Luxury Blooms

Sad to say, very disappointed. Ordered flowers for my wife for Valentine's Day 2019. There were a couple of things that stood out ...1.) Nothing is perfect, and I wasn't expecting an exact match, recognizing the fine print beforehand, "When you order custom designs, they will be produced as closely as possible to the picture. Please remember that each design is custom made. No two arrangements are exactly alike and color and/or variety substitutions of flowers and containers may be necessary. Prices and availability of seasonal flowers may vary." However, the number of star-gazer lilies in the photo vs. the 3 in the bouquet is surprising, and for over $100, very shocking. Secondly, the received bouquet comprised of a lot of carnations and greenery. Third, roses added, but not pictured originally, were already beginning to wilt. Lastly, blue. Why? It just seemed odd for Valentine's Day.2.) Perhaps I'm wrong, but stem leaves in the water I hear is a big no-no from years of buying flowers as they decay in the water and subsequently shorten the life of the bloom. 3.) Surprised to see that no flower flood was provided to keep the health of the bouquet. Luckily had an extra, re-cut stems, and refreshed the water to keep the roses alive that are wilting faster than the other flowers. I have found flower food to be essential to keeping a bouquet for weeks. What did I learn: 1.) When you order flowers from a distance, you are at the mercy of the florist. Should've done what I always do, build your own bouquet. I honestly could've done better and cheaper at a grocery store. 2.) Don't order flowers to be delivered on a Monday. Probably much like grocery stores you don't want to order after a weekend as more than likely the fresh flowers arrive during the week. 3.) Don't spend over $100 on flowers unless your absolutely sure.

ZERO STARS.I tried to use this florist for Mother's Day. Online it says flowers may be replaced if not available. I called and spoke with the woman who owns the business and let her know I have no problem with that but NO lilies are to be used as they are toxic and deadly to cats and my mother has one. Well, they show up with a lily. When I tried to get a refund (which at least that part of business they got right) the woman told me she has cats and they're fine around lilies and lilies are only worth $7 so she doesn't understand why I'd need an entire refund. They could have KILLED my moms cat??? And THEN when they needed me to text my moms address to the number I was speaking, they told me I was trying to take advantage of the situation and even told me to never use them again. Due to THEIR NEGLIGENCE. Do not recommend, and their customer service lacks empathy and professionalism.UPDATE: It's been two weeks and I've actually never received a refund as promised from the business owners. So not only do they lack in customer service and delivery, but also honestly.

Thanks Julie for my Auntie exquisite gorgeous and I must luxurious flowers. My family Tigers n Lanoix really appreciated the concern, efficient and outstanding service you provided at this critical stage of our grief. Julie, the care and admiration shown to Mr. R. Tiger was above and beyond excellent service. We would like to extend our appreciate and sincere gratitude for the entire family of Mrs. Eugenia Groves and Stewart Family. Respectfully yours,Ms. Phyllis TigerThis was a next day delivery and Julie personally took care of (Californian) us. Our arrangement was first to arrive just as she promised. Because of Covid and cancelled flights we wanted to cared for in our time of grief and sorrow. Ms. Julie brought joy and happiness to our entire family because of professional expertise and care and efficiency within hours.

I can't say enough about this floral store. They are extremely friendly and knowledgeable and I've never in my life seen such beautiful unique arrangements. They are also completely reasonably priced. It's a small family owned business you should absolutely support!!

If you have hours posted online, and you have hours posted on your window, then you should be open during those hours, and if you're not you should at least have a sign explaining why you're not open during your posted hours. This is a clown show.