: (walks to cooler to check) I don't know why they did that Me: I don't know either Clerk: It's wrong Me: I just thought you'd like to know Uncomfortable silence that lasted a minute Clerk: I didn't get your card swiped right Me: Here Clerk: (after I signed the slip) I guess I should have given it to you for the marked price Me: ProbablyClerks of the world, I know that customers are jerkholes most of the time. But when they're right and you're wrong, treat them with respect and maybe apologize. At the very least if there is a price discrepancy where the signage says something is cheaper than it rings up, GIVE IT TO THE CUSTOMER FOR THE PRICE MARKED ON THE SIGNAGE. It's not really that hard and should be the first instinct of the clerk.For this egregious offense added on to the 10 other relatively unpleasant interaction with this store, I'm going on a bullcot of Metcalf Liquor. If I have to I will go to the other liquor store that smells like cologne by Sheridan's for my hoppy beverage needs. Good riddance Metcalf Liquor!

Awesome service especially the blonde guy Regan. The selection is excellent. As are the prices and employees. They are right around the corner from another liquor store. Thier nearest competitor smells like mold and the people are not nearly as inviting.

Family run establishment with a good selection of beer, wine, and spirits, and even edibles for a good buzz! Check them out!

As this is right by my house, I'm a fairly frequent shopper. It has a much better wine selection than anything else in the immediate area. I'm really surprised by the other review - from the first time I walked in, the clerk was polite and engaging without being annoying. I've found several wines that I like, I know exactly where they are, and I can walk in and grab them without having to dig or hunt, or worry about them being out of stock. Metcalf Liquor is great for me!