McCracken's Gymnastics & Swim School

I signed my 2 daughters up for swim lessons here. I took my 8 & 10 year old to their first lesson and very quickly realized these lessons were for beginners/younger kids. I called the next morning to see if they'd be willing to work with me on a refund, or even use the money I paid ($162) towards my nieces gymnastics account. Linda was beyond rude, talked to me like I was stupid, and when I said my daughters knew swimming beyond what they were teaching them, she replied "if your daughters know how to swim, why did you sign them up for swim lessons?"She was not willing to work with me AT ALL so I'm out the $162 completely. I will never recommend this place to anyone, ever again.Amy (Altis) Schmitt

I organized having my daycare kids and son up together in the same class At the same time, bc they're close Enough in age and swim levels. However, we Missed the first few days due to a holiday and construction/getting lost. That was our fault. But, When when we arrived for lessons, they placed one of the kids in a different swim group with younger kids After they were in the water for no more than 2 minutes. When I questioned if he Could move with the other boys as we had scheduled, or if any accommodation could be made, the director told me that my son was placed with the other group bc he was determined the "weakest swimmer" among 5 other kids in group with his friends he was in. I knew that was a lie. They told me based their program off how many kids and Divvy it up between the 3 instructors. But that is not what I saw to be true of skill level or ability among the kids. She said they teach the same things and all kids learn the same in each group. she's done this 45 years. And the full "this is how we do it" speech. But when you pull a kid from the rest of the group within a minute of them being in the water, and you tell the Mom/caregiver at the end of lessons that the child was "weakest of the kids, and he needed work and was not listening" (which was not true) without highlighting any of his positive growth, you need to work on your skills with customers aAnd customer service is in definite growth opportunity. I also felt like the instructors could have used better discipline and communication techniques with the kids. They were often rigid and pushy. They do not talk with the parent/caregiver after lessons or give any type of update on the students' progress or areas to work on. Overall, their target market is daycare kids that they carpool from daycare center(s). If you need group swim lessons for your kid or your small group of daycare kids, I don't personally recommend this group for swim lessons.

I signed my daughter up through her school. Called Mccrackens to verify the date, lady on the phone got my information verified a date that wasn't correct took my money, and now they don't want to give me a refund. Poor communication on their end.

Their pool is very small, there's no deep end. The staff is rude. Go to Aquatots instead.