Meierotto Jewelers

I've only been here a couple times, but i came to find my sister a pair of earrings for her birthday. Lance was amazing and had the best customer service i've had in a while! He went above and beyond to show me everything i was looking at and point me in the right direction.

I took a new MontBlanc fountain pen to Meierotto's for warranty service at Mont Blanc's direction. Was told at Meierottos by their staff to send it in myself because they wouldn't provide support since it wasn't purchased through them, even though they are the ONLY Mont Blanc boutique in the area. Wild to not provide service for a brand you carry and sell.Confused and annoyed.Two stars because they at least served snacks while we waited a half hour to be told they wouldn't help.

My mom used to come here to get her jewelry and as an adult I have started going myself. I love them! I think not only are they so knowledgeable in what they are doing but all of their staff is so friendly and creative. I came in with my sister to repurpose some of our moms jewelry and they came up with the most creative ideas on how to change it while still maintaining the sentimental value. I will definitely be coming here for all of my jewelry needs in the future. I also came with my friend to pick out a push present and had a great experience. I definitely recommend making an appointment as they get super busy, especially around holidays. Totally recommend for others to come here for their jewelry needs! Whether it's buying, cleaning or trading in they are awesome in all aspects!

I flew out from Los Angeles to pick up an item that I had specifically ordered. When I arrived, I was immediately greeted, and the person I had been working with, Tyler, was notified that I was there. Tyler came out with my order and showed me how everything worked and thoroughly answered my questions. He was very helpful and had excellent customer service. I was extremely happy with my purchase. Meirotto Jewelers selection was amazing. I have never seen a jewelry and watch selection like that even in California. I will definitely be back for my next purchase. I highly recommend Meierotto Jewelers for all of your jewelry needs!

Engagement ring shopping is supposed to be a memorable, fun experience. This was far from. My boyfriend and I came here last Friday afternoon and we made it clear we were seriously looking and were wanting to try rings on. There were probably 5-6 employees sitting towards the back of the store pondering, not doing anything and they didn't once bother to offer us help or ask us if we needed anything. We walked around for 15 minutes or so, hoping someone would finally help us but no such luck. We will be going to Tivol from now on as they always have great service. Very disappointing experience at Meierotto.

We were very disappointed in the quality of the jewelry repair. My wife had several rings resized and one of them came back looking like it had been crimped in a vise damaging the ring. This defect didn't appear until several months later. It looks like inferior gold was used to resize the ring. She would not have accepted it had it looked like that when she put it on in the store. When we went back, the jeweler came out and told us it was a hollow piece of gold band. Why didn't the jeweler tell us that before it was resoized? we were given excuses and told there's nothing that could be done except to remake the ring, and spend more money!!! This ring has sentimental value to her and now it's damaged! .If you're going to do business here, you better ask a lot of questions before you leave your precious jewelry.

Do not do business with Meirottos coin department because they will try to take advantage of a customer when you go to sell your silver.They low ball your premium coins and want to pay spot price for them.They say we have to many coins right now so we do not pay more for premium coins but if they sell you premium coins they charge a higher rate.I was going to sell some Silver eagles and the offered me $24.00 per coin and silver prices were 24.40 I believe that day.They thought I was desperate for money so they offered me a low ball price due to the fact they had more Silver Eagles than they needed.I called two other. Silver coin dealers And they said the Price to sell Silver Eagles that day was $26.00I have bought and sold coins at Meirottos for years and now because times are hard on everyone they want to be greedy and low ball customers when they sell but they charge higher prices when you buy.It is due to greed and they on care about their profit margins not their customer.

We recommended family to come and look at jewelry here since we are people who love diamonds! Unfortunately, they did not have a good experience as me and my fiancé did. My fiancé and I have gone more than 5 times to buy jewelry and our sales person is always going above and beyond for us.My SIL, sales person, Susie, was very picky about bringing out only 2 gold chains to look at a time. When we've been brought out a whole case to choose from.She also was not too happy about cleaning a gold chain they already own because she wasn't sure if they were going to buy something. My engagement ring is cleaned there no issue every time we go in. Yes, we bought it there, but the sales person does not even bother to ask, they politely offer to clean my ring. She was very strict about not taking a picture of any jewelry even thought my fiancé and I, all 5 times we've gone we have, of several pieces, to ask family for opinions. She's apparently a "manager" but they felt very much discriminated.

Stopped in to sell spot gold. Was given a low buy price. Sold 2 hours later for twice their offer. Beware!

I needed repair of my Rolex watch. Meierotto Jewelers, particularly Hannah and Tyler, made the process easy, pleasant and successful. Meierotto's Rolex service restored my watch to it's original condition both in it's function and external appearance. The cost was commensurate with the job. I highly recommend Meierotto Jewelers. They are a friendly, professional and customer focused company.