Melroe's School of Dance

amazing my son dances here and he comes home with a smile on his face and always saying this was super fun

My daughter attended MelRoes for 5 years. She loved everything about dance and we loved seeing her happy to go each week, steadily we increased her classes each year. Once Covid happened our daughter participated in the online class videos and chats with her dance class. Around June, the studio decided to hold in person classes and we were hesitant. We had a brand new baby at home, so we decided our daughter would not go back for the season, therefore wouldn't be participating in recital. We made this tough choice because we didn't feel comfortable with taking the risk of exposure with a 2 month old. We informed MelRoes of our decision and we're told they would contact us to pick up recital items that we paid for once they came in. However, this DID NOT HAPPEN!!! After each attempt to collect the 3 recital costumes, tights and accessories I purchased I was given excuse after excuse as to why I could not get the items I purchased. Week after week I would see social media posts about costumes, recital costumes on friends of ours still in dance, posts about recital pictures etc. When I would reach out, ANOTHER excuse that my child's costumes weren't ready. Recital has since come and gone, STILL NO COSTUMES, TIGHTS, or ACCESSORIES. Recently posts were made on social media that brand new costumes were donated to charity and I wonder, "were those my child's?" I have been asking for what I purchased for OVER 5 MONTHS, still no costumes and what's worse, now, there is no response to my requests to make this right and give me what I purchased. The most disheartening part of this is my daughter had to suffer, she deserves her dance costumes, even though our family decided to end our 2020 dance season early due to a PANDEMIC, she should not be punished!! Moral of the review, think long and hard before sending your child to a studio that refuses to right their wrongs.